The Cumberland Hotel - OCEANA COLLECTION

Photo gallery for The Cumberland Hotel - OCEANA COLLECTION

Lobby
On the beach, beach massages
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers

Overview of The Cumberland Hotel - OCEANA COLLECTION

The Cumberland Hotel - OCEANA COLLECTION

4.0 star property
Upscale beachfront hotel with outdoor pool, near Bournemouth Beach

7.6/10 Good

993 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
27 East Overcliff Drive, Bournemouth, England, BH1 3AF
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Conference center
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Bournemouth City Centre
  • Bournemouth Beach - 13 min walk
  • Bournemouth International Centre - 2 min drive
  • Sandbanks Beach - 20 min drive
  • Poole Harbour - 14 min drive
  • New Forest National Park - 25 min drive
  • Wimborne Minster - 20 min drive
  • Corfe Castle - 45 min drive

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive
  • Southampton (SOU) - 37 min drive
  • Pokesdown for Boscombe Station - 5 min drive
  • Branksome Station - 7 min drive
  • Bournemouth Station - 18 min walk

About this property

The Cumberland Hotel - OCEANA COLLECTION

At The Cumberland Hotel - OCEANA COLLECTION, you can spend time at the beach getting a beach massage, plus you'll be within a 15-minute drive of Poole Harbour. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, facials, and mani/pedis. Mirabelle serves international cuisine and is open for breakfast and dinner. A poolside bar, a snack bar/deli, and a terrace are other highlights at this upscale hotel. The helpful staff and bar get good marks from fellow travelers.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 12.00 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Art supplies

What to do

  • On the beach
  • Beach nearby
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Access to nearby health club
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • 4 meeting rooms
  • Computer station
  • Conference center (1970 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1937
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages.

Dining

Mirabelle - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Bar Ventana Grand Cafe - This poolside brasserie specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 15.95 for adults and GBP 7.95 for children (approximately)
  • Late check-out can be arranged for an extra charge of GBP 20.00 (subject to availability)

Renovations and closures

The following facilities will be closed during January, February, March, April, December, and November:
  • Swimming pool

Children & extra beds

  • Cribs/infant beds are available for GBP 6.0 per night

Pets

  • Pet deposit: GBP 50 per stay
  • Pets are allowed for an extra charge of GBP 20 per pet, per night

Parking

  • Self parking costs GBP 12.00 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Cumberland Bournemouth
Cumberland Hotel Bournemouth
Cumberland Hotel OCEANA COLLECTION Bournemouth
Cumberland OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel
The Cumberland Hotel - OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth

Frequently asked questions

Overall score and ratings

7.6

Good

8.1/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.9/10

Eco-friendliness

10/10 Exceptional

An Excellent Hotel
I was very pleased with my stay. The only issues that I found was: The lift is too small, The water pressure for the shower was too low.
Ken, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Seamus, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were always so welcoming and friendly. The restaurant was great, there were always plenty of good options for dinner. Good location. Very thin walls could hear guests walking past and snoring from other rooms.
Julia, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Paul, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Ibrahim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fab
Good hotel made wonderful by outdoor pool. All areas very clean. Attentive staff parking on site. Good food on both restaurants and pool side bar. Well worth a visit.
Sandra, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Poor hotel
Worst hotel I have stayed at. The room was like an oven. Air con was broken and hotel didn’t mention it. Only found out when we got back to our oven at 11pm. Then asked receptionist who knew it was broken and couldn’t do anything. Wouldn’t give us a refund. We checked out the hotel that night so didn’t use any services and got refused a refund. Poor service. The hotel is run but amateurs, would never stay here again.
Ben, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jean, 4-night trip
Verified Hotels.com guest review

8/10 Very good

We have stayed here several times over the years and enjoyed ourselves. However, this time we did notice a few differences. My friend’s room was lovely and she has stayed in this room before. I have also stayed in this year’s room previously however would rate it as a little tired in places. Food as always was very good. Staff were courteous and helpful.
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Outstanding place and views
A perfect stay, the stuff is no. 1, definitely will come back asap.
Neculai, 1-night trip
Verified Hotels.com guest review