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All properties in Acapulco, Guerrero, Mexico

Holiday Inn Resort Acapulco

3.5-star beachfront hotel with outdoor pool, near Condesa Beach

  • Free WiFi
From
S$69

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.

Property renovations and closures

  • We're sorry, properties in this area are unavailable for the dates you selected.
  • Breakfast buffet
  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
1 / 100Outdoor Pool
7.8.Good.
  • Really nice rooms

    Feb 4, 2021

  • Muy buen servicio, el hotel muy limpio

    Nov 10, 2020

See all 349 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 220 smoke-free guestrooms
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Costera Acapulco
  • Condesa Beach - 3 min walk
  • Icacos Beach - 1 min walk
  • Diana the Huntress - 12 min walk
  • El Rollo Acapulco - 18 min walk
  • Gran Plaza Shopping Mall - 25 min walk
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  • Standard Room
  • Room, 1 King Bed, Non Smoking (Feature)
  • Superior Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Superior Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

Location

  • In Costera Acapulco
  • Condesa Beach - 3 min walk
  • Icacos Beach - 1 min walk

What’s around

Landmarks

  • In Costera Acapulco
  • Condesa Beach - 3 min walk
  • Icacos Beach - 1 min walk
  • Diana the Huntress - 12 min walk
  • El Rollo Acapulco - 18 min walk
  • Gran Plaza Shopping Mall - 25 min walk
  • Parque Papagayo - 39 min walk
  • Acapulco Golf Club - 9 min walk
  • Playa El Morro - 13 min walk
  • Diana Galleries Mall - 14 min walk
  • Acapulco Convention Center - 16 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 16 min drive

At a glance

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (MXN 145.00 per night)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

Languages Spoken

  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Terraza Santa Lucia - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Small print

Also known as

  • Acapulco Holiday Inn Resort
  • Holiday Inn Acapulco
  • Holiday Inn Resort Acapulco
  • Holiday Inn Acapulco Acapulco
  • Fiesta Inn Acapulco
  • Holiday Inn Resort Acapulco Hotel Acapulco
  • Holiday Inn Resort Acapulco Hotel
  • Holiday Inn Resort Acapulco Acapulco
  • Holiday Inn Resort Acapulco Hotel Acapulco

Optional extras

Valet parking costs MXN 145.00 per night

Cooked-to-order breakfast is offered for an extra charge of MXN 250.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Resort Acapulco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs MXN 145.00 per night.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-out is available.
  • Yes, Terraza Santa Lucia offers alfresco dining, international cuisine, and ocean views. Nearby restaurants include Barbarroja (6-min walk), El Jaguar (6-min walk), and La Playita Santa Lucia (7-min walk).
7.8.Good.
  • 6.0.Good

    Not really good. No social distancing. Overcrowded. Kids and others running around a crowded pool without masks. Food was nothing to rave about and room was spartan at best. No fridge in room. Elevator crowded with people not wearing masks.

    Mark, 2 night family trip, Oct 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel has awesome service, very clean, awesome staff.

    carmen, 8 night family trip, Jul 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We liked a lot the swimming pools and the clean rooms.

    3 night family trip, Mar 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    whenever we are in a Holiday Inn they have been very clean hotels I like service they give

    1 night family trip, Feb 28, 2020

    Verified Expedia guest review

  • 8.0.Very good

    closed to restaurant ,casino, night clubs, Bars etr.

    3 night trip, Nov 10, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Friendly staff and a good central location with beach access.

    John, 7 night romance trip, Nov 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great pool. Area clean rooms excellent staff and frendly

    2 night family trip, Sep 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Listen. If you're looking for a budget hotel (that you don't intend to spend much time at) then Holiday Inn Resort in Acapulco is your place. It got the job done, the staff responded to our general needs and the beach literally just steps away. Is it a luxury hotel? No, there are lots of families and kids running around, and the food is mediocre at best. My balcony door was stuck/jammed, and the hotel doesn't allow outside food or drinks into the facility. The pool view of the entire strip is gorgeous though, and that alone makes up for the other flaws. I spent most of my time at the pool or out in the city, so the lack of amenities didn't bother me much. If you're traveling on a budget, or have children, this is a good option. The establishment is also wheelchair accessible, which is a big plus!

    Michelle, 2 night romance trip, Aug 20, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Clean, closeness to the beach, clean pool and friendly stuff.

    1 night family trip, Aug 14, 2019

    Verified Travelocity guest review

  • 2.0.Poor

    What a hole. Old, dirty, gross. Hot water was sparse, bed uncomfortable, and drinks were weak.

    3 night trip, Dec 27, 2018

    Verified Expedia guest review

See all 349 reviews