Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Gold Coast, Queensland, Australia
1 room, 2 adults

Mercure Gold Coast Resort

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
64 Palm Meadows Drive, Gold Coast, QLD, 4211, Australia

Suburban hotel with 2 outdoor pools, near Palm Meadows Golf Course
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Great breakfast, very comfortable Oct 24, 2019
  • we had the best time here! the pool at night was lovely, hotel staff were honest & super…Dec 26, 2018

Mercure Gold Coast Resort

More Info: 6823 2342

from S$97
  • Superior Room, 2 Queen Beds, Golf View
  • Superior Room, 2 Queen Beds (spa room)
  • Superior Room, 1 King Bed (Spa)
  • Superior Room, 1 King Bed, Garden View
  • Superior Room, 2 Queen Beds, Garden View
  • Superior Room, 1 King Bed, Golf View
  • Superior Room, 1 King Bed, Pool View
  • Superior Room, 2 Queen Beds, Pool View

What’s around Mercure Gold Coast Resort

Landmarks

  • In Carrara
  • Palm Meadows Golf Course - 3 min walk
  • Metricon Stadium - 3 mi / 4.9 km
  • Surfers Paradise Beach - 5.3 mi / 8.5 km

Getting around

  • Coolangatta Airport (OOL) - 25 min drive
  • Varsity Lakes Station - 11 min drive
  • Helensvale Station - 15 min drive
  • Gold Coast City Coomera Station - 21 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 292 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

  • Train station pick-up*

Parking

  • Free covered onsite self parking

  • Covered onsite valet parking (AUD 5.50 per stay)

  • Wheelchair-accessible parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Tennis lessons on site
  • Golf lessons available nearby
  • Golfing nearby
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 10097
  • Conference space size (meters) - 938
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 8
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • German
  • Japanese
  • Korean
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • In-room massage available
  • Balcony or patio
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily.

Dining

The Green - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

The Green Bar - Overlooking the golf course, this bar serves brunch, lunch, and light fare. Open daily.

The Cart - Onsite coffee shop. Open daily.

Recreation

On Site

  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis lessons on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby

Mercure Gold Coast Resort’s small print

Also known as

  • Gold Coast Mercure
  • Mercure Gold Coast Resort Carrara
  • Mercure Gold Coast Resort Hotel Carrara
  • Gold Coast Mercure Resort
  • Mercure Gold Coast
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast Resort
  • Mercure Gold Coast Resort Carrara
  • Mercure Resort Gold Coast
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast Resort Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered valet parking costs AUD 5.50 per stay

Rollaway beds are available for AUD 45.0 per night

Breakfast costs between AUD 8.50 and AUD 32.50 for adults, and AUD 8.50 and AUD 8.50 for children (approximately)

Airport shuttle service is offered for an extra charge of AUD 100 per vehicle (roundtrip)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Gold Coast Resort

  • Does Mercure Gold Coast Resort offer free cancellation for a full refund?
    Yes, Mercure Gold Coast Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mercure Gold Coast Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Gold Coast Resort?
    Yes, there's free self parking.
  • Is there a pool at Mercure Gold Coast Resort?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Mercure Gold Coast Resort?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Mercure Gold Coast Resort?
    You can check in starting at 2 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Mercure Gold Coast Resort?
    Yes, The Green offers alfresco dining and golf course views. Nearby restaurants include Cocotte Dining (2.7 mi), Mike's Kitchen (2.7 mi), and Krish Indian Cuisine (2.8 mi).
  • Is airport shuttle service offered by Mercure Gold Coast Resort?
    Yes, an airport shuttle is available. The charge is AUD 100 per vehicle roundtrip.
  • Is there an onsite casino at Mercure Gold Coast Resort?
    No, this hotel doesn't have a casino, but The Star Gold Coast (10-min drive) is nearby.
  • What is there to do near Mercure Gold Coast Resort?
    Recommended spots to visit include Palm Meadows Golf Course (3-min walk), Metricon Stadium (3 mi), and Surfers Paradise Beach (5.3 mi).

Recent reviews

Fabulous 8.8 From 884 reviews

Good 6.0
Not up to standard
I found the property a bit old and tired, certainly not 4.5 star. Check-in left me confused as to how to access the pool. The spa was not full and the outlets very weak, not even enough to make a ripple. It is not a big contained hotel but a conglomerate of smaller buildings dotted over the property. There didn't appear to be a covered entry to the main building from the underground carpark. The bed was very comfortable and the room clean, just outdated.
Joanne, au1 night family trip
Exceptional 10.0
The beds are like sleeping on a cloud. Seriously such an amazing place to stay. Beautiful pool area.
Carlee, au1 night trip
Very good 8.0
Nice hotel
Great hotel with nice rooms. Was convenient location for our event but I was impressed with the facilities
Claire, au1 night trip
Exceptional 10.0
Resort near home to escape
Always outstanding cleanliness.
au1 night trip
Very good 8.0
Everything was clean and comfortable. Delightful place to stay.
Nicole, au1 night family trip
Exceptional 10.0
Convenient. Homely. Great staff. Lots of amenities.
Rhonda, au1 night family trip
Good 6.0
Lovely room, large with a spa bath. That was about it, very disapointed with the TV. It was quite small and blurry. No Netflix etc only TV channels. If we wanted to watch a movie, they cost $15:95 each. No toaster or microwave.
Heather, au1 night family trip
Fair 4.0
Well I usually enjoy my stay at Mercure Gold Coast but not this time. As a frequent guest, and a member of Accor Hotels, I was dumbfounded to be denied buffet breakfast by the female desk manager. Apparently she thought the booking for was for one, but it was booked via an agency for two. I couldn’t reason with her. I showed her my itinerary stating 2 guests, but she wasn’t satisfied So myself and my guest went without breakfast for the entire stay even though it was paid for. Unfortunately the room was plagued with moths. On a positive note, we were moved to a more suitable room
au2 night romance trip
Exceptional 10.0
Delightful
Always delightful stay with excellent staff service.
au1 night business trip
Very good 8.0
The garden outlook was lovely, and the staff were so nice, with welcoming smiles and an eagerness to assist with anything I needed. Loved how the hot water was so instant! Only 2 little suggestions ... I’m a big tea drinker, and had to ask for more milk every day, and the only spot to have a smoke was on the driveway in full sun with nowhere to sit down except the gutter. Perhaps a small area could be designated with shade and seating? Regardless, I’d be happy to stay again!
au3 night family trip

Mercure Gold Coast Resort