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Sofitel Hamburg Alter Wall

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Alter Wall 40HamburgHH20457Germany
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Outstanding4.6 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Wellness
Great wellness & sports facilities
788See all 788 Hotels.com reviews
From 2,151 reviewsTripAdvisor Traveller Rating

Sofitel Hamburg Alter Wall

from S$196
  • Luxury Room
  • Superior Room, City View
  • Junior Suite
  • Prestige Suite
  • Classic Room, 1 Queen Bed
  • Superior Room, Canal View
  • One Queen Bed Suite Superior

At a glance

Key facts

Hotel size

  • This hotel has 241 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Alter Hamburg
  • Wall Hamburg
  • Accor Hamburg Alter Wall
  • Sofitel Hamburg Alter Wall Hotel Hamburg
  • Sofitel Alter Wall
  • Alter Wall Hamburg
  • Hamburg Sofitel
  • Hamburg Wall
  • Sofitel Hamburg Alter Wall Hotel
  • Sofitel Alter Wall Hamburg
  • Sofitel Alter Wall Hotel
  • Sofitel Alter Wall Hotel Hamburg
  • Sofitel Hamburg Alter Wall

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs EUR 26 per day

Valet parking costs EUR 26 per day

Buffet breakfast is offered for an extra charge of EUR 32 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per night

High-speed Internet access (wired) is available in guestrooms for EUR 6 per day (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Sauna
Working away
  • 24-hour business center
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

After a busy day in Hamburg, the luxury Seagull Spa offers heated pool, sauna and fitness area. Guests can also choose a treatment from the spa menu. During annual refurbishment and closure periods, arrangements are made with other properties in town to guarantee Spa facilities as well as swimming pool access. Only treatments will remain on request in these cases. The spa facility is open for children under 12 years old until 5 PM. After 5 PM the spa is adults only.

Dining

Ticino - This restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.

Seven Heads - Onsite cocktail bar. Guests can enjoy alfresco dining (weather permitting).

Sofitel Hamburg Alter Wall’s small print

Also known as

  • Alter Hamburg
  • Wall Hamburg
  • Accor Hamburg Alter Wall
  • Sofitel Hamburg Alter Wall Hotel Hamburg
  • Sofitel Alter Wall
  • Alter Wall Hamburg
  • Hamburg Sofitel
  • Hamburg Wall
  • Sofitel Hamburg Alter Wall Hotel
  • Sofitel Alter Wall Hamburg
  • Sofitel Alter Wall Hotel
  • Sofitel Alter Wall Hotel Hamburg
  • Sofitel Hamburg Alter Wall

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs EUR 26 per day

Valet parking costs EUR 26 per day

Buffet breakfast is offered for an extra charge of EUR 32 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per night

High-speed Internet access (wired) is available in guestrooms for EUR 6 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 788 reviews

Sofitel Hamburg Alter Wall
Excellent4.0 / 5
Great hotel but shabby internet
Great hotel with amazing service from staff but ultimately I cannot recommend if you're going to Hamburg for business. As someone that travels for work I was incredibly disappointed by the internet speed. I could not complete the work I needed to accomplish in advance of my meetings as the internet was either slow or go in and out nor could I have video chats with my family. This is incredibly important to my while traveling. If internet is not important to you, this is a great hotel. Furthermore, the attached restaurant would close early before the actual stated closing time. Within walking distance to many locations but in the immediate vicinity, not too much.
2 night business trip
Sofitel Hamburg Alter Wall
Outstanding5.0 / 5
Best Hotel EVER. Period.
As soon as I walked up I was greeted and told that my room was upgraded at no charge. She smiled and said-"I think you will like the room". To say I liked it is an understatement. I LOVED the room. It was beautifully furnished, bed was a dream to sleep on, everything about the room screamed luxury. On top of that customer service was incredible. I really felt that I was in a luxury hotel. Some can claim to be but this one is truly 5 star. If there was a 10 star category I would give it. On top of that the room service food was delicious. Best strudel I had in Germany. Staff were just the best as well. Incredible experience that was the highlight of my trip. And its within walking district to the notorious Reeperbahn. If you can stay at this property you will not regret it. I didn't. I loved it and wanted to stay a few more nights but business meant another city for me.
1 night business trip
Sofitel Hamburg Alter Wall
Excellent4.0 / 5
Great hotel shame about the bar
Great hotel but unless you are in a group you can't choose where to sit when outside at the bar.
2 night romance trip
Sofitel Hamburg Alter Wall
Outstanding5.0 / 5
Great hotel at a convenient location
Great hotel, walking distance to speicherstadt, and also town centre. We got great service at check in and the breakfast was also delicious. On the down side, the room was a little small, and for some reason each floor is split into 2 levels, which made it necessary to carry heavy bags up/down stairs. But overall, had very good impression of this hotel. Recommended for those who
1 night romance trip
Sofitel Hamburg Alter Wall
Outstanding5.0 / 5
Probably best choice in Hamburg
It was my second stay and I am still happy to be a guest of this hotel. This time I tried to find another hotel but still came back to the same one. Here are the reasons why. Pros: Fast check in, friendly and helpful staff, great breakfast with lots of variety, free prosecco, totally worth 32 EUR. When you are not that hungry you can have a coffee and some sandwiches in a cafe in other wing of the hotel. You will pay around 10 EUR for that. So the choice is yours. Definitely visit the spa, which is included in the price, it is charming and relaxing. This time steam sauna was broken but I enjoyed my stay there anyway. Free drinking water and towels are provided. Bar is a place to be after busy working day. They have a wide choice of drinks and serve some tasty cookies with tea. Bartenders are very friendly and considerate, it is always a pleasure to have a chat with them. Design of the bar and ambience makes you feel comfortable and it is really hard to leave it. They always have a good music. Hotel is situated in a very convenient place you can reach all main points by foot, shops restaurants, museums, old town, everything in max 15 minutes walking distance. Cons: Well, it is really hard to find any...Standard room is quite small, maybe that´s all. Seriously.
2 night business trip

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Sofitel Hamburg Alter Wall

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