Guests
All properties in Queenstown, Otago, New Zealand
Aparthotel

LQ Queenstown

Adventure aparthotel with 24-hour fitness, connected to a shopping center, near Lake Wakatipu

  • Free WiFi and free parking
From
S$107

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

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Luxury Apartment, 2 Bedrooms, Balcony, Mountain View - Balcony. Image 1 of 115.
1 / 115Luxury Apartment, 2 Bedrooms, Balcony, Mountain View - Balcony
16 - 18 Mountain Ash Drive, Queenstown, 9300, New Zealand
8.8.Fabulous.
  • Excellent value with late chech out + discounted breakfast. Could do with a chair for…

    May 16, 2022

  • New building, clean. But insufficient parking (first in, first served). Poor sound…

    Apr 17, 2022

See all 109 reviews

Official standards

This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Shopping
Convenient
  • Free WiFi
  • Free parking
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 91 smoke-free apartments
  • Daily housekeeping
  • Ski storage
  • Coffee shop/cafe
  • 24-hour fitness center
  • Ski shuttle

Feel at home

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • In Frankton
  • Lake Wakatipu - 33 min walk
  • Remarkables Park Town Centre - 13 min walk
  • Frankton Beach - 37 min walk
  • Queenstown Event Centre - 37 min walk
  • Alpine Aqualand - 38 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Hotel Room
  • Hotel Room - Mountain View
  • One Bedroom Apartment - Mountain View
  • Studio Apartment - Mountain View
  • Studio Apartment Mountain View Accessible
  • Studio Apartment
  • Luxury Apartment, 2 Bedrooms, Balcony, Mountain View

What’s around

Landmarks

  • In Frankton
  • Lake Wakatipu - 33 min walk
  • Remarkables Park Town Centre - 13 min walk
  • Frankton Beach - 37 min walk
  • Queenstown Event Centre - 37 min walk
  • Alpine Aqualand - 38 min walk
  • Skyline Queenstown - 6.1 mi / 9.8 km
  • St Josephs Parish - 5.4 mi / 8.8 km
  • Queenstown Ice Arena - 5.6 mi / 9 km
  • Queenstown Arts Centre - 5.6 mi / 9 km
  • Queenstown Mall - 5.7 mi / 9.1 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive
  • Ski shuttle (surcharge)
map
See on map
16 - 18 Mountain Ash Drive, Queenstown, 9300, New Zealand

At a glance

Size

  • 91 apartments

Arriving/leaving

  • Check-in time 3:00 PM-8:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: Lockboxes located at the rear door of LQ QueenstownIf you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited (max 1 space per unit)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

The manager

Speaks: English, Malay, Portuguese

At the aparthotel

Food and drink

  • Coffee shop/cafe
  • Snack bar/deli
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Ecotours nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Handrails in stairways

Languages Spoken

  • English
  • Malay
  • Portuguese

In the apartment

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer

Be entertained

  • LED TV

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Special features

Dining

Market by Franks - Overlooking the garden, this café specializes in local and international cuisine and serves light fare only.

Ski

  • Ski passes available
  • Ski shuttle (surcharge)
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Recreation

On Site

  • Fitness facilities

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Fees & policies

Optional extras

  • Ski shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for NZD 25.0 per day
  • Rollaway beds are available for NZD 80.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

  • LQ Queenstown Aparthotel
  • LQ Queenstown Queenstown
  • LQ Queenstown Aparthotel Queenstown

*See fees & policies for additional details or extra charges

FAQs

  • Yes, LQ Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Onsite parking is limited (max 1 space per unit).
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 8:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Odelay cafe (13-min walk), True South Dining Room (4.1 mi), and Rata Dining (5.6 mi).
  • No, this aparthotel doesn't have a casino, but SKYCITY Wharf Casino (12-min drive) and Skycity Queenstown Casino (12-min drive) are both nearby.
  • Have fun with activities like cycling, horseback riding, and mountain climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours, segway rentals, and hunting. LQ Queenstown also has a 24-hour fitness center.
8.8.Fabulous.
  • 2.0.Poor

    we had a bad start. 6 rooms were booked of same type but there were different types given to most that brought confusion and upset most of them. the front office staff was not co- operative and told different reasons to different people. Very disappointing.

    A, 3 night trip with friends, Mar 13, 2022

    Verified Hotels.com guest review

  • 4.0.Fair

    I was disappointed by LQ Queenstown. I booked a “mountain view room” and paid extra for the view; only to find out on arrival that my view was NOT of the Remarkables, but of the car park and construction behind the hotel. When my husband asked for a new room facing the Remarkables, as we had booked, we were told that the whole hotel has “mountain views” because we’re in Queenstown. It was clear that the person working at the desk did not have the authority to correct our booking, but it was still disappointing to not receive the room we booked and be told that all rooms technically have a view of mountains. Additionally, the glassware in our bedroom was not properly washed and appeared to be recently used.

    Amanda, 1 night romance trip, Feb 12, 2022

    Verified Expedia guest review

  • 2.0.Poor

    I stay two night in lQ it very bad no cleaning properly , no toilet cleans and lot of dust … its very bad when after one j say for cleaning they are saying our cleaning staf is goen so its not our problem after they are doing in thing

    Harbhajan, 3 night romance trip, Jan 29, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Comfortable, quiet and clean. Great mountain view from the room.

    Amy, 3 night romance trip, Jan 25, 2022

    Verified Expedia guest review

  • 8.0.Very good

    New hotel, new furnishings. Having a car is a must, the hotel is too far from the airport to walk with luggage and the nearest eateries at Remarks Park are at least a 10 minute walk away. This property sits out on its own on the edge of the Frankton development.

    Keely, 1 night trip with friends, Jan 23, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Pleasant stay. Nice room, quiet and clean.

    Lauren, 1 night trip, Jan 21, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    It was new, clean and close to all amenities. Close to the ski fields as i skiied there 40 years ago. Great to see the area again. The staff was fantastic, i could not remember his name, he was awesome

    Steven, 2 night romance trip, Jan 18, 2022

    Verified Expedia guest review

  • 8.0.Very good

    The view from our windows were amazing, free parking, new modern hotel and service from reception was good. The only thing, they can improve on is their housekeeping service. I stayed for 5 nights and 1 time none of the towels were changed when I came back after a long day. Also, in our room they had cushions(like pillows) on the bed when we checked in, everyday when I came back to hotel, housekeeping would leave those two cushions and blanket(more like a throw)on the bedroom floor after making the bed. A little bizarre as they did make the bed but maybe forgot about those cushions. However, it is something they should improve on but it doesn’t bother me a lot. Overall experience was good and I would definitely stay here again.

    NAVDEEP, 5 night romance trip, Jan 16, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely stay

    Really liked the fact that the hotel was new, clean, tidy and reception staff very helpful and friendly. Also very impressed with the COVID requirements which included mask wearing in all public areas though did notice the cleaners not wearing masks. While were “upgraded” to a mountain view, it did require some contortion under the steel beams to see the actual mountains. The river view was pleasant though…

    Jane, 4 night family trip, Jan 10, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Would not hesitate to stay again

    Della, 1 night romance trip, Jan 10, 2022

    Verified Wotif guest review

See all 109 reviews