Protea Hotel by Marriott Knysna Quays

Photo gallery for Protea Hotel by Marriott Knysna Quays

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
View from room
In-room safe, desk, iron/ironing board, free WiFi

Overview of Protea Hotel by Marriott Knysna Quays

Protea Hotel by Marriott Knysna Quays

3.5 star property
3.5-star hotel in Knysna Central with outdoor pool and restaurant

8.2/10 Very good

262 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
Waterfront Drive, Knysna, Western Cape, 6570
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Self parking
  • Room service
  • Spa services
  • Babysitting
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Babysitting (surcharge)
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Knysna Central

Getting around

  • Plettenberg Bay (PBZ) - 32 min drive
  • George (GRJ) - 38.3 miles/61.6 km
  • Airport shuttle (surcharge)

About this property

Protea Hotel by Marriott Knysna Quays

A great choice for a stay in Knysna, Protea Hotel by Marriott Knysna Quays features an airport shuttle. Guests can indulge in massages, and Breakfast Restaurant serves breakfast. Other highlights include an outdoor pool, a bar/lounge, and a terrace. Fellow travelers love the location and nearby shopping.


Afrikaans, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 123 rooms
  • Arranged over 3 floors


  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Onsite self parking (ZAR 30 per day)
  • Wheelchair-accessible parking on site


  • Airport shuttle from 6 AM to 11 AM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Computer station


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas


  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • 18 holes of golf
  • An outdoor pool
  • Spa services


  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Grab bar in bathtub


  • Afrikaans
  • English

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry
  • Guidebooks/recommendations

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages.


Breakfast Restaurant - Overlooking the pool, this restaurant serves breakfast only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge


  • Self parking costs ZAR 30 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

3-night family trip
Verified guest review

10/10 Exceptional

The hotel was very clean and in an excellent location. The staff were extremely accommodating and welcoming. The breakfast included with our stay was very good. We would highly recommend this hotel.
Darla, 1-night trip with friends
Verified guest review

8/10 Very good

Everyrhing was nice and acceptable. Website misleading, showing lagoon view photos of standard rooms, yet they all face inland.. on bus depot which is rather noisy. Only rooms with 2x double beds, i.e. more than 2 persons available at increased cost..2+ persons!
JB, 1-night trip
Verified guest review

10/10 Exceptional

It was great to return to the Knysna Quays hotel . Great room ,lovely view and nice breakfast . The swimming pool is a real plus . Another enjoyable stay .
Heather, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay at protea knysna quays
Absolutely amazing. Loved the comfy king size bed. Absolutely spotlessly clean
SONIA, 3-night trip
Verified guest review

8/10 Very good

Nice Hotel
Nice hotel well situated at the Waterfront. Plenty of restaurants and activities near by. Breakfast was nice and included. Staff were very nice and helpful. Parking was on site and costs 30 Rand/night. Next door parking is free but no security.
Marisa, 1-night trip
Verified guest review

10/10 Exceptional

roberto, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Laurianne, 3-night trip
Verified guest review

10/10 Exceptional

Mohammed, 2-night family trip
Verified guest review

6/10 Good

Staff were courteous however not professional or lacking management - many small errors kept on happening which made the overall stay not so nice. Examples are: breakfast was chaotic, waiting 30 minutes for coffee, getting the wrong coffee only for waitress to try to convince to take as new coffees would take time..; WiFi not working; room was not filled with soap, tea etc; many more scenarios like that. Definitely not a Marriott as stated in the name.
4-night trip
Verified guest review