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Overall score and ratings

7.9

Good

8.5/10

Cleanliness

8.2/10

Staff & service

7.5/10

Amenities

7.9/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Great property in a beautiful area. Would recommend staying there
Judy C, 2-night family trip
Verified Expedia guest review

6/10 Good

Located very high up on a mountainside overlooking Denali park which offers nice views but otherwise inconvenient to access restaurants below. Staff was not rude but also not welcoming, mostly indifferent. I was not told about any amenities on the property but the only one I discovered on my own is a public use microwave in the lobby. There is a shuttle bus to the train and bus station and the hotel is a stop on the bus from Anchorage which is the primary reason for selecting this hotel.
Kevin, 1-night family trip
Verified Expedia guest review

8/10 Very good

Astonishing view, super convenient shuttle service.
Marin, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

The rooms were clean and comfortable. But we likely would not stay here again. We did not have a car and the shuttle only leaves once on the hour. It should be at least every 30 minutes, especially during peak times in the morning and evening. And a shuttle should run back to the hotel after 10 pm... we didn't have time to finish our Denali bus tour, wait for dinner in town, and then make the 10 pm shuttle. That is too early for lots of people. And the dining options are terrible at the Grande. $45 for a simple meal that doesn't include dessert?! $25 for breakfast?! And the Peak Espresso was a serious disappointment. It's basically just grab and go at sky-high prices. The hotel is taking advantage of the fact that people don't have a car to drive to other options. And the service at the counter of Peak Espesso was pretty bad. If someone orders coffee, the whole line must wait for a long time while they stress about making the shuttle. There should be two workers. I know there was a lack of employees but there were two people working the front desk that should have helped out... they were just talking to each other. Plus the Prak Espresso worker mumbled and was short-tempered. Overall, not a grrat experience here.
Kenzee, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Beautiful surroundings. The view from the dining room is amazing.
Jen, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Ran, 2-night trip
Verified Expedia guest review

8/10 Very good

Denali Getaway
Enjoyed it.
david, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The scenery and staff
kelly, 1-night romance trip
Verified Expedia guest review

6/10 Good

Iconic but….
This hotel is dated. Rooms did not have enough electrical outlets for today’s technology needs. There were only two pillows on a king bed and no choice of type. Lights by the bed are located on the headboard and you had to be on the bed to turn the, off and on. Corners in the bathroom and sink area were dirty. There was one chair and desk chair only. And without extra pillows and suitable lighting sitting on the bed impossible. Restaurant way over priced. Wifi was strong and unsecured. Television had a good variety of channels. Drive to the property had cute signs!
2-night trip
Verified Hotels.com guest review

8/10 Very good

Jeannette, 1-night trip
Verified Hotels.com guest review