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Gran Hotel Luna de Granada

Photo gallery for Gran Hotel Luna de Granada

Front of property
Indoor pool, seasonal outdoor pool
Front of property – evening/night
Triple Room | Minibar, in-room safe, desk, soundproofing
Meeting facility

Overview of Gran Hotel Luna de Granada

Gran Hotel Luna de Granada

4.0 star property
4-star hotel with spa, near Alhambra

8.6/10 Fabulous

974 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Plaza Manuel Cano, 2 (Esquina Arabial), Granada, Granada, 18004

Guests rated this location 7.4/10 - Good

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Ski storage
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Garden

Room options

About this area

What's nearby

  • In Distrito Ronda
  • Alhambra - 33 min walk
  • Granada Cathedral - 7 min drive
  • Plaza Nueva - 11 min drive

Getting around

  • Granada (GRX-Federico Garcia Lorca) - 20 min drive
  • Granada Station - 14 min walk
  • Granada (YJG-Granada Train Station) - 15 min walk
  • Iznalloz Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • La Verea - 7 min walk
  • Biggie's - 7 min walk
  • El Vinillo - 7 min walk
  • Los Alpes - 2 min walk
  • Pub karaoke Groucho - 5 min walk
Map

About this property

Gran Hotel Luna de Granada

A great choice for a stay in Granada, Gran Hotel Luna de Granada features a free kids' club and offers an airport shuttle (available 24 hours) for EUR 70 per vehicle. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body scrubs or manicures and pedicures. Other features of this upmarket hotel include an indoor pool, a poolside bar and a fitness centre. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 366 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 17
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Babysitting*
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 44 lb per pet)*
  • Service animals welcome
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (EUR 17.95 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Toys

What to do

  • Skiing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Ski storage

Facilities

  • 3 buildings/towers
  • Built in 1995
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Plasma television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

GRAN HOTEL LUNA SPA has massage/treatment rooms. Services include body scrubs and manicures and pedicures. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 5 for children
  • Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (roundtrip. Maximum occupancy 4)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children costs EUR 70

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Parking

  • Covered self-parking costs EUR 17.95 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Guests under 13 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).</p><p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p><p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>
This hotel will place an authorization for the total amount of the reservation at any time for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Granada Gran Luna Hotel
Hotel Granada Gran Luna
Sercotel Gran Hotel Luna Granada
Sercotel Gran Luna Granada
Sercotel Granada Gran Luna
Sercotel Hotel Luna
Sercotel Luna

Frequently asked questions

Does Gran Hotel Luna de Granada offer free cancellation for a full refund?
Yes, Gran Hotel Luna de Granada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Gran Hotel Luna de Granada?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Gran Hotel Luna de Granada?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Gran Hotel Luna de Granada?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 44 lb per pet. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Gran Hotel Luna de Granada?
Yes. Self-parking costs EUR 17.95 per night. Electric car charging is available.
Is an airport shuttle service offered by Gran Hotel Luna de Granada?
Yes, an airport shuttle is available. The charge is EUR 70 per vehicle roundtrip.
What are the check-in and check-out times at Gran Hotel Luna de Granada?
You can check in from 2:00 PM - anytime. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
What is there to do at Gran Hotel Luna de Granada and nearby?
Have fun with nearby winter activities such as skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Gran Hotel Luna de Granada also has a seasonal outdoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Gran Hotel Luna de Granada?
Yes, there's an on-site restaurant.
What's the area around Gran Hotel Luna de Granada like?
Gran Hotel Luna de Granada is a short 15-minute walk from San Jeronimo Monastery and 16 minutes' walk from Calle Gran Via de Colon. Travellers say that this hotel is in a good location.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Chiho, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, delicious food, staff friendly, location
gerardo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean room and friendly staff
The room is very clean and is of good size compared to other similar star hotels. The staff is friendly.
2-night family trip
Verified Hotels.com guest review

2/10 Poor

I did not enjoy my stay with my family. At check in, staff did give any information about where anything was, what was open or closed in the hotel. We went looking for outside pool and was told it was closed because summer was over. We then found inside pool and after 30 minutes of swimming was told that swim caps are mandatory in the pool and the hotel could sell us some. The hallways are dark, the sofa bed was really uncomfortable and their gaps in the bathroom doors for the rest of your guests to see in. I found the check in person standoffish. I wouldn’t go back to this hotel.
Laury, 1-night family trip
Verified Expedia guest review

8/10 Very good

Ana M, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Bryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, excellent service and convenient amenities, I really recommend this hotel for families!!
Cesar Alexander, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Room was very comfortable and clean, making our trip very restful between hikes around Granada. The outdoor pool was great after a hot day of exploring.
Ricky, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The accesible room was great! We are a family of 4, my 13 years old daughter has special needs and uses a wheelchair the room was huge and had two bathrooms. Excellent!
Arturo, 2-night family trip
Verified Orbitz guest review