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All properties in Acapulco, Guerrero, Mexico
1 room, 2 adults

Park Royal Beach Acapulco

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club
  • Children's club (free)
  • Children's pool
Av. Costera Guitarrón, No. 110, Fracc. Playa Guitarrón, Acapulco, GRO, 39880, Mexico

All-inclusive beach property with pool bar, near Botanical Gardens of Acapulco
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • I would not stay here ever again, there are so many more places to stay, try somewhere…Nov 24, 2020
  • They advertise check in is 3pm, but never have I not been allowed to check in a minute…Mar 14, 2020

Park Royal Beach Acapulco

More Info: 6823 2342

from S$151
  • Deluxe Room, Partial Ocean View
  • Deluxe Room (Nature View)
  • Deluxe Room, Ocean View
  • Deluxe Room, Pool View
  • Economy Double Room

What’s around Park Royal Beach Acapulco

Landmarks

  • In Playa Guitarrón
  • Botanical Gardens of Acapulco - 30 min walk
  • El Rollo Acapulco - 2.5 mi / 4 km
  • Acapulco Convention Center - 2.9 mi / 4.7 km
  • Acapulco Golf Club - 3 mi / 4.9 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 28 min drive

At a glance

Key facts

Size

  • 218 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club (ages 5 - 11)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (USD 6 per day)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 3 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
Things to do
  • Fitness classes on site
  • Snorkeling on site
  • Volleyball on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 13
  • Year Built - 1984
  • Elevator
  • Designated smoking areas (fines apply)
  • Garden
Accessibility
  • Accessible bathroom
  • Wheelchairs available on site
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 27-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included

Activities and facilities/equipment
Land activities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Dancing
  • Yoga

Kids' club
  • Supervised activities for children between 5 and 11 years old

Entertainment
  • Onsite entertainment and activities

Not included
  • Motorized water sports
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Dining

Bahia - This theme restaurant serves breakfast and dinner.

El Pescador - This restaurant specializes in seafood and serves lunch only.

La Trattoria - This restaurant serves dinner only.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Fitness classes on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby

Park Royal Beach Acapulco ’s small print

Also known as

  • Acapulco Park Royal
  • Park Royal All Inclusive Family Beach
  • Park Royal Acapulco Inclusive
  • Park Royal Acapulco All Inclusive
  • Park Royal Acapulco - All Inclusive Acapulco
  • Park Royal Acapulco All Inclusive Family Beach Resort
  • Park Royal Acapulco - All Inclusive All-inclusive property
  • Park Royal Acapulco Inclusive
  • Park Royal Acapulco
  • Park Royal Acapulco All Inclusive
  • Park Royal Beach Acapulco Acapulco
  • Park Royal Beach Acapulco All-inclusive property
  • Park Royal Beach Acapulco All-inclusive property Acapulco
  • Park Royal Acapulco All Inclusive
  • Park Royal Acapulco Hotel Acapulco
  • Park Royal Hotel Acapulco
  • Park Royal Resort Acapulco
  • Park Royal All Inclusive Family Beach Resort
  • Park Royal Acapulco Family Beach
  • Park Royal Acapulco All Inclusive Family Beach

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 6 per day

Safes in guestrooms can be used for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Park Royal Beach Acapulco

  • Does Park Royal Beach Acapulco offer free cancellation for a full refund?
    Yes, Park Royal Beach Acapulco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Park Royal Beach Acapulco ?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Park Royal Beach Acapulco ?
    Yes. Self parking costs USD 6 per day.
  • Is there a pool at Park Royal Beach Acapulco ?
    Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Are pets allowed at Park Royal Beach Acapulco ?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Park Royal Beach Acapulco ?
    You can check in from 3 PM - 3 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
  • Are there restaurants at or near Park Royal Beach Acapulco ?
    Yes, there are 3 onsite restaurants, featuring seafood. Nearby restaurants include 100% Natural (2.4 mi), El Pesca'O (2.4 mi), and Suntory (2.4 mi).
  • What is there to do at Park Royal Beach Acapulco and nearby?
    Have fun during the warmer months with activities such as snorkeling. Additional recreation onsite includes aerobics and volleyball. Enjoy a swim in one of the 2 outdoor swimming pools or use the property's other amenities, which include 3 bars and a sauna. Park Royal Beach Acapulco also has a steam room and a garden.

Recent reviews

Good 6.6 From 134 reviews

Exceptional 10.0
Million dollar view, safe swimming in the bay. Food plain, but excellent. Many steps, difficult to negotiate for handicap.
us7 night romance trip
Fair 4.0
It was too many kids the main pool was very small the beach was tiny does not look like the pictures. The food was not great at all got very sick eating the last night there at the Mexican restaurant. The lobby was very small and no activities at the resort.lunch buffet was very disappointing!
Soni, ca3 night romance trip
Fair 4.0
Not What We Expected
Korynna, us3 night trip
Exceptional 10.0
Todo excelente ...........,!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!..........
us2 night family trip
Exceptional 10.0
The property is private and clean, Different places to eat inside the hotel.
Alfredo, us3 night family trip
Good 6.0
Very boring at night nothing to do in the hotel flooring at the pool also need a little bit more people to Cause some enthusiasm get contest motivated play some games
us4 night romance trip
Very good 8.0
The kindness of the staff is the outstanding memory from my visit to Park Royal Beach Acapulco. From the moment I arrived, I was greeted by friendly bell staff, gracious food and beverage employees, and a helpful concierge. My time at the resort was during rainy season and the property was relatively empty. The staff used this less busy time to dote upon me and ensure that I was well cared for. This can be especially said for the food and beverage team. I was rarely without a drink in hand and, when dining, Julio and his team went above and beyond in service. I also appreciate the staff's patience as I stumbled through my days using less-than-perfect Spanish. Another great positive of this property was the private beach, albeit small. The property itself is not a "luxury" property, per se. The buildings are several decades old and, while maintained, I would not say maintained very well. During rain storms the lobby was filled with towels and buckets to catch water from the leaking roof. The funicular frequently had issues where it wasn't working. The bathtub drained slowly and the AC was sporadic. Things along these lines. But we took it in stride and none of this was a great negative impact on our experience. And, to be honest, at the low price I paid for this trip I'm not sure that I could have expected more. It would be like paying for a Quality Inn and expecting the Montage. Overall, I'd recommend the Park Royal. It also seems great for a family with children.
us8 night trip with friends
Poor 2.0
The worst experience ever had And I will never recommend it for nobody
us2 night trip with friends
Fair 4.0
Smell bad and really so bad condition. Food is terrible. Book on ur risk
ELDOR, us3 night trip with friends
Good 6.0
The hotel is nice. Had trouble with the AC, they took a long time to change us room. We didn’t even get an apology from the manager. Very confusing to find the hotel, it’s a little far from the center of Acapulco! Was not a big fan of the beach from the hotel.
us2 night family trip

Park Royal Beach Acapulco