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All properties in Niagara Falls, Ontario, Canada
1 room, 2 adults

Crowne Plaza Niagara Falls Fallsview

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Theme park(s) nearby
  • Free WiFi
5685 Falls Avenue, Niagara Falls, ON, L2E6W7, Canada

Family-friendly hotel with water park, near Oakes Garden Theatre
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Theme park(s) nearby
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The bed was incredibly comfortable.Oct 23, 2020
  • We had great checkin service very friendly staff. Enjoyed our balcony room, great view of…Oct 20, 2020

Crowne Plaza Niagara Falls Fallsview

More Info: 6823 2342

from S$71
  • Room, 2 Queen Beds, Non Smoking, View (Upper Falls View)
  • Room, 2 Queen Beds, Non Smoking, View (Falls View)
  • Room, 2 Double Beds, Non Smoking, Bathtub
  • Standard Room, Non Smoking
  • Room, 1 King Bed, Non Smoking, View (Upper Falls View)
  • Room, 1 Queen Bed, Non Smoking
  • Traditional Room, 2 Double Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, View (Partial Falls View)
  • Room, 1 King Bed, Non Smoking, View (Whirlpool)
  • Room, 1 King Bed, Balcony, View (Falls View)

What’s around Crowne Plaza Niagara Falls Fallsview

Landmarks

  • Casino Niagara - 2 min walk
  • Fallsview Indoor Waterpark - 7 min walk
  • Fallsview Casino - 20 min walk
  • Oakes Garden Theatre - 2 min walk
  • Queen Victoria Park - 12 min walk
  • White Water Walk - 33 min walk
  • Horseshoe Falls - 1.2 mi / 2 km
  • Floral Clock - 5.5 mi / 8.9 km

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 17 min drive
  • Niagara Falls Station - 28 min walk
  • Niagara Falls Station - 8 min drive
  • Niagara Falls Station - 8 min drive
  • Free casino shuttle

At a glance

Key facts

Hotel size

  • This hotel has 234 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking * on site

Offsite

  • Free casino shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Casino
  • Water park access (surcharge)
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7578
  • Conference space size (meters) - 704
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
Languages Spoken
  • Chinese
  • English
  • Hindi

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Christienne Fallsview Spa. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

The Rainbow Room - This restaurant serves breakfast and lunch.

Prime Steakhouse - This steakhouse serves dinner only. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Crowne Plaza Niagara Falls Fallsview’s small print

Also known as

  • Crowne Plaza Hotel Niagara Falls Fallsview
  • Crowne Plaza Niagara Falls Fallsview
  • Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
  • Niagara Falls Crowne Plaza
  • Crowne Plaza Niagara Falls Fallsview Hotel
  • Crowne Plaza Niagara Falls Fallsview Hotel
  • Crowne Plaza Niagara Falls Fallsview Niagara Falls
  • Crowne Plaza Niagara Falls Fallsview Hotel Niagara Falls

Policies

  • Pool access available from 9 AM to 9 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    Deposit: CAD 150 per night

    Optional extras

    The water park is accessible for CAD 34.95 per person, per day

    Self parking costs CAD 35 per night with in/out privileges

    Rollaway beds are available for CAD 20.0 per night

    Continental breakfast is offered for an extra charge of CAD 24.95 for adults and CAD 12.50 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Crowne Plaza Niagara Falls Fallsview

    • Does Crowne Plaza Niagara Falls Fallsview offer free cancellation for a full refund?
      Yes, Crowne Plaza Niagara Falls Fallsview does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Niagara Falls Fallsview?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Crowne Plaza Niagara Falls Fallsview?
      Yes. Self parking costs CAD 35 per night.
    • Is there a pool at Crowne Plaza Niagara Falls Fallsview?
      Yes, there's an indoor pool and a children's pool. Guests have pool access from 9 AM to 9 PM.
    • Are pets allowed at Crowne Plaza Niagara Falls Fallsview?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Crowne Plaza Niagara Falls Fallsview?
      You can check in starting at 4 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
    • Are there restaurants at or near Crowne Plaza Niagara Falls Fallsview?
      Yes, there are 2 onsite restaurants. Nearby restaurants include Taki (6-min walk), Mama Mia's (6-min walk), and The WORKS Gourmet Burger Bistro (6-min walk).
    • Is there an onsite casino at Crowne Plaza Niagara Falls Fallsview?
      Yes, the 95000 square-foot casino features 1700 slot machines and 40 gaming tables.
    • What is there to do near Crowne Plaza Niagara Falls Fallsview?
      Recommended spots to visit include Oakes Garden Theatre (2-min walk) and Casino Niagara (2-min walk), along with Fallsview Indoor Waterpark (7-min walk) and Queen Victoria Park (12-min walk).

    Recent reviews

    Good 6.8 From 1,561 reviews

    Exceptional 10.0
    It was good
    Lisbet, ca2 night family trip
    Exceptional 10.0
    Great hotel to spend 4 days.
    We had a great time, my wife and I. Very polite people work here, clean and comfortable hotel.
    Joyce Tegha, ca5 night trip
    Fair 4.0
    Moldy smell .. carpet are old
    ca2 night family trip
    Good 6.0
    To pricey for mediocre issues.
    Power went out when we tried to use our jacuzzi. Heating is central you cannot control it in your room, so the room was cold during october. We were provided a small portable heater which didn't work, so we were given a new one, it took a while to get the room to be considerably warm. The carpet smells old & dusty. Fridge is extremely mini can't fit medium sized food takeout container in it, just drinks. No microwave in room, there is a shared one near the ice machine not great for covid. There is a clean & sanitized card in the room, however i always bring my own lysol wipes and still found dirt on the tv dresser, 1 side table & headboard, some yellow food paritcle on 1 pillow. Parking was $42 which i recieved an email of the charge as i checked out was not told during check it. Overall room had a nice layout, had a nice view and they gave us a late check out. Crowne is to expensive to have these mediocre issues. I expected better.
    ca1 night trip
    Very good 8.0
    Pricy, but nice view for one night
    Great location and view of the falls from the balcony suites on the 11th floor. Thanks to Covid I got a 'decent' price, though still quite steep at over $200, but considering what the room would go for in normal times it was a nice splurge. However, the walls are very thin and you can hear everything in the next room. The balconies provide zero privacy whatsoever and the people on the balcony can see right into your room if you don't have the curtains drawn, so laying in bed and watching the falls is not an option.
    ca1 night trip
    Good 6.0
    a
    The hotel was okay. Seemed nice in the photos, when we got to the room it looked a lot smal
    ca1 night trip
    Very good 8.0
    MEH
    Got locked ouy of our room and needed staff with power tools to get back in. We sat out side out room wet from swimming for an hour while they struggled to opem the door. They did upgrade our room but we got the new room and the fridge was filthy with a very old cheese cake in it. They comped our parking
    Erica, ca1 night family trip
    Poor 2.0
    terrible. Won’t come back !Expensive for nothing!
    Crowne plaza failed to meet standards!! Room not cleaned at all. The window view on falls are horrible due to the window not cleaned so it is kind of blurry. When the next room opens water you hear it cause very loud. The bathroom is small and there is mold everywhere. Room very small not convenient to walk inside. Noisy all night! Could barely sleep! The bed make squeaking noise. Helllo the springs! The toilet .... looks patch everywhere. I think I will stop here for the review.
    Assad, ca1 night family trip
    Poor 2.0
    rooms are outdated
    Rooms are extremely outdated I will prob never stay here again .. the views that we were promised of the falls was pathetic we barely saw the falls . The room was def not worth what i paid . I paid 30$ less for a hotel in dt toronto where it is also expensive and complete 360 . Crowne needs to do some updating i was disappointed
    Francesco, ca1 night trip
    Very good 8.0
    eekenf get away
    The room could have used a good vacuum under the night stand and the dresser. The balcony could be cleaned. It was a awesome view and I would recommend it for under 200 a night but not a cent more.
    Quinton, ca2 night trip

    Crowne Plaza Niagara Falls Fallsview

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