Exclusive Gramado Hotel & Spa by Gramado Parks

3.5 star property
Family-friendly hotel in Dutra with spa and indoor pool

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Exclusive Gramado Hotel & Spa by Gramado Parks

Photo gallery for Exclusive Gramado Hotel & Spa by Gramado Parks

Sun deck
Exterior
Living area
Restaurant
Reception

Overview of Exclusive Gramado Hotel & Spa by Gramado Parks

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
Map
Av. das Hortênsias 4079, Gramado, RS, 95670-000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness centre
  • Free use of bicycles
  • Valet parking
  • Children's pool
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business centre
  • Terrace
For families
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Standard Double or Twin Room

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Apartment, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Apartment

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

About this area

What's nearby

  • In Dutra
  • Gramado Covered Street - 4 min drive
  • Gramado Central Avenue - 4 min drive
  • Mini Mundo - 6 min drive
  • Snowland Park - 12 min drive

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 89 min drive
  • Porto Alegre (POA-Salgado Filho Intl.) - 139 min drive

Restaurants

  • Café Colonial Bela Vista - 8 min walk
  • Chocolates Prawer Gramado - 2 min walk
  • Aquecee Lanches - 3 min walk
  • Galeto Mamma Mia - 8 min walk
  • Costelão Gramado - 10 min walk

About this property

Exclusive Gramado Hotel & Spa by Gramado Parks

Enjoy your visit to Gramado with a stay at Exclusive Gramado Hotel & Spa by Gramado Parks. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge and a fitness centre are other features. Fellow travellers say good things about the breakfast.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 187 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site valet parking (BRL 33 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Private picnics
  • Shared microwave
  • Shared fridge
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Children's games
  • Toys
  • Children's books
  • Baby bath

What to do

  • Pool table

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Communal living room
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include massages.

Dining

Signature – On-site restaurant.
Lobby Bar – On-site piano bar. Open daily.
Pool Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: BRL 2.99 per accommodation, per night
  • Service fee: 10 per cent

Optional extras

  • Late check-in between 11:00 PM and noon can be arranged for an extra charge

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Parking

  • Covered valet parking costs BRL 33 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Exclusive Gramado
Exclusive Gramado by Gramado Parks
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel
Exclusive Gramado Hotel & Spa by Gramado Parks Gramado
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel Gramado

Frequently asked questions

Does Exclusive Gramado Hotel & Spa by Gramado Parks offer free cancellation for a full refund?
Yes, Exclusive Gramado Hotel & Spa by Gramado Parks does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Exclusive Gramado Hotel & Spa by Gramado Parks?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Exclusive Gramado Hotel & Spa by Gramado Parks?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Exclusive Gramado Hotel & Spa by Gramado Parks?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Exclusive Gramado Hotel & Spa by Gramado Parks?
Yes. Valet parking costs BRL 33 per night.
What are the check-in and check-out times at Exclusive Gramado Hotel & Spa by Gramado Parks?
You can check in from 2:00 PM - 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Exclusive Gramado Hotel & Spa by Gramado Parks and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Exclusive Gramado Hotel & Spa by Gramado Parks also has a fitness centre, spa services and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Exclusive Gramado Hotel & Spa by Gramado Parks?
Yes, there's an on-site restaurant, Signature.
What's the area around Exclusive Gramado Hotel & Spa by Gramado Parks like?
Exclusive Gramado Hotel & Spa by Gramado Parks is a short 1-minute walk from Hollywood Dream Cars Museum and 6 minutes' walk from Orchids Park.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice property, nice location! Do you can have everything around you and fill minutes from anywhere! I will go back soon!
Vlamison, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wesley, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I loved
Lucimara, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent!
Jonathan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Todo o pessoal do hotel , todos com os quais falamos , extremamente gentis e atenciosos , e a beleza do hotel .
BRAULIO, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Laís, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Sophisticated in Gramado
Amazing, large comfortable suites. Modern ans sophisticated. Excellent service. Always helpful to ensure everything is top. Great location between canela and gramado. Close to most attractions. Amazing breakfast and restaurant for dinner. Pool is best part. Cold outside but hot inside. Will stay again
William, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel maravilhoso! Tudo muito bom, atendimento impecável, café da manhã muito bom.
Maria L, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Rafael, 3-night trip
Verified Hotels.com guest review