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Hôtel Mercure Strasbourg Centre Gare

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Classic Double Room, 1 Double Bed | Balcony
In-room safe, desk, blackout curtains, soundproofing
Privilege, Double Room, 1 Double Bed | In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
Privilege, Double Room, 1 Double Bed | In-room safe, desk, blackout curtains, soundproofing

Overview of Hôtel Mercure Strasbourg Centre Gare

UNESCO Sustainable Travel Pledge

Hôtel Mercure Strasbourg Centre Gare

4.0 star property
4-star hotel with 1 bars, connected to the convention centre, near Train Station Square

8.0/10 Very good

243 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Bathtub
  • Bar
Map
14-15 Place De La Gare, Strasbourg, Bas-Rhin, 67000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Business centre
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Train Station Square - 2 min walk
  • Strasbourg Cathedral - 4 min drive
  • European Parliament - 4 min drive

Getting around

  • Strasbourg (SXB-Strasbourg Intl.) - 19 min drive
  • Karlsruhe Baden-Baden (FKB-Baden Airpark) - 40 min drive
  • Strasbourg Station - 2 min walk
  • Strasbourg (XWG-Strasbourg SNCF Train Station) - 2 min walk
  • Krimmeri-Meinau Station - 5 min drive
  • Gare de Centrale Tram Station - 2 min walk
  • Faubourg National Tram Station - 5 min walk
  • Alt Winmarik Tram Station - 5 min walk

Restaurants

  • Le Mun’s - 3 min walk
  • Abyssinia - 3 min walk
  • Burger Club - 4 min walk
  • Pho Kim Saigon - 4 min walk
  • Le Schnockeloch - 5 min walk

About this property

Hôtel Mercure Strasbourg Centre Gare

Hôtel Mercure Strasbourg Centre Gare puts you 0.1 mi (0.1 km) from Train Station Square. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and segway hire/tours. A bar/lounge, a snack bar/deli and a terrace are other highlights at this upmarket hotel. Fellow travellers say good things about the central location. Public transportation is only a short walk: Gare de Centrale Tram Station is 2 minutes and Faubourg National Tram Station is 5 minutes.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 68 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Grab bar near toilet
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.
  • Tourism fee: EUR 0.22 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 17.50 per person (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 15.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 9 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Gare Centrale Strasbourg
Mercure Gare Centrale
Mercure Gare Centrale Hotel
Mercure Gare Centrale Hotel Strasbourg
Mercure Gare Centrale Strasbourg
Mercure Gare Strasbourg
Mercure Strasbourg Gare Centrale
Strasbourg Gare Centrale
Strasbourg Mercure Gare
Strasbourg Mercure Gare Centrale
Hôtel Mercure Strasbourg Centre Gare
Mercure Strasbourg Centre Gare
Hôtel Mercure Gare
Mercure Strasbourg Centre Gare
Hôtel Mercure Strasbourg Centre Gare Hotel
Hôtel Mercure Strasbourg Centre Gare Strasbourg
Hôtel Mercure Strasbourg Centre Gare Hotel Strasbourg

Frequently asked questions

Does Hôtel Mercure Strasbourg Centre Gare offer free cancellation for a full refund?
Yes, Hôtel Mercure Strasbourg Centre Gare does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hôtel Mercure Strasbourg Centre Gare?
As of 10 December 2022, prices found for a 1-night stay for 2 adults at Hôtel Mercure Strasbourg Centre Gare on 1 January 2023 start from S$123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hôtel Mercure Strasbourg Centre Gare?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hôtel Mercure Strasbourg Centre Gare?
Yes, pets are welcome. There's a charge of EUR 9 per pet, per day.
Is parking offered on site at Hôtel Mercure Strasbourg Centre Gare?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hôtel Mercure Strasbourg Centre Gare?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hôtel Mercure Strasbourg Centre Gare and nearby?
Have fun with nearby activities such as cycling, hiking and rock climbing. Additional recreation nearby includes ecotours and segway hire.
Are there restaurants at or near Hôtel Mercure Strasbourg Centre Gare?
Yes. Nearby restaurants include Abyssinia (3-min walk), Burger Club (4-min walk) and Pho Kim Saigon (4-min walk).
What's the area around Hôtel Mercure Strasbourg Centre Gare like?
Hôtel Mercure Strasbourg Centre Gare is a short 2-minute walk from Gare de Centrale Tram Station and 11 minutes' walk from Place Kléber. Travellers say that the area is walkable and good for shopping.

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Good

Rooms pretty tired, parking difficult
Alexander, 1-night trip
Verified Expedia guest review

8/10 Very good

Bob, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay, great hotel…
Mercure is a wonderful hotel. The location is awesome. Very close to the train station as well as the old town. We love Strasbourg at Christmas time.
Mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

URI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Near train station
I wanted to be near the train station and this worked well. Comfortable room and good breakfast. Best thing is they let me check in at noon instead of waiting. This is a good way for Accor to keep customers happy.
jerome c, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Small old fashioned room. Low end of mercure standard
alfonso, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Stephen, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The location was great and it is in a beautiful city. However, fighting and what sounded to be an intoxicated man yelling and screaming outside of my room at 11.15pm was not something I would expect in a Mercure. It was not managed as it continued. The staff were not warm nor friendly, I expected more! The towels were worn through and had holes in them.
2-night trip
Verified Wotif guest review

8/10 Very good

1-night romance trip
Verified Hotels.com guest review