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Sofitel Hamburg Alter Wall - Hamburg

5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Alter Wall 40HamburgHH20457GermanyGreat location! See map

Luxury hotel with spa, near Hamburg City Hall
  • Free WiFi
Great location
Fantastic service
Great pool
Wellness Area
Sufficient wellness & sports facilities
573See all 573 reviews
From 2,658 reviewsTripAdvisor Traveller Rating

Sofitel Hamburg Alter Wall - Hamburg

from S$243
  • x-Superior Single Room
  • x-Double Room
  • xA1D
  • X-Deluxe room
  • X-A12
  • xx
  • xB1D
  • X-Executive Room
  • xC1D
  • X-C12
  • xP1D
  • X-Deluxe Suite
  • x-JUNIOR SUITE - 1 king bed, 1 large roo
  • X-Junior suite
  • xC1D
  • X-PRESTIGE SUITE - 1 king bed, extra liv
  • Superior Room, View
  • x-OPERA SUITE - 1 king bed
  • X-LUXURY ROOM - 1 king bed, peaceful out
  • x-CLASSIC ROOM - 1 queen bed
  • X-LUXURY ROOM - 1 king bed, peaceful out
  • Luxury Room, City View (canal or city view)
  • x-CLASSIC ROOM - 1 queen bed
  • xJunior
  • X-JUNIOR SUITE - 1 king bed
  • Junior Suite, City View (canal or city view)
  • xDeluxe Suite
  • Classic Room
  • Superior Room, City View
  • xxxGroup Rate
  • One Queen Bed Suite Superior
  • Suite, City View (Prestige)

At a glance

Key facts

Hotel size

  • This hotel has 241 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets allowed *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Golfing nearby
  • Sailing nearby
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 19
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2000
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


After a busy day in Hamburg, the luxury Seagull Spa offers heated pool, sauna and fitness area. Guests can also choose a treatment from the spa menu. During annual refurbishment and closure periods, arrangements are made with other properties in town to guarantee Spa facilities as well as swimming pool access. Only treatments will remain on request in these cases. The spa facility is open for children under 12 years old until 5 PM. After 5 PM the spa is adults only.


Ticino - This restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.

Seven Heads - Onsite cocktail bar. Guests can enjoy alfresco dining (weather permitting).

Sofitel Hamburg Alter Wall - Hamburg’s small print

Also known as

  • Alter Hamburg
  • Wall Hamburg
  • Accor Hamburg Alter Wall
  • Sofitel Hamburg Alter Wall Hotel Hamburg
  • Sofitel Alter Wall
  • Alter Wall Hamburg
  • Hamburg Sofitel
  • Hamburg Wall
  • Sofitel Hamburg Alter Wall Hotel
  • Sofitel Alter Wall Hamburg
  • Sofitel Alter Wall Hotel
  • Sofitel Alter Wall Hotel Hamburg
  • Sofitel Hamburg Alter Wall

Optional extras

Self parking costs EUR 26 per day

Valet parking costs EUR 26 per day

Buffet breakfast is offered for an extra charge of EUR 32 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per night

Wired Internet access is available in guestrooms for EUR 6 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sofitel Hamburg Alter Wall - Hamburg


  • In Altstadt
  • Hamburg City Hall - 5 min walk
  • St. Michaelis Church - 11 min walk
  • Moenckebergstrasse - 11 min walk
  • Hamburger Kunsthalle - 18 min walk
  • Fish Market - 35 min walk
  • Neuer Wall - 4 min walk
  • St. Nikolai Church - 5 min walk

Getting around

  • Hamburg (HAM) - 21 min drive
  • Hamburg Central Station - 18 min walk
  • Hamburg Dammtor Station - 19 min walk
  • Hamburg-Altona Station - 10 min drive
  • St. Pauli U-Bahn - 19 min walk
  • Landungsbrücken Station - 20 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Superb 9.0 From 573 reviews

Sofitel Hamburg Alter Wall - Hamburg
The rooms were enormous and the bed and pillows must be the most comfortable I have experienced travelling on business. Good amenities throughout the hotel. Able to work in the room too which is sometimes impossible.
A Traveller, gb1 night trip
Sofitel Hamburg Alter Wall - Hamburg
Good hote
Good location, friendly staff and excellent food. Have seen complaints about reception staff being rude but found them to be friendly and professional
Paul, gb3 night trip
Sofitel Hamburg Alter Wall - Hamburg
Very Good8.0
Pleasant stay
Good location
A Traveller, gb3 night business trip
Sofitel Hamburg Alter Wall - Hamburg
Very Good8.0
Service is awful
The bed is fantastic, the bathroom as well. The 'free bottled water' as sent by is a lie. It is a 'welcome bottle (single) of water'. None of the staff except the rude Person on duty who laughed in my face seemed to know that. The coffee in the room was either not there or only enough for one person. The spa was good and relaxing. I don't think I will go back there
Grant, gb4 night romance trip
Sofitel Hamburg Alter Wall - Hamburg
Good hotel and location - stairs for all
This is a good business hotel on a quiet street in the heart of the city. It was excellent -- except for one thing. The hotel appears to be built in two buildings which have different floor-to-ceiling heights. What this means is that after you get off the elevator you will have something like 4 or 5 stairs to negotiate to get to the rooms-wing/building. i have no idea how they handle handicapped guests. Also there was not bellman on duty when we checked in on a Sunday night so we had to handle these stairs ourselves.
William, usRomance trip

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Sofitel Hamburg Alter Wall - Hamburg

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