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Hotel St Moritz, Queenstown - MGallery

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Outdoor spa tub
Pool
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of Hotel St Moritz, Queenstown - MGallery

UNESCO Sustainable Travel Pledge

Hotel St Moritz, Queenstown - MGallery

5.0 star property
Luxury hotel in Queenstown City Centre with restaurant and bar/lounge

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Refrigerator
  • Connecting rooms available
Map
10-18 Brunswick Street, Queenstown, 9348
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 spa tubs
  • Breakfast available
  • Ski storage
  • Fitness center
  • Sauna
  • Self parking
  • 24-hour room service
  • Babysitting
  • 24-hour business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Queenstown City Centre
  • The Remarkables Ski Area - 32 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 10 min drive
Map

About this property

Hotel St Moritz, Queenstown - MGallery

Located in the entertainment district, Hotel St Moritz, Queenstown - MGallery is a great choice for a stay in Queenstown. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include 2 spa tubs, a sauna, and a garden. Fellow travelers love the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Romanian, Slovak, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 142 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (NZD 35 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private picnics
  • 24-hour room service

Traveling with children

  • Children stay free
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Safari nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • Computer station
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fireplace in lobby
  • Fitness center
  • 2 spa tubs
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Japanese
  • Portuguese
  • Romanian
  • Slovak
  • Spanish

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lombardi Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: NZD 100.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of NZD 39.50 per person (approximately)
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for NZD 80.0 per day

Parking

  • Covered self parking costs NZD 35 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the fitness facility or spa tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Frequently asked questions

Does Hotel St Moritz, Queenstown - MGallery offer free cancellation for a full refund?
Yes, Hotel St Moritz, Queenstown - MGallery does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel St Moritz, Queenstown - MGallery?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel St Moritz, Queenstown - MGallery?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel St Moritz, Queenstown - MGallery?
Yes. Self parking costs NZD 35 per night.
What are the check-in and check-out times at Hotel St Moritz, Queenstown - MGallery?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Hotel St Moritz, Queenstown - MGallery?
No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (4-min walk) and Skycity Queenstown Casino (7-min walk) are both nearby.
What is there to do at Hotel St Moritz, Queenstown - MGallery and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes safari tours, ecotours, and segway rentals. Soothe your senses in one of the 2 spa tubs or make use of other amenities, which include a sauna and a fitness center. Hotel St Moritz, Queenstown - MGallery also has a garden.
Are there restaurants at or near Hotel St Moritz, Queenstown - MGallery?
Yes, there's an onsite restaurant, Lombardi Restaurant. Nearby restaurants include Farelli's Trattoria (4-min walk), Public Kitchen & Bar (4-min walk), and Finz Seafood and Grill (4-min walk).
What's the area around Hotel St Moritz, Queenstown - MGallery like?
Hotel St Moritz, Queenstown - MGallery is in Queenstown City Centre, a short 10-minute drive from Queenstown Intl. Airport (ZQN) and 4 minutes' walk from Steamer Wharf. Travelers say the area is walkable and ideal for skiing.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

9.2/10

Eco-friendliness
Write a review

8/10 Very good

David, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent 5 night stay, housekeeping a little slack but will definitely return. Restaurant amazing food and music.
Rob, 5-night romance trip
Verified Wotif guest review

10/10 Exceptional

Loved the foyer as you walk in and the presentation.
Shone, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel. Spotlessly clean, the staff were warm and welcoming and couldnt do enough for you. The breakfast was to die for. My only criticism is $35 a night for parking which is expensive compared to other hotels we have stayed at, but it wont stop us staying there again next time.
Jo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Paula, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Vaughan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It’s a great location, the room was well appointed and just as shown in the photos. The view from our room was amazing! We had a great stay - staff were welcoming and helpful and the breakfasts were amazing!
Kath, 3-night romance trip
Verified Expedia guest review

8/10 Very good

It was a wonderful stay with a stunning view. The staff at the restaurant were awesome.
Natasha, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Lok, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location. Great views. Good breakfast and great service. Highly recommended.
Arvind, 4-night trip
Verified Hotels.com guest review