The Chester Grosvenor

Photo gallery for The Chester Grosvenor

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Suite | Premium bedding, minibar, in-room safe, individually decorated
Suite | Premium bedding, minibar, in-room safe, individually decorated
Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated
Classic Double Room | Premium bedding, minibar, in-room safe, individually decorated

Overview of The Chester Grosvenor

The Chester Grosvenor

5-star property
Luxury hotel in Chester with 2 restaurants and spa

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is S$206
Price available on 09/10/2022
Map
Eastgate Street, Chester, England, CH1 1LT
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
For families
  • Cribs/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Heart of Chester
  • Chester Zoo - 18 min drive
  • Cheshire Oaks Designer Outlet - 24 min drive

Getting around

  • Manchester Airport (MAN) - 51 min drive
  • John Lennon Airport (LPL) - 53 min drive
  • Buckley Station - 12 min drive
  • Chester Station - 13 min walk
  • Bache Station - 29 min walk

About this property

The Chester Grosvenor

5-star luxury hotel in the city center
Consider a stay at The Chester Grosvenor and take advantage of free continental breakfast, a coffee shop/cafe, and a library. Indulge in a manicure/pedicure, a body wrap, and a deep-tissue massage at Grosvenor Spa, the onsite spa. Enjoy a meal at the two onsite restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Valet parking (surcharge), limo/town car service, and tour/ticket assistance
  • Luggage storage, wedding services, and smoke-free premises
  • Express check-out, meeting rooms, and massage treatment rooms
  • Guest reviews speak highly of the breakfast and location
Room features
All 80 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the comfortable, quiet rooms at the property.
More amenities include:
  • Childcare services and cribs/infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/tub combinations
  • LED TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

English, French, Italian, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (GBP 10.00 per night)
  • Onsite valet parking (GBP 20.00 per night)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Library
  • Fitness center
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages

  • English
  • French
  • Italian
  • Polish

Room amenities

Be entertained

  • LED television
  • Premium cable/satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Simon Radley Fine Dining - This fine-dining restaurant serves dinner only. 1-star Michelin rating.
La Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
The Arkle Bar and Lounge - This restaurant serves lunch only. Guests can enjoy drinks at the bar.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Refundable deposits

  • Deposit: GBP 200.00 per stay

Renovations and closures

The following facilities or services will be unavailable from August 15 2022 to August 18 2022 (dates subject to change):
  • Spa
The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for GBP 17.50 per stay
  • Rollaway beds are available for GBP 35 per night

Parking

  • Self parking costs GBP 10.00 per night
  • Valet parking costs GBP 20.00 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for GBP 35.00 per accommodation, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

Does The Chester Grosvenor offer free cancellation for a full refund?
Yes, The Chester Grosvenor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Chester Grosvenor?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at The Chester Grosvenor on 9 October 2022 start from S$206, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Chester Grosvenor?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Chester Grosvenor?
Sorry, pets aren't allowed.
Is parking offered on site at The Chester Grosvenor?
Yes. Self parking costs GBP 10.00 per night. Valet parking costs GBP 20.00 per night.
What are the check-in and check-out times at The Chester Grosvenor?
You can check in starting at 3 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at The Chester Grosvenor and nearby?
The Chester Grosvenor has a spa and a steam room.
Are there restaurants at or near The Chester Grosvenor?
Yes, there are 2 onsite restaurants. Nearby restaurants include Chalk Coffee (3-min walk), Pret A Manger (3-min walk), and Urbano 32 (3-min walk).
What's the area around The Chester Grosvenor like?
The Chester Grosvenor is in the heart of Chester, a short 1-minute walk from The Rows of Chester and 2 minutes' walk from Chester Cathedral. Travelers say that the hotel is in a great location.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Angus, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just a lovely peaceful weekend hotel was great very friendly staff food was great
Francis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alex, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vince, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kezia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Terry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luxury Hotel within the city wall
A luxurious hotel with outstanding service in an amazing location. The valet parking was definitely worth it and effortless.
Alison, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice place very central.
Nice people, good food and nice bar. Brekkie is good too.
Nigel, 3-night business trip
Verified Hotels.com guest review