JW Marriott Charlotte

Photo gallery for JW Marriott Charlotte

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Outdoor pool
Outdoor pool
Balcony
Balcony

Overview of JW Marriott Charlotte

JW Marriott Charlotte

4.5 star property
Luxury hotel with spa, near Charlotte Convention Center

9.4/10 Exceptional

121 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
Map
600 S College St, Charlotte, NC, 28202
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In Charlotte Center City
  • Charlotte Convention Center - 2 min walk
  • Bank of America Stadium - 8 min walk
  • Spectrum Center - 11 min walk
  • NASCAR Hall of Fame - 1 min drive
  • EpiCentre - 1 min drive
  • Fillmore Charlotte - 7 min drive
  • Bojangles' Coliseum - 5 min drive
  • SouthPark Mall - 17 min drive
  • Billy Graham Library - 13 min drive
  • Northlake Mall - 15 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 10 min drive
  • Concord, NC (USA-Concord Regional) - 21 min drive
  • Charlotte Station - 8 min drive
  • Gastonia Station - 25 min drive
  • Stonewall Station - 2 min walk
  • 3rd St - Convention Center Station - 7 min walk
  • Carson Station - 8 min walk

About this property

JW Marriott Charlotte

4.5-star luxury hotel in the heart of Charlotte Center City
Located close to Bank of America Stadium, JW Marriott Charlotte provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a manicure/pedicure, a massage, and a facial at the onsite spa. Enjoy a poolside location and happy hour at the two onsite restaurants. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and express check-in
  • Luggage storage, a vending machine, and a TV in the lobby
  • A 24-hour front desk, a porter/bellhop, and a ballroom
Room features
All 381 rooms have comforts such as premium bedding and wet bars, in addition to perks like first-run movies and laptop-friendly workspaces.
More amenities include:
  • Highchairs, children's books, and art supplies
  • Hypo-allergenic bedding, Tempur-Pedic beds, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • LED TVs with premium channels and first-run movies
  • Coffee/tea makers, heating, and daily housekeeping

Languages

American (Sign language), Chinese (Mandarin), English, French, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 381 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 12:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Covered onsite valet parking (USD 40 per night)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Art supplies
  • Children's books

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Closed captioned TV
  • Height-adjustable showerhead
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • American (Sign language)
  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • LED television
  • Premium digital channels
  • First-run movies

Home comfort

  • Air conditioning and heating
  • Wet bar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Tempur-Pedic mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures.

The spa is open daily.

Dining

Dean's Italian Steakhouse - This steakhouse serves breakfast, lunch, and dinner.
Caroline's Oyster Bar - Onsite seafood restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Aura Rooftop Lounge - This rooftop bar is located by the pool. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.00 per day (rates may vary)
  • Breakfast costs between USD 10 and USD 40 for adults, and USD 10 and USD 20 for children (approximately)

Parking

  • Covered valet parking costs USD 40 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

Frequently asked questions

Does JW Marriott Charlotte offer free cancellation for a full refund?
Yes, JW Marriott Charlotte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JW Marriott Charlotte?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at JW Marriott Charlotte on 27 October 2022 start from S$400, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JW Marriott Charlotte?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at JW Marriott Charlotte?
Yes, there's an outdoor pool.
Are pets allowed at JW Marriott Charlotte?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at JW Marriott Charlotte?
Yes. Valet parking costs USD 40 per night.
What are the check-in and check-out times at JW Marriott Charlotte?
You can check in from 4:00 PM - 12:30 AM. Check-out time is 11:00 AM. Express check-in and contactless check-in and check-out are available.
What is there to do at JW Marriott Charlotte and nearby?
JW Marriott Charlotte has a spa and an outdoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near JW Marriott Charlotte?
Yes, there are 2 onsite restaurants, featuring pool views and poolside dining. Nearby restaurants include Matt's Chicago Dog (3-min walk), e2 emeril's eatery (4-min walk), and Bernardin's (4-min walk).
What's the area around JW Marriott Charlotte like?
JW Marriott Charlotte is in Charlotte Center City, a short 2-minute walk from Stonewall Station and 8 minutes' walk from Bank of America Stadium.

Overall score and ratings

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.7/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

Stan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bruce, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great overnight for concert at BOA Stadium
Clean, modern, great on site restaurants, beautiful pool, accommodating room service! Closest proximity to Bank Of America stadium!
Cathleen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Alexa, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

All around great stay at downtown Marriott
Stayed here with a friend while visiting Charlotte to see the Red Hot Chili Peppers. Lovely room with a fantastic view of the city. Excellent customer service. Wish we could have stayed longer.
Katherine, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Chance, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay at the JW!
The JW Marriott in Charlotte is great! We loved the location and the service was amazing! Everyone at the front desk, in the executive lounge, and at the valet counter were so accommodating and friendly! The room was very spacious and the towels were so plush!
Hector, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I booked a 2 queen room. I was initially checked in to a single king room. It took over 30 mins to resolve the issue. The hotel staff could not hav been professional and friendly.
Dorothy, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Vanda, 1-night trip
Verified Hotels.com guest review