Marks Tey Hotel, Sure Hotel Collection by Best Western

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Indoor pool
Indoor pool
Indoor pool
Desk, laptop workspace, iron/ironing board, free WiFi

Overview of Marks Tey Hotel, Sure Hotel Collection by Best Western

Marks Tey Hotel, Sure Hotel Collection by Best Western

4.0 star property
4-star hotel in Colchester with indoor pool and restaurant

7.6/10 Good

790 verified Hotels.com guest reviews

Guests rated location

  • Easy Parking50 positive mentions
  • Convenient48 positive mentions
  • Quiet35 positive mentions
  • Safe25 positive mentions
  • Dining options17 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Bathtub
Map
London Road, Marks Tey, Colchester, England, CO6 1DU
Main amenities
  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Colchester Zoo - 9 min drive
  • Layer Marney Tower - 13 min drive
  • Marks Hall Gardens and Arboretum - 11 min drive
  • Colchester Golf Club - 14 min drive
  • Colchester Castle Park - 9 min drive
  • Colchester Town Hall - 14 min drive
  • University of Essex - 18 min drive
  • Great Notley Country Park - 20 min drive
  • Flatford Mill - 30 min drive
  • Chelmsford City Racecourse - 28 min drive
  • Hedingham Castle - 32 min drive

Getting around

  • Stansted Airport (STN) - 35 min drive
  • London (SEN-Southend) - 46 min drive
  • Marks Tey Station - 7 min walk
  • Colchester Kelvedon Station - 7 min drive
  • Chappel and Wakes Colne Station - 10 min drive

About this property

Marks Tey Hotel, Sure Hotel Collection by Best Western

When you stay at Marks Tey Hotel, Sure Hotel Collection by Best Western, you'll be within a 10-minute drive of Colchester Zoo. Guests can take a dip in the indoor pool or grab a bite to eat at Brasserie Restaurant, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge, a health club, and a fitness center. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of We're Good To Go (UK)
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Children's menu

What to do

  • Fitness classes
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Russian

Room amenities

Be entertained

  • LCD television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (once per stay)
  • Connecting/adjoining rooms available

Special features

Dining

Brasserie Restaurant - This brasserie serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: GBP 30.00 per stay

Optional extras

  • English breakfast is offered for an extra charge of GBP 14.50 per person (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 30 per pet, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 6:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and We Care Clean (Best Western).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Best Western Hotel Marks Tey
Best Western Marks
Best Western Marks Tey
Best Western Marks Tey Colchester
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Hotel Marks Tey
Marks Tey
Marks Tey Best Western
Marks Tey Best Western Hotel
Best Western Colchester
Colchester Best Western
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Marks Tey Hotel Sure Hotel Collection Best Western
Marks Tey Sure Collection Best Western Colchester
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Hotel Marks Tey Hotel, Sure Hotel Collection by Best Western
Marks Tey Hotel, Sure Hotel Collection by Best Western Hotel
Best Western Marks Tey Hotel
Marks Tey Sure Collection Best

Frequently asked questions

Overall score and ratings

7.6

Good

8.1/10

Cleanliness

8.0/10

Staff & service

7.1/10

Amenities

7.2/10

Property conditions & facilities

6.9/10

Eco-friendliness

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

6/10 Good

chas, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Very hot and noisy
The staff are polite and friendly but don’t actual provide a service. It was a very hot day and when we got to the room the heating was on and the towel rial. Our key did not work which we understand does happen sometimes and we did work out how to turn the heating down. We were going out for the day so on the way out we spoke to reception made them aware of the issue with the towel rail and asked for a fan. We was told someone would sort out the towel rail while we was out and there was a fan in the cupboard. When we arrived back very late and got to the room the towel rail was still on and there was no fan this meant we had to have the window open and you get a constant traffic noise in the room. We stayed Friday night so 7.30 Saturday morning the builders working on an extension to the hotel started work with drills and grinders. This was an pleasant stay for us.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Room was acceptable. Too warm but AC unit was available in room. Opened window but huge traffic noise coming off the A12. Nothing can be done about that as hotel situation. All in all in the stay was good. Breakfast excellent and we had dinner one night which was very good.
Trevor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dog Friendly Staff
My Stay here was very pleasant, Gym, pool, sauna and steam room were all available to use over the bank holiday weekend which was a great surprise to me. Staff at the hotel were very welcoming to us and very pleasant. I stayed here with my Dog and the staff were very pleasant to him, however i was told it is quite a walk to any nearby fields, and i was aloud to walk the dog on the lead around the perimeter of the hotel onto the grass area at the back, however i also found a little lane to walk the dogs, if you carefully cross the main road in front of the hotel, and adjacent to the church you will find a walk way there, this goes along the way to the fields and can have a nice walk way around, there isnt any other lane i could find to take me back on to the main road so you have to walk back to the way you came. Also if your looking to eat local or do a takeaway, there is The Bungalow Diner which is short walk away.
Brian, 3-night trip
Verified Hotels.com guest review

6/10 Good

Dated, impolite staff, cold pool!
We stayed in this hotel 3 years ago, before Covid and it was ok. Connecting room and zoo/dinner deal. Great value for money. But this time was different. The rooms were very dated, no doors on the wardrobe, windows wouldn’t close which wasn’t great for security, carpets were really dirty, no stool for the dressing table and in our children's room, the TV didn’t work at all! The swimming pool was really cold and a swimming lesson was being taught for the hour we went in for so half the pool was closed off. It got too crowded. The dinner was ok, but service was slow. We booked for 6:45 and left at 9:15! The waitress was rude when we told her the glasses on the table were dirty, she got replacements, which were also dirty…lipstick on them! And basically told us off for taking a juice glass for breakfast off a nearby table. The waitress then swapped with another waiting staff member as hopefully she was embarrassed for being rude to us??? The breakfast was better, waiting staff much nicer. The beds were uncomfortable and the room was extremely stuffy. There was a big fan in one room but we had bought little fans ourselves. Overall, the hotel needs a lot of work. It has potential, but needs money spending on it. It also needs to train staff to be more polite with customers. A smile goes a long way!
katie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anne, 1-night trip
Verified Hotels.com guest review