Guests
All properties in Puerto Morelos, Quintana Roo, Mexico

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Adults-only beachfront hotel with spa, near Puerto Morelos Beach

  • Free WiFi and free parking
From
S$859

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Pool
  • Pool
  • Beach
  • Beach
  • Pool
Pool. Image 1 of 43.
1 / 43Pool
Carretera Cancun-Puerto Morelos KM 27.5, Puerto Morelos, 77580, QROO, Mexico
8.6.Fabulous.
  • Best thing about this resort: most of the pools are heated and you can actually swim in…

    Nov 24, 2021

  • Nice and clean Things to do in evening.

    Oct 28, 2021

See all 13 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 164 guestrooms
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool

What’s around

  • On a private beach
  • Puerto Morelos Beach - 8 min walk
  • Petempich Bay - 1 min walk
  • Crococun Zoo - 2.9 mi / 4.6 km
  • Puerto Morelos Town Square - 4 mi / 6.5 km
  • Costa Occidental de Isla Mujeres National Park - 7.1 mi / 11.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Preferred Club Junior Suite Tropical View King
  • Preferred Club Junior Suite Ocean View King
  • Preferred Club Junior Suite Ocean View Double
  • Preferred Club Junior Suite Swimout Tropical View King
  • Preferred Club Junior Suite Swimout Tropical View Double
  • Preferred Club Junior Suite Ocean Front King
  • Preferred Club Junior Suite Ocean Front Double
  • Preferred Club Junior Suite Swimout Ocean Front King
  • Preferred Club Master Suite Ocean View King
  • Preferred Club Junior Suite Swimout Ocean Front Double
  • Preferred Club Master Suite Swim Out Tropical View King
  • Preferred Club Master Suite Ocean Front King
  • Preferred Club Master Suite Swim Out Ocean Front King
  • Run of the House

What’s around

Landmarks

  • On a private beach
  • Puerto Morelos Beach - 8 min walk
  • Petempich Bay - 1 min walk
  • Crococun Zoo - 2.9 mi / 4.6 km
  • Puerto Morelos Town Square - 4 mi / 6.5 km
  • Costa Occidental de Isla Mujeres National Park - 7.1 mi / 11.4 km
  • San Jose Catholic Parish - 4 mi / 6.5 km
  • Artisans Market - 4.2 mi / 6.7 km
  • Sanctuary of Hope and Time Capsule - 6.1 mi / 9.8 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 6.3 mi / 10.2 km
  • Puerto Morelos Reef - 7.4 mi / 11.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive
map
See on map
Carretera Cancun-Puerto Morelos KM 27.5, Puerto Morelos, 77580, QROO, Mexico

At a glance

Hotel size

  • This hotel has 164 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free uncovered onsite valet parking

Other information

  • Caters to adults only
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/cafe
  • Snack bar/deli
  • Beach bar

Things to do

  • On private beach
  • Beach towels
  • Number of outdoor pools - 1
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa

Working away

  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 8933
  • Conference space size (meters) - 830
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 3
  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, RELAX SPA BY PEVONIA. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna.

The spa is open daily.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

  • Secrets Riviera Cancun Resort Spa
  • Secrets Riviera Cancun Resort Spa All Inclusive
  • Secrets Riviera Cancún All Preferred Adults Only All inclusive
  • Secrets Riviera Cancún Resort Spa – Adults Only – All inclusive
  • Secrets Riviera Cancún All Preferred Adults Only – All inclusive

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include I Wanna Pizza (3.8 mi), John Gray's Kitchen (3.8 mi), and Sabor de Mexico (3.9 mi).
  • Secrets Riviera Cancún All Preferred - Adults Only - All inclusive has a private beach, a spa, and an outdoor pool, as well as a fitness center and a garden.
8.6.Fabulous.
  • 8.0.Very good

    I did not like having to go to the Breathless side for dining where we had to blend in with the noisy crowd and no longer felt VIP service. Lack of clothes steamer and makeup mirror. Also the lights switches in room were confusing to use.

    Myrna Laos, 4 night romance trip, Oct 5, 2021

    Verified Expedia guest review

  • 6.0.Good

    They had some form of entertainment every night, which was cool but outside of lounging at the pool/beach there was nothing else to do besides excursions. Eat and swim that's it and the food is subpar at best. The elevators in my building had the most horrific smell that never went away. It smelled like dead rodents were in there somewhere. But on the positive side, the staff is very friendly and they make you feel welcomed.

    4 night trip with friends, Jul 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    WHEN BOOKING, I FOUND IT SOMEWHAT DIFFICULT TO FIGURE OUT THE LAYOUT OF THE RESORT. AS WITH OTHER SECRETS RESORTS, IT IS CONNECTED TO BREATHLESS AND IF YOU BOOK SECRETS, YOU CAN SHARE ALL BREATHLESS AMMENITIES BUT IF YOU BOOK BREATHLESS, YOU CANNOT SHARE SECRETS AMMENITIES.THE SECRETS SIDE IS THE QUIETER COUPLES SIDE WHERE AS BREATHLESS IS THE MORE LIVELY PARTY SIDE FOR EVERYONE. THE RESORT IS ON THE SMALLER SIDE SO ALL AMMENITIES ARE WITHIN AN EASY WALKING DISTANCE. ONLY ONE NEGATIVE AT LEAST FOR MY WIFE AND MYSELF, WAS THE FREE TOUR THAT INCLUDED A VISIT TO THE CANCUN SIGN ON THE BEACH FOR PICTURE TAKING, THAT WAS FINE, THEN OFF TO A JEWELRY EXCHANGE THAT WAS VERY HIGH END AND INCLUDED A TEQUILA TASTING STATION. EVERYTHING THERE WAS VERY OVER PRICED AND THE SALES STAFF WERE TOO AGGRESIVE. THE LAST PART OF THE TOUR WAS TO A TYPICAL SHOPPING MALL THAT WE ALL HAVE AT HOME. NOT WHAT WE EXPECTED AND IT COST US 4 HOURS OF PRECIOUS TIME AWAY FROM OUR RESORT. WE WOULD HAVE PREFERRED A TRIP TO THE LOCAL VENDORS IN TOWN WHERE THEY SELL ITEMS MADE IN MEXICO. OTHER THAN THE TOUR, IT WAS AN AMAZING TRIP THAT WE HIGHLY RECOMMENDED.

    4 night family trip, May 20, 2021

    Verified Expedia guest review

  • 2.0.Poor

    This one should stay a secret!

    Worst experience ever! Booked a grand master swim out tropical view and was ‘upgraded’ to an ocean front. The ocean front is literally at the end of the resort with zero service, looks directly onto a car park/rubbish dumping ground. Reason for the ‘upgrade’ was becuase they sold the room type I booked! Room : was ok, but just ok at best. Pool : the swim out pool is an infinity pool that is broken, the water level is drained about half a foot so it’s no longer ‘infinity’ style. Food : pathetic! It’s like the purchasing manager was sourcing the cheapest nastiest ingredients and trying to polish them up to something edible but failing. The sushi however was great. Drinks : be prepared to get what they want to make you, no 2 will ever be the same and forget about asking for a particular brand of drink, when they think it’s late enough and you won’t notice it’s back to serving the rocket fuel local moonshine. Staff : Not empowered to deal with guests complaints. Managers no where to be seen, promise to call but never do. Seriously, I’ve stayed at MANY Secrets and AM Resorts and this one is nothing like any other. Am Resorts should be ashamed of this resort in their portfolio.

    Ben, 5 night trip, May 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Todo excelente

    Miguel, 2 night trip, Feb 25, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exelente

    Juan C, 2 night trip, Dec 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Marshall, 4 night trip, Feb 19, 2021

    Verified Hotels.com guest review

See all 13 reviews