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XO Hotel Bacalar

Photo gallery for XO Hotel Bacalar

Front of property
Outdoor pool
Habitación Confort | Individually decorated, laptop workspace, bed sheets
Terrace Room Lagoon view | Individually decorated, laptop workspace, bed sheets
Room service – dining

Overview of XO Hotel Bacalar

XO Hotel Bacalar

2.5 star property
Lakefront hotel with outdoor pool, near Lake Bacalar

6.0/10 Good

43 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
The price is S$116
Price available on 08/12/2022
Map
Tinto MZ 243 Lote 6, Bacalar, QROO, 77930

Room options

About this area

What's nearby

  • On the waterfront

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40 min drive
  • Corozal (CZH) - 57 min drive
  • Airport shuttle (surcharge)

Restaurants

  • El Pejelagarto - 18 min walk
  • La pina - 3 min drive
  • Cocina Orizaba - 3 min drive
  • Bote de Leche - 3 min drive
  • Ixchel - 3 min drive

About this property

XO Hotel Bacalar

A great choice for a stay in Bacalar, XO Hotel Bacalar features an airport shuttle. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other features include free bike rentals, a terrace and a garden.

All-inclusive

All-inclusive room rates at XO Hotel Bacalar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

All à la carte meals, snacks and beverages included
Room service during certain hours

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets stay for free (dogs only)

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Free 24-hours off-site parking within 7 ft
  • Street parking available

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant

What to do

  • Kayaking
  • Boat tours
  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free bike hire

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Deck or patio
  • Individually decorated

Freshen up

  • Shower only

Stay connected

  • Laptop-friendly workspace

More

  • Daily housekeeping
  • Access via exterior corridors
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

All-inclusive

All-inclusive room rates at XO Hotel Bacalar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

All à la carte meals, snacks and beverages included
Room service during certain hours

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.40 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have lifts.

This property only accepts cash.

Also known as

XO Hotel Bacalar Hotel
Cabañas Marias Bacalar
XO Hotel Bacalar Bacalar
XO Hotel Bacalar Hotel Bacalar

Frequently asked questions

Does XO Hotel Bacalar offer free cancellation for a full refund?
Yes, XO Hotel Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at XO Hotel Bacalar?
As of 5 December 2022, prices found for a 1-night stay for 2 adults at XO Hotel Bacalar on 8 December 2022 start from S$116, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at XO Hotel Bacalar?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at XO Hotel Bacalar?
Yes, there's an outdoor pool.
Are pets allowed at XO Hotel Bacalar?
Yes, dogs stay free.
Is parking offered on site at XO Hotel Bacalar?
Yes, there's free self parking.
Is an airport shuttle service offered by XO Hotel Bacalar?
Yes, an airport shuttle is available.
What are the check-in and check-out times at XO Hotel Bacalar?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at XO Hotel Bacalar and nearby?
Have fun with on-site activities such as kayaking, cycling and boat tours. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near XO Hotel Bacalar?
Yes, there's an on-site restaurant. Nearby restaurants include Banana Go (2 mi), Kai Pez (2 mi) and Nixtamal (2.5 mi).
Does XO Hotel Bacalar have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around XO Hotel Bacalar like?
XO Hotel Bacalar is located on the waterfront, a short 1-minute walk from Lake Bacalar.

Overall score and ratings

6.0

Good

6.8/10

Cleanliness

7.7/10

Staff & service

5.9/10

Amenities

5.7/10

Property conditions & facilities

7.2/10

Eco-friendliness

10/10 Exceptional

Excellent food and employees where very nice.
magdalena, 1-night family trip
Verified Expedia guest review

2/10 Poor

Luz Maria, 2-night trip
Verified Hotels.com guest review

8/10 Very good

oliver, 2-night trip
Verified Hotels.com guest review

6/10 Good

The hotel has a beautiful view of the Bacalar Lake, which was amazing. Also, you can swim into the lake, when the tide is slow. The worst part, the hotel doesn't have Wi-Fi service, food service in the restaurant all day and sometimes, doesn't have hot water for take a shower.
Sonia Peña, 5-night family trip
Verified Expedia guest review

6/10 Good

GERARDO B, 3-night trip
Verified Expedia guest review

4/10 Fair

Israel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniela, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The hotel denied our reservation made through expedia. My family and I had to find another hotel. Later we met 2 people that told us that this hotel has done the same to others.
Francisco, 1-night family trip
Verified Expedia guest review

6/10 Good

A lot of construction. The wifi doesn't work and the cable didn't either. The staff was really really nice. The hotel doesn't look like the pictures.
3-night family trip
Verified Expedia guest review

6/10 Good

Great location...but needs more upgrades on theirs rooms..
2-night family trip
Verified Expedia guest review