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All properties in Kenner, Louisiana, United States of America

Hilton Garden Inn New Orleans Airport

Hotel with outdoor pool, connected to the convention center, near Treasure Chest Casino

  • Free WiFi and free parking
From
S$112

Image gallery

  • Pool
  • Pool
  • Outdoor Spa Tub
  • Pool
  • Pool
Pool. Image 1 of 66.
1 / 66Pool
7.6.Good.
  • Not so good. Arrived to bug in room with tub that didnt drain. No pool and no restaurant.…

    Jun 7, 2021

  • Would recommend this place to anyone. Very clean and the staff are very friendly and…

    Jun 4, 2021

See all 318 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 122 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In Kenner - Louis Armstrong International Airport
  • Treasure Chest Casino - 7 min walk
  • Pontchartrain Center - 6 min walk
  • Cafe Du Monde - 32 min walk
  • Esplanade Mall - 38 min walk
  • Susan Park - 3.8 mi / 6.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed
  • Room, 2 Double Beds
  • Room, Multiple Beds
  • Room, 2 Double Beds, Accessible
  • Room, 1 King Bed, Accessible
  • Room, 1 King Bed with Sofa bed
  • Junior Suite, Multiple Beds
  • Junior Suite, 1 King Bed with Sofa bed
  • Room, 1 King Bed, Accessible
  • Room, 2 Double Beds, Accessible
  • Room, 1 King Bed, Accessible
  • Room, 2 Double Beds, Accessible
  • Room, 2 Double Beds
  • Room, 1 King Bed (Drinks-Snacks)
  • Room, 2 Double Beds (Drinks-Snacks)

What’s around

Landmarks

  • In Kenner - Louis Armstrong International Airport
  • Treasure Chest Casino - 7 min walk
  • Pontchartrain Center - 6 min walk
  • Cafe Du Monde - 32 min walk
  • Esplanade Mall - 38 min walk
  • Susan Park - 3.8 mi / 6.2 km
  • Lafreniere Park - 4.7 mi / 7.6 km
  • Metairie Business District - 5.6 mi / 9 km
  • Clearview Mall - 5.6 mi / 9.1 km
  • Tulane Lakeside Hospital for Women and Children - 5.9 mi / 9.5 km
  • Lakeside Shopping Center - 8.2 mi / 13.2 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 8 min drive
  • New Orleans Union Passenger Terminal - 18 min drive
map

At a glance

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Free use of nearby fitness center

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1650
  • Conference space size (meters) - 153

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2000
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Hilton Garden Inn Airport New Orleans
  • Hilton New Orleans Kenner
  • Hilton Garden Inn New Orleans Airport Hotel
  • Hilton Garden Inn New Orleans Airport Kenner
  • Hilton Garden Inn New Orleans Airport Hotel Kenner
  • Hilton Garden Inn New Orleans Airport
  • Hilton Garden Inn New Orleans Hotel Airport
  • Hilton Garden Inn New Orleans Airport Hotel Kenner
  • Hilton Garden Inn New Orleans Airport Hotel
  • Hilton Garden Inn New Orleans Airport Kenner
  • Hilton Kenner
  • Hilton Garden Inn Kenner
  • Kenner Hilton Garden Inn

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)

Rollaway beds are available for USD 15.0 per day

Full breakfast is offered for an extra charge of USD 12.95 for adults and USD 6.95 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Garden Inn New Orleans Airport does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, The Garden Grille and Bar offers American cuisine. Nearby restaurants include Stingray's Restaurant (2.1 mi), Brick Oven (2.1 mi), and Mr. Ed's Seafood & Italian Restaurant (2.2 mi).
  • No, this hotel doesn't have a casino, but Treasure Chest Casino (7-min walk) and Harrah's New Orleans Casino (18-min drive) are both nearby.
  • Hilton Garden Inn New Orleans Airport has an outdoor pool and a 24-hour fitness center, as well as a picnic area and a garden.
7.6.Good.
  • 10.0.Exceptional

    Engagement Weekend!

    The check in experience was the best. We arrived very late on the night of Friday May 21st. The front desk attendant was beyond friendly. She didn't just check us in for our room, she greeted us, made us feel like a welcomed guest, and was fun throughout the process.

    Howard, 1 night family trip, May 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was amazing the guy at the front desk was sooo nice

    1 night trip, May 20, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Airport Hotel w/o Airport Service’s 😤

    Hilton Garden Inn New Orleans w/o Airport Services is what should be written on the side of the building!! But wait, the words aren’t illuminated!! Good luck finding the Garden at the Hilton, and ride to the New Orleans Airport because You’ll receive neither at this Hotel!!

    Terri, 1 night family trip, May 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I will book again

    Everything went very smoothly from check in to the morning grab and go breakfast to check out!

    Jerlyn, 1 night trip, Apr 22, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Needs some work

    I think the hotel needs some upgrading. To say I had a smoke free room it was still Smokey.

    Alisha, 1 night family trip, Apr 16, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Staff was fine, but rooms are old and need updating

    Marilyn, 3 night trip with friends, Mar 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    I checked in late after going to the casino across the street. I didn’t really do anything but sleep. I like the convenience to the casino.

    1 night business trip, Mar 15, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Not up to Hilton standards

    Neither towels nor coffee service was replenished, and when I called to request both they said I could come and get it or find a room attendant to request. Bathroom counter was gritty and appeared not cleaned between guests.

    Sandra, 1 night family trip, Mar 14, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not recommended

    I did not receive the room I reserved. I was given two doubles instead of the king room. I was told they had been out of order for a while; so why are they available to reserve? Signs are everywhere about disinfecting, but actually cleaning the room is not a priority. The first room we were given had unmade beds. So we had to go back down and given another room. Lights did not work and lightbulbs were burned out. Our feet got filthy walking between the bed and the bathroom. We had to go down to get an additional towel cause only one was in the room, although we had indicated two people. I reserved 3 rooms to insure we could all stay together, but pay at hotel. They charged my card for all 3 rooms, although I told them upon check in that each family would pay their own. Would NOT recommend this hotel. We travel often, even during the COVID pandemic. We have seen better cleaning, better service and care for the people that use hotel service. There are too many options to waste your time with this hotel.

    Donna, 2 night family trip, Mar 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous!

    Noreen Joy, 2 night family trip, Mar 5, 2021

    Verified Hotels.com guest review

See all 318 reviews