8/10 Very good
31 August 2023
Anne-Laure
Anne-Laure, 6-night trip
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MAMAKA by Ovolo
4-star hotel with spa, near Kuta Beach
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MAMAKA by Ovolo
Photo gallery for MAMAKA by Ovolo
Overview of MAMAKA by Ovolo
9.4
Exceptional
Property highlights
- Pool
- Airport transfer
- Pet-friendly
- Spa
- Free WiFi
- Air conditioning
Jl. Pantai Kuta No.32, Legian, Kuta, Kuta, Bali, 80361
Main amenities
- Daily housekeeping
- Near the beach
- 2 restaurants and bar/lounge
- Full-service spa
- Outdoor pool
- Rooftop terrace
- Breakfast available
- 24-hour fitness centre
- 24-hour room service
- Coffee shop/cafe
- Massage/treatment rooms
- Meeting rooms
For families
- Children stay free
- Free cots/infant beds
- Garden
- Daily housekeeping
- Laundry facilities
- Blackout curtains
Room options
View all photos for Swagger
Swagger
View all photos for Top Gun - 2 Bedroom
Top Gun - 2 Bedroom
View all photos for Kokomo Twin
Kokomo Twin
View all photos for Kokomo Queen
Kokomo Queen
View all photos for Summer Garden Terrace Queen (Pet Friendly)
Summer Garden Terrace Queen (Pet Friendly)
View all photos for Summer Garden Terrace Twin (Pet Friendly)
Summer Garden Terrace Twin (Pet Friendly)
View all photos for Bali High Queen
Bali High Queen
View all photos for Bali High Twin
Bali High Twin
About this area
What's nearby
- In Downtown Kuta
- Kuta Beach - 3 min walk
- Waterbom Bali - 10 min walk
- Legian Beach - 22 min walk
- Double Six Beach - 40 min walk
- Poppies Lane II - 2 min drive
- Beachwalk Shopping Center - 5 min drive
- Bali Bombing Memorial - 3 min drive
- Seminyak Beach - 21 min drive
- Eat Street - 7 min drive
- Seminyak Square - 8 min drive
Getting around
Restaurants
- McDonald's - 2 min walk
- Jamie's Italian by Jamie Oliver Kuta Beach - 2 min walk
- Yoshinoya - 4 min walk
- KFC - 1 min walk
- Dulang Kafe & Bakery - 2 min walk
About this property
MAMAKA by Ovolo
Languages
English, Indonesian
Sustainability
Sustainability practices
100% renewable energy
Energy-saving switches
Housekeeping on request
Change of bedsheets on request
Change of towels on request
This information is provided by our partners.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of CHSE Certified (Indonesia)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
At a glance
Hotel size
- 191 rooms
Arriving/Leaving
- Check-in time from 2:00 PM until anytime
- Early check-in subject to availability
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
- Pets allowed (dogs only)*
- Service animals welcome
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free covered on-site self-parking
- Wheelchair-accessible parking on site
Transfers
- Airport shuttle on request (available 24 hours a day)*
- Cruise terminal shuttle*
- Ferry terminal shuttle*
- Bus station shuttle*
Off-site
- Shopping centre shuttle*
- Theme park shuttle*
Other information
- Smoke-free property
Property amenities
Food and drink
- Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
- 2 restaurants
- Bar/lounge
- Coffee shop
- Coffee/tea in a common area
- Private dining
- 24-hour room service
- Snack bar/deli
- Water dispenser
Travelling with children
- Children stay for free (see details)
- Children's menu
What to do
- Fitness classes
- Yoga classes
- Surfing/body boarding
- Surfing lessons
- Beach nearby
Working away
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Bike hire
- Free pool cabanas
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- Safe-deposit box at front desk
- Rooftop terrace
- Rooftop garden
- Garden
- 24-hour fitness centre
- An outdoor pool
- Designer shops on-site
- Bike parking
- Full-service spa
- Massage/treatment rooms
- At least 80% of food locally sourced
- At least 80% organic food
- Vegan dining options
- Vegetarian dining options
- Humane treatment of captive wild animals
- Locally owned and organised tours and activities
- Local artist showcase
- At least 10% of profits reinvested in community and sustainability
- Local culture and ecosystem education
- 100% renewable energy
- At least 80% of lighting from LEDs
- Comprehensive food waste policy
- No plastic soft drinks bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Water dispenser
- Reusable cups only
- Reusable tableware only
Accessibility
- Lift
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in stairwells
Room amenities
Home comfort
- Air conditioning
- Dressing gowns and slippers
- Iron/ironing board (on request)
Sleep well
- Blackout curtains
- Turndown service
- Free cot/infant bed
- Bed sheets provided
What to enjoy
- In-room massage
Freshen up
- Eco-friendly toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Laptop-friendly workspace
- Free WiFi
Food and drink
- Champagne service
- Free bottled water
- Reusable coffee/tea filters
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Recycling
- Water-efficient showers only
- Water-efficient toilets only
- Mobile key entry
Special features
Spa
Kupu-Kupu Blow Bar, Salon & SPA has 1 treatment room. Services include hot stone massages, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
Street 32 – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered. Open 24 hours.
Kuta Social Club – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Fees & policies
Refundable deposits
- Deposit: IDR 500000 per accommodation, per day
Optional extras
- Cooked-to-order breakfast is offered for an extra charge of approximately IDR 100000 for adults and IDR 50000 for children
- Airport shuttle service is offered for an extra charge of IDR 315000 per vehicle (one-way. Maximum occupancy 4)
- Cruise ship terminal shuttle, ferry terminal shuttle and bus station shuttle services are offered for an extra charge
- Shopping centre shuttle and theme park shuttle services are offered for an extra charge
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Children & extra beds
- Rollaway beds are available for IDR 500000 per night
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of IDR 100000 per pet, per night
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.
Enhanced food service safety measures are in place.
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
This property affirms that it follows the cleaning and disinfection practices of CHSE Certified (Indonesia) guidelines.
Policies
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Also known as
MAMAKA by Ovolo Kuta
MAMAKA by Ovolo Hotel
Mamaka by Ovolo Hotels
MAMAKA by Ovolo Hotel Kuta
Frequently asked questions
Reviews
9.4
Exceptional
9.4/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
21 August 2023
Verified traveller
2-night family trip
Verified Hotels.com guest review