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1 room, 2 adults

Mercure Hotel Dortmund City

3-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
Kampstr. 35-37, Dortmund, NW, 44137, Germany

3-star hotel with bar/lounge, near Westfalenhallen
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Close to train station and under ground sub-stationJul 13, 2019
  • good location mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmFeb 8, 2020

Mercure Hotel Dortmund City

from S$94
  • Standard Room, 1 Twin Bed
  • Superior Room, 2 Twin Beds
  • Standard Double Room, 1 Double Bed
  • Privilege, Room, 1 Double Bed

What’s around Mercure Hotel Dortmund City

Landmarks

  • In Dortmund City Centre
  • Signal Iduna Park - 37 min walk
  • Westfalenhallen - 30 min walk
  • Westfalenpark Dortmund - 41 min walk
  • Westenhellweg Street - 2 min walk
  • Hansaplatz - 5 min walk
  • Museum of Art and Cultural History - 5 min walk
  • St. Reinold's Church - 5 min walk

Getting around

  • Dortmund (DTM) - 25 min drive
  • Dortmund Central Station - 6 min walk
  • Dortmund (DTZ-Dortmund Central Train Station) - 7 min walk
  • Dortmund Signal Iduna Park Station - 6 min drive
  • Kampstrasse U-Bahn - 1 min walk
  • Reinoldikirche U-Bahn - 7 min walk
  • Westentor U-Bahn - 7 min walk

At a glance

Key facts

Hotel size

  • This hotel has 82 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (EUR 9 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Snack bar/deli
  • Room service
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 560
  • Conference space size (meters) - 52
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lobby Bar - Onsite lobby lounge.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Mercure Hotel Dortmund City’s small print

Also known as

  • Mercure Dortmund City
  • Mercure Hotel Dortmund City
  • Accor Hotel Dortmund City
  • Mercure Dortmund City Dortmund
  • Mercure Hotel Dortmund City Hotel
  • Mercure Hotel Dortmund City Dortmund
  • Mercure Hotel Dortmund City Hotel Dortmund

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Optional extras

Self parking costs EUR 9 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Hotel Dortmund City

  • Does Mercure Hotel Dortmund City offer free cancellation for a full refund?
    Yes, Mercure Hotel Dortmund City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mercure Hotel Dortmund City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Hotel Dortmund City?
    Yes. Self parking costs EUR 9 per day.
  • Are pets allowed at Mercure Hotel Dortmund City?
    Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Mercure Hotel Dortmund City?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Mercure Hotel Dortmund City?
    Yes. Nearby restaurants include Flayva Coffee and Tea Lounge (4-min walk), Domicil (4-min walk), and IRoom (4-min walk).
  • Is there an onsite casino at Mercure Hotel Dortmund City?
    No, this hotel doesn't have a casino, but Spielbank Hohensyburg (22-min drive) is nearby.

Recent reviews

Good 7.8 From 69 reviews

Very good 8.0
Excellent location for access to train station to travel to watch BVB.
gb1 night family trip
Very good 8.0
Excellent location, near train and subway station.
JF, us1 night business trip
Exceptional 10.0
Christmas Markets with friends
We chose this hotel for our trip to the Christmas markets and the location was great.
James, gb2 night trip with friends
Good 6.0
Nice, but extremely noisy.
The hotel is nice, rooms are comfy, breakfast is decent and the staff are efficient and friendly - the stay was good from that perspective. The issue is that one section of the hotel is very near an all night bar that is incredibly loud until 5am over the weekend. The noise was only on the Friday and Saturday night, but it made it virtually impossible to sleep. I was not the only guest complaining as I heard a number of others. While that isn't the hotel's fault, had I known I would not have chosen to stay there. So probably a great hotel for weekday visits, but best avoided on the weekend unless you can be guaranteed a room on the quieter sides.
Simon, gb5 night business trip
Exceptional 10.0
Had an overnight stay and everything was great. Staff even accommodating helping to cut a wristband off that was stuck on my wrist. Even though there are works going on at the hotel nothing was obtrusive to my stay.
gb1 night trip
Poor 2.0
The property location is very convenient to both the train station and shops downtown. Unfortunately, although the hotel advertises that they have air conditioning the management of the building would not turn it on. The temperature was 87 degrees in Dortmund and my room felt like 100 degrees. Hotel management thought that giving me a $5.00 fan to blow around the hot air was compensation enough.....I disagree! I will never stay at this hotel again as my complaints went unanswered for the entire 5 days! At a minimum half of my room rate (or in full) should have been paid back as it was impossible to sleep at this hotel or hangout in the room during the day.
jamesLetourneau, us4 night business trip
Very good 8.0
We walked around the building site 3 times trying to find an entrance that was a glass door between scaffolding that lead to a lift The hotel was on top of a building site that started drilling at 7am
gb2 night trip with friends
Exceptional 10.0
Staff very kindly gave us an early check in which was very helpful given our itinerary. The same member of staff helped organising a taxi the following morning which was also very helpful.
Roy, gb1 night trip with friends
Very good 8.0
walking distance to train station and easy access to the city. Good size room and value for the price paid
Louise, au3 night trip
Very good 8.0
Great Location Nice and Clean in the City Center
Stayed here while in town to see Der Klassiker - Dortmund vs Bayern Munich. Location was perfect as it was a short walk from the train station to the hotel. There was a great outside mall just across the street with tons of shops and many nice restaurants. The UBahn to the stadium was less than 100 meters away. Nice, clean hotel and awesome location.
John, us1 night trip with friends

Mercure Hotel Dortmund City