Best Western Plus Kelowna Hotel & Suites

Photo gallery for Best Western Plus Kelowna Hotel & Suites

Primary image
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Standard Room, 2 Queen Beds, Balcony, Courtyard View | Premium bedding, desk, laptop workspace, blackout drapes

Overview of Best Western Plus Kelowna Hotel & Suites

Best Western Plus Kelowna Hotel & Suites

2.5 star property
Kelowna hotel with spa and indoor pool

8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
2402 Highway 97 N, Kelowna, BC, V1X4J1
Main amenities
  • Housekeeping (on request)
  • Full-service spa
  • Indoor pool and 2 spa tubs
  • Free airport shuttle
  • Fitness center
  • Bar/lounge
  • Massage/treatment rooms
  • Conference center
  • Business center
  • 10 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In Dilworth Mountain Estates
  • UBC-Okanagan - 39 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 10 min drive
  • Penticton, BC (YYF-Penticton Regional) - 66 min drive
  • Free airport shuttle

About this property

Best Western Plus Kelowna Hotel & Suites

Eco-friendly hotel in the heart of Dilworth Mountain Estates
Consider a stay at Best Western Plus Kelowna Hotel & Suites and take advantage of a free roundtrip airport shuttle, a terrace, and a garden. Indulge in a massage at The wellness spa, the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Free self parking and extended parking
  • An electric car charging station, wedding services, and tour/ticket assistance
  • Smoke-free premises, luggage storage, and multilingual staff
  • Guest reviews speak highly of the location
Room features
All guestrooms at Best Western Plus Kelowna Hotel & Suites feature perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs. Guests reviews give good marks for the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 40-inch HDTVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and free infant beds

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 176 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4 PM - 1 AM
  • Express check-in/out
  • Minimum check-in age - 19
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Bar/lounge
  • Barbecue grills

Traveling with children

  • Children stay free

Working away

  • Business center
  • 10 meeting rooms
  • Conference center (5910 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1968
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Full-service spa
  • 2 spa tubs
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Special features

Spa

The wellness spa has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open select days.

Dining

97 Street Pub - This pub serves lunch, dinner, and light fare. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • Rollaway beds are available for CAD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Frequently asked questions

Does Best Western Plus Kelowna Hotel & Suites offer free cancellation for a full refund?
Yes, Best Western Plus Kelowna Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Plus Kelowna Hotel & Suites?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Kelowna Hotel & Suites on 16 October 2022 start from S$167, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Plus Kelowna Hotel & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Plus Kelowna Hotel & Suites?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Best Western Plus Kelowna Hotel & Suites?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of CAD 25 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Kelowna Hotel & Suites?
Yes, there's free self and extended parking. Electric vehicle charging is available.
Is airport shuttle service offered by Best Western Plus Kelowna Hotel & Suites?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Best Western Plus Kelowna Hotel & Suites?
You can check in from 4 PM - 1 AM. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an onsite casino at Best Western Plus Kelowna Hotel & Suites?
No, this hotel doesn't have a casino, but Lake City Casino (11-min drive) is nearby.
What is there to do at Best Western Plus Kelowna Hotel & Suites and nearby?
Best Western Plus Kelowna Hotel & Suites has a spa, an indoor pool, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Best Western Plus Kelowna Hotel & Suites?
Yes. Nearby restaurants include Montana's (4-min walk), Boston Pizza (4-min walk), and Cactus Club Cafe (4-min walk).
Does Best Western Plus Kelowna Hotel & Suites have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Best Western Plus Kelowna Hotel & Suites like?
Best Western Plus Kelowna Hotel & Suites is in Dilworth Mountain Estates, a short 10-minute drive from Kelowna Intl. Airport (YLW) and 11 minutes' walk from Orchard Park Mall. Travelers give top marks for the hotel's prime location.

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

W. Joseph, 6-night trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel!
Check in was great. We did have an issue that our room was not cleaned when we opened the door. The Housekeeping supervisor swiftly got the room ready for us. The front desk even gave us a coupon for a free drink while we wait and texted us when the room was ready. This is a very clean hotel. We stayed in the tower and the rooms are very nice. We have stayed in the other part and the rooms were fine there too. The tower just feels fancier. It was a nice addition to have a robe in the room as I had forgotten mine. The breakfast is delicious!!! It rivals most restaurants. I do wish the weekend hours were extended, but that is just me being lazy and not wanting to get up and moving. This is a great choice for your stay.
Richard, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Rob, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible management approach to service 1. They have an old dumb waiter kind of elevator for the second floor (takes 2min to get up 1 floor - no exaggeration) 2. Breakfast is really really poor 3. The pool Never has towels 4. The front office has a “really don’t care” attitude Just just not worth the price any time of the year. Better off at any other hotel
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Monique, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Expedia, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Price is ridiculous
chris, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mark, 2-night trip
Verified Expedia guest review

10/10 Exceptional

5 star
Pierre, 2-night family trip
Verified Expedia guest review