6/10 Good
18 July 2022
Big Potential unrealized
This hotel has the potential to be awsome. It is in a great condition. the rooms are big, well equipped and very comfortable. great facilities and staff that are as caring and supportive as your parents.
The biggest let down is that it seems there are not enough staff and supervision is missing. If you ask for something you will get it at one point but it should have been there already.
the other let down is the food. Breakfast is bland and basic buffet. No imagination at all and really not worthy of the hotel. Again seems that there is no supervision. The whole hotel seems to be on autopilot for a while and what breaks does not get fixed.
I still want to give a big thanks to the staff and especially receptionist Lamya for taking care of us during a very bad sick spell and everything they did for us.
Tarek
Tarek, 3-night family trip
Verified Hotels.com guest review