Guests
All properties in London, England, United Kingdom

Novotel London Tower Bridge

4-star hotel with restaurant, near Tower Bridge

  • Free WiFi
From
S$234

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Novotel London Tower Bridge
  • Novotel London Tower Bridge
  • Standard Room - Bathroom
  • Standard Room, 1 Queen Bed with Sofa bed - Bathroom
  • Novotel London Tower Bridge
Novotel London Tower Bridge. Image 1 of 78.
1 / 78Novotel London Tower Bridge
10 Pepys Street, London, EC3N 2NU, England, United Kingdom
8.8.Fabulous.
  • Great location and the staff were super friendly and helpful. Rooms are very comfortable…

    Nov 20, 2021

  • Lovely

    Nov 12, 2021

See all 557 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Quiet
Transport options
  • Free WiFi
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 203 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Business center

For families

  • Free cribs/infant beds
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In London City Centre
  • Financial District - 1 min walk
  • The Gherkin - 8 min walk
  • Tower Bridge - 10 min walk
  • Brick Lane - 10 min walk
  • Liverpool Street - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 Queen Bed with Sofa bed
  • Superior Room, 1 Queen Bed
  • Executive Room, 1 Queen Bed
  • Standard Room

What’s around

Landmarks

  • In London City Centre
  • Financial District - 1 min walk
  • The Gherkin - 8 min walk
  • Tower Bridge - 10 min walk
  • Brick Lane - 10 min walk
  • Liverpool Street - 11 min walk
  • London Bridge - 13 min walk
  • HMS Belfast - 14 min walk
  • Tower of London - 16 min walk
  • The Shard - 16 min walk
  • Borough Market - 18 min walk

Getting around

  • London City Airport (LCY) - 14 min drive
  • Heathrow Airport (LHR) - 36 min drive
  • Gatwick Airport (LGW) - 52 min drive
  • Luton Airport (LTN) - 51 min drive
  • Stansted Airport (STN) - 44 min drive
  • Fenchurch Street Station - 2 min walk
  • Liverpool Street Station - 15 min walk
  • London Cannon Street Station - 15 min walk
  • Tower Hill Station - 2 min walk
  • Tower Gateway DLR Station - 4 min walk
  • Aldgate Station - 5 min walk
map
See on map
10 Pepys Street, London, EC3N 2NU, England, United Kingdom

At a glance

Hotel size

  • This hotel has 203 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Street parking available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Fitness facilities
  • Steam room
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 484
  • Conference space size (meters) - 45
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Low-height counters/sink

Languages Spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Sofa bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Keepers Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Keepers Bar Lounge - This bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 16.45 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Pets are allowed for an extra charge of GBP 10 per accommodation (may vary based on length of stay)
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Also known as

  • London Tower Bridge Novotel
  • Novotel London Tower Bridge Hotel
  • Novotel London Tower Bridge London
  • Novotel London Tower Bridge Hotel London
  • Novotel Hotel London Tower Bridge
  • Novotel London Tower Bridge
  • London Novotel
  • Novotel London Hotel Bridge
  • Novotel London Tower Bridge England
  • Novotel London Tower Bridge Hotel London
  • Novotel Tower Bridge
  • Novotel London Tower Bridge Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Novotel London Tower Bridge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's street parking available.
  • Yes, cats and dogs are welcome. There's a charge of GBP 10 per accommodation, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes, Keepers Restaurant offers international cuisine. Nearby restaurants include Starbucks (3-min walk), Costa (3-min walk), and The Chamberlain (3-min walk).
  • Novotel London Tower Bridge has a sauna and a steam room.
8.8.Fabulous.
  • 8.0.Very good

    I would definitely go back

    The bed was very confortable but was sneaking a lot every time we would move or change position during the night. I found this really annoying. I am pretty sure this is an exception and otherwise everything was great : the room was spacious enough, the service really good, and it was quiet.

    Nadia, 1 night trip, Nov 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely stay

    We really enjoyed our stay in this hotel, young gentleman at check in, was on duty the duration of our stay. He was very polite and helpful. Very nice guy. Our room was lovely, clean and comfortable. We didn’t eat in the hotel but we went to the bar for a drink, it was very nice. This hotel is in a good location and very close to tube station. Room was a little pricey, but then this is london.

    amanda, 2 night family trip, Oct 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    1 night family stay

    Nice clean hotel, great location, good food, polite and friendly staff.

    Martin, 1 night family trip, Oct 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Good location, rooms not great for families.

    The best thing about this Novotel was location, its very close to the Tower Bridge tube station, walking distance to Tower of London and down to the Thames near where the boat tours leave from and you get great views of Tower Bridge. We had a family room but it was not that comfortable for 4 of us, the children had to sleep on a small pull out sofa bed rather than 2 single beds which did cause us 2 pretty bad night's sleep as the bed was too small for them. The rooms was very hot & the air con did nothing, lighting is terrible in the bathroom & the room, we just couldn't wait to get outside for fresh air and some natural light. We would of said something about the room normally but we just didn't have time due to a busy site seeing schedule. We didn't eat at the hotel as weatherspoons was just around the corner for breakfast and we ate out in town. The service seemed fine although we hardly had any interaction with the staff.

    Debbie, 2 night family trip, Oct 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    check In was very quick. Keys to room were ready on arrival. Room was clean and easy to find. Water and tea facilities were available. Clean, smart, comfortable rooms. Have a nice family stay.

    Rani, 1 night family trip, Oct 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Weekend break

    Helpful and pleasant staff right through the hotel - check in staff, restaurant staff, breakfast staff and cleaning staff. Hotel is in a great location too

    Nicola, 2 night family trip, Oct 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely stay

    Lovely style room, good location.

    2 night trip, Oct 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The room was good size and clean . Breakfast was nice and the staff were lovely. It was good stay .

    Laxmi, 1 night family trip, Sep 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly recommended for a family stay

    A family overnight stay for a West End show, two rooms. Finding a Family friendly hotel at reasonable cost in the City is very difficult, but Novotel fitted the bill perfectly. A few steps from Tower Hill, with easy DLR links to Stratford International rail, made the journey easy. The rooms are modern and everything was scrupulously clean. Complimentary bottled water was a nice touch after a long journey, as is the tea/coffee making facility. After a good night’s sleep the buffet breakfast was excellent. I would recommend including this in the booking option as even better value this way. All in all, thoroughly recommended.

    malcolm, 1 night family trip, Sep 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Family time

    This was a trip to show our granddaughter the London sites. This hotel is ideally suited to a couple of sites and a well connected tube station. COVID restrictions were in place but their system for providing the extras needed worked well. Good comprehensive breakfasts

    Eric, 3 night family trip, Sep 16, 2021

    Verified Hotels.com guest review

See all 557 reviews