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Hilton Charlotte University Place

Lakefront hotel with restaurant, connected to a shopping center, near University of North Carolina at Charlotte

  • Free WiFi and free parking
From
S$166

Image gallery

  • Room, 2 Double Beds, Lake View - Guest Room
  • Room, 2 Double Beds, Lake View - Guest Room
  • Pool
  • Pool
  • Room, 2 Double Beds, Lake View - Guest Room
Room, 2 Double Beds, Lake View - Guest Room. Image 1 of 73.
1 / 73Room, 2 Double Beds, Lake View - Guest Room
8629 J M Keynes Dr, Charlotte, 28262, NC, United States of America
8.4.Very good.
  • Great hotel to stay at if you are visiting Charlotte

    Dec 29, 2018

  • Shower head leaked. toilet was loose ac was terrible made lots of noises. beds were to…

    May 30, 2021

See all 554 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Convenient
Shopping
Walkable
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 393 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Seasonal outdoor pool

For families

  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In University Place
  • University of North Carolina at Charlotte - 23 min walk
  • Concord Mills - 5.7 mi / 9.2 km
  • Charlotte Motor Speedway - 6.8 mi / 11 km
  • Bojangles' Coliseum - 8.6 mi / 13.9 km
  • NASCAR Hall of Fame - 9.5 mi / 15.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 2 Double Beds
  • Executive Room, 2 Double Beds, Business Lounge Access
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed, Business Lounge Access
  • Room, 1 King Bed, Lake View
  • Room, 1 King Bed (Large Parlor)
  • Room, 2 Double Beds, Lake View
  • Premium Room, 2 Double Beds
  • Premium Room, 1 King Bed
  • Suite, 1 King Bed
  • Premium Room, 1 King Bed, Accessible
  • Room, 1 King Bed, Accessible
  • Room, 1 King Bed, Accessible
  • Room, 1 King Bed, Accessible
  • Room, 1 King Bed, Accessible
  • Deluxe Room, 2 Double Beds, Accessible, Bathtub

What’s around

Landmarks

  • In University Place
  • University of North Carolina at Charlotte - 23 min walk
  • Concord Mills - 5.7 mi / 9.2 km
  • Charlotte Motor Speedway - 6.8 mi / 11 km
  • Bojangles' Coliseum - 8.6 mi / 13.9 km
  • NASCAR Hall of Fame - 9.5 mi / 15.3 km
  • EpiCentre - 10.9 mi / 17.6 km
  • Spectrum Center - 11.3 mi / 18.1 km
  • Bank of America Stadium - 12.1 mi / 19.5 km
  • Charlotte Convention Center - 12.6 mi / 20.3 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 18 min drive
  • Concord, NC (USA-Concord Regional) - 10 min drive
  • Charlotte Station - 11 min drive
  • Kannapolis Station - 21 min drive
  • JW Clay Boulevard /UNC Charlotte Station - 10 min walk
  • McCullough Station - 12 min walk
  • UNC Charlotte - Main Station - 27 min walk
  • Free area shuttle
map
See on map
8629 J M Keynes Dr, Charlotte, 28262, NC, United States of America

At a glance

Hotel size

  • This hotel has 393 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (USD 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor seasonal pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Golfing nearby
  • Fitness facilities

Working away

  • 24-hour business center
  • Number of meeting rooms - 17
  • Conference space
  • Conference space size (feet) - 20000
  • Conference space size (meters) - 1800
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1987
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Small print

Also known as

  • Hilton Charlotte University Place
  • Hilton Charlotte University Place Hotel Charlotte
  • Hilton Hotel Charlotte University Place
  • Charlotte Hilton
  • Hilton Charlotte University Place Hotel Charlotte
  • Hilton Hotel Charlotte
  • Hilton Charlotte University Place Hotel
  • Hilton Charlotte University
  • Hilton Charlotte University Place Hotel
  • Hilton Charlotte University Place Charlotte

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs USD 12 per day with in/out privileges

Cooked-to-order breakfast is offered for an extra charge of USD 17.95 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The seasonal pool is open from May to September.

Pool access available from 6 AM to 11 PM.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Charlotte University Place does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Yes, there's a seasonal outdoor pool. Guests have pool access from 6 AM to 11 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include China Buffet (4-min walk), TGI Friday's (5-min walk), and Nakato Japanese Restaurant & Sushi Bar (5-min walk).
  • Hilton Charlotte University Place has a seasonal outdoor pool and a 24-hour fitness center.
8.4.Very good.
  • 10.0.Exceptional

    Loved it

    Hilton university was a great place to get away for a impromptu vacation. The service was great. I loved the hotel. It was close to everything. I give it 10 plus stars. My favorite favorite part is the lake full of ducks

    LaVonda, 3 night family trip, May 21, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Ok stay

    Air conditioner in the room was crazy loud

    John, 2 night business trip, May 19, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    My son has gone to UNC Charlotte for the past four years and I have stayed in this hotel dozens of times and always been completely satisfied this time around my room was filthy the maid service and housekeeping was loud and on attentive there were lines at the front desk constantly the restaurant was not open except for a private event for some type of racing conference the Starbucks line only had one person working so therefore to get a cuppa coffee it took at least 30 minutes after the towel bar breaking in my room and asking for sheets and towels and multiple things I finally had had enough my father actually had passed away on Mother’s Day and I was there for my sons graduation sorely disappointed especially for the amount of money that I paid so I finally talk to the I believe general manager who was completely understanding and empathetic and took care of my services but after speaking with him with all the issues there were still continued same issues I would go outside and there’s trash that was there from three days before out the back door and so unfortunately this is not the Hilton I’m used to and I don’t know if it’s Covid you can blame it on whatever you wantBut if your standards are going to be lower you don’t need to be charging the same amount of money I will not be back

    Jeanne, 1 night family trip, May 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Birthday Celebration

    My stay was amazing!! Front desk staff nice check-in was quick. The room was clean. The parking was crazy but I'm sure it was due to the event that was going on for the weekend. I to was there for the big event(NHRA race).

    Kema, 2 night trip with friends, May 14, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Okay stay. Needs some maintenance.

    Overall stay was pleasant. The fee held on your card is a bit much. A lot of traffic through the hotel, I guess between the racetrack, university and “boardwalk” nearby. Rooms definitely need to be renovated (old shower, loud toilet, water spots on the ceiling.) The hotel was pretty clean however. Stayed to attend a wedding and it was a nice venue space

    Jasmine, 2 night family trip, May 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Graduation trip

    The room was clean an although this hotel is older and may need updating it was clean. Parking was free and large. However it was not well lit.

    Gina, 1 night family trip, May 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome stay. Next time i will pay in advance.

    paul, 1 night family trip, May 9, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Hilton Charlotte University Place

    Overall my two night stay was just okay, check in was smooth. In my humble opinion all things considered it’s overpriced. No breakfast and the bar is closed on Sunday as is the store. The room was spacious, the drain in the tub didn’t work all that well and the water buildup when I showered kinda grossed me out, the same thing with the sink...it’s in a nice locale quiet and within walking distance to the boardwalk. Turning the television off and on was a challenge and only one premier channel. I don’t think we will return

    Kenneth Lorenzo, 2 night trip, Apr 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great view

    I stayed at the Hilton just for one night and it was an awesome stay. The view of the lake is amazing. Will definitely stay there again.

    Rabia, 1 night family trip, Apr 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel was very accommodating

    Joyce, 2 night family trip, Apr 8, 2021

    Verified Hotels.com guest review

See all 554 reviews