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All properties in Cartagena, Bolivar, Colombia

Hotel Monterrey

Central hotel with outdoor pool, connected to the convention center, near Clock Tower

  • Free English breakfast and free WiFi
From
S$92

Property renovations and closures

  • The property is closed between April 22 and May 31.

Image gallery

  • Outdoor Dining
  • Outdoor Dining
  • Rooftop Pool
  • Rooftop Pool
  • Outdoor Dining
Outdoor Dining. Image 1 of 21.
1 / 21Outdoor Dining
8.0.Very good.
  • I stayed march 15th, 2020. The shower was warm. I was so happy to end my trip with a warm…

    Mar 15, 2020

  • No hot water in the room and in my room I had electrical outrage.

    Jan 8, 2020

See all 49 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
  • Free WiFi
  • Pool
  • Kitchen
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 30 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace

For families

  • Kitchen
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Cartagena Walled City
  • Clock Tower - 6 min walk
  • Cartagena de Indias Convention Center - 3 min walk
  • San Felipe de Barajas Castle - 14 min walk
  • Bocagrande Beach - 17 min walk
  • Marbella Beach - 31 min walk
The property is closed between April 22 and May 31.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room, 1 King Bed
  • Standard Double Room, 2 Twin Beds

Location

  • In Cartagena Walled City
  • Clock Tower - 6 min walk
  • Cartagena de Indias Convention Center - 3 min walk

What’s around

Landmarks

  • In Cartagena Walled City
  • Clock Tower - 6 min walk
  • Cartagena de Indias Convention Center - 3 min walk
  • San Felipe de Barajas Castle - 14 min walk
  • Bocagrande Beach - 17 min walk
  • Marbella Beach - 31 min walk
  • Port of Cartagena - 43 min walk
  • Colon Theater - 1 min walk
  • San Pedro - 3 min walk
  • Centenary Park - 3 min walk
  • Alcaldia (City Hall) Cartagena - 4 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

At a glance

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Accessibility

  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Kitchen

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

BRASSERIE MONTAIGNE - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Small print

Also known as

  • Hotel Monterrey
  • Hotel Monterrey Cartagena
  • Monterrey Cartagena
  • Monterrey Hotel Cartagena
  • Hotel Monterrey Hotel
  • Hotel Monterrey Cartagena
  • Hotel Monterrey Hotel Cartagena

Optional extras

Dial-up Internet access is available in guestrooms for an extra charge

Policies

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Pool access available from 8 AM to 8 PM.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Monterrey does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between April 22 and May 31.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Monterrey.
  • Yes, there's an outdoor pool. Guests have pool access from 8 AM to 8 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is 1 PM. Contactless check-in and check-out are available.
  • Yes, BRASSERIE MONTAIGNE offers local cuisine. Nearby restaurants include Restaurante La Casa de Socorro (3-min walk), Maharaja (3-min walk), and 923 Tapas & Vinos (4-min walk).
  • No, this hotel doesn't have a casino, but Rio Cartagena Casino (8-min drive) is nearby.
  • Hotel Monterrey has an outdoor pool.
8.0.Very good.
  • 10.0.Exceptional

    Great stay. Excellent staff and hotel. Would stay at hotel again

    4 night romance trip, Jan 4, 2020

    Verified Orbitz guest review

  • 8.0.Very good

    Good Monterrey

    Good Hotel Excellent location easy to walk around. Did not have to rely on ttaxis as much as we did in Bogata.Front Desk service was good- restaurant for dinner was good--Breakfast could have been improved---Eggs available not done just by request

    Mohamed, 4 night trip, Sep 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent location across the Watch Tower - Torre del Reloj.

    1 night trip with friends, Jul 11, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Warning: 24/7 Construction Site Next Door

    Let me start by saying I never right reviews unless they are good, but this is something your NEED TO BE AWAY OF - This hotel is located right next to a construction site which they neglect to tell you upon check in. The construction site is active all night long. This is not normal city noise it is loud and right outside your door making it sound like the construction is in your room. When we contacted the front desk they were unhelpful and wrote off the situation. It is an unfortunate situation for them but had they been upfront about it or offered some kind of a credit or refund we would have been satisfied. The hotel is older but it is in a great location and the beds are comfortable and clean. That being said I would NOT recommend staying here for a while the construction next door is no where near completion.

    4 night trip with friends, May 19, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Construction noises all night

    The hotel itself is nice and clean. A little run down but the beds are clean and hotel is in a great location. The problem is there is a large construction site next door and they work until 1 or 2 am. It’s a massive site and it was impossible to sleep. We weren’t made aware of the construction before the fact and it was definitely an issue.

    4 night trip with friends, May 19, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice place. Pillows to tall and ask for a smallest one and did not have. No drinking water avaible at room

    4 night trip, May 1, 2019

    Verified Expedia guest review

  • 6.0.Good

    The hotel was okay, but the noise from the outside was horrible. The hotel is located next door to a Salsa Bar, at a busy intersection, and across from a plaza entering in the old city. Beginning around 3 p.m. a group of dancers with their African Drum Combo began dancing the night away. This was also an area where they loaded up open air busses with tourists and gave them maracas, cleaves and other various noise makers to drive through the town accompanied by loud music. If that wasn't enough, taxi drivers honk at every single pedestrian they see. All in all, the noise didnt stop until sometime after 3 a.m. so I didnt get much sleep.

    Jacqueline, 12 night trip, Feb 17, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Initial room was small and cramped. Change of room was accommodated after waiting at front desk. room certainly could have been cleaner. No chairs on balconies overlooking courtyard.

    4 night romance trip, Feb 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Would love to return.

    It was clean, affordable, perfect location. The rooftop pool and bar were an unexpected bonus.

    FRANK, 3 night romance trip, Jan 13, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good hotel

    Very comfy and beautiful rooftop view of El Centro

    2 night family trip, Jan 2, 2019

    Verified Hotels.com guest review

See all 49 reviews