Executive Hotel Vancouver Airport - Richmond

Was there to work for 4 days, not to enjoy the area. Hotel was more than adequate for what I needed, and the amenities were everything I wanted. The place is not brand new, but everything works and is clean. The complaint I heard most was the ballroom was cold during the session, but that was not a big problem, because I put on a coat and dressed warmer. WiFi and TV was fine. The pub Ceili's was fun and I ate there most often. The catered food was more than adequate, fresh and tasty - not too salty. I was pleasantly surprised because I had no knowledge of the place before I booked it. It was specified by the conference host, and they were right to choose it. I felt comfortable at the hotel, everything I needed was provided, and the hard-working staff is professional, friendly and solve problems quickly. I am happy that my conference was held at the Executive Hotel.

I would recommend looking at a different hotel. The pictures are very deceptive, as is the lobby. When you first drive up you may think it’s not terrible, however upon check-in you realize that the hotel you’re actually staying at is back out the lobby doors, down a long hallway and through a maze of buildings that are haphazardly slapped together. The paint is a scuffed and peeling in places, carpet worn almost threadbare and the key card reader in the elevator is held on with fabric tape. The room was very dated, furniture is disrepair with many nicks and scrapes. The washroom was similarly dated with months of mildew buildup ok the tiles. Some of the chrome on the taps was worn down to the brass and the handles seemed to turn and turn without meaningful water pressure. The was was actually quite large, it’s single redeeming quality. And fortunately, the window opens entirely so that when you realize how much you paid for this horrific room you can simply fling yourself out of it down onto the pothole filled parking lot below.

this hotel needs some updating, but it was clean and the staff was friendly. I went to the Irish Pub and the bartenders were really friendly and very prompt when I spilled some of my wine. They came over add some more which really they didn't have to do and they didn't charge extra.

Excellent service upon checkin and checkout. The complimentary upgrade to an upper floor room was fantastic. Appreciated the complimentary shuttle to the airport. Would definitely stay again.

Room service ends at 10 PM. An issue for us since we arrived late