Skip to main content.
All properties in Hagen, North Rhine-Westphalia, Germany
1 room, 2 adults

Mercure Hotel Hagen

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
Wasserloses Tal 4, Hagen, NW, 58093, Germany

4-star hotel with restaurant, near Stadthalle Hagen
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from December 18 2020 to January 10 2021 (dates subject to change).
  • Staff members was okay, hotel was abit run down, rooms was very hot, no air-conditioning…Jul 31, 2020
  • overall an excellent stay good locationNov 20, 2019

Mercure Hotel Hagen

from S$133
  • Superior Room, 1 Double Bed
  • Standard Room, 1 Twin Bed
  • Standard Twin Room, 2 Twin Beds
  • Standard Double Room, 1 Double Bed
  • Superior Room, 1 Double Bed with Sofa bed

What’s around Mercure Hotel Hagen

Landmarks

  • In Emst
  • Stadthalle Hagen - 2 min walk
  • Elbershallen - 5 min walk
  • Osthaus Museum Hagen - 13 min walk
  • Theater Hagen - 18 min walk
  • Hagen Westphalian Open-Air Museum - 30 min walk
  • FernUniversität in Hagen - 39 min walk
  • Hohenlimburg Castle - 5.5 mi / 8.9 km

Getting around

  • Duesseldorf International Airport (DUS) - 51 min drive
  • Dortmund (DTM) - 28 min drive
  • Hagen-Oberhagen Station - 9 min walk
  • Hagen Central Station - 25 min walk
  • Hagen (ZEY-Hagen Train Station) - 26 min walk

At a glance

Key facts

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (EUR 5 per night; includes in/out privileges)

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Fitness facilities
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping

Special features

Dining

Felsengarten - This restaurant specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Mercure Hotel Hagen’s small print

Also known as

  • Hagen Mercure Hotel
  • Mercure Hagen
  • Mercure Hotel Hagen
  • Mercure Hotel Hagen Hotel
  • Mercure Hotel Hagen Hagen
  • Mercure Hotel Hagen Hotel Hagen

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Self parking costs EUR 5 per night with in/out privileges

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 9.00 per person (approximately)

Pets are allowed for an extra charge of EUR 10.00 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Hotel Hagen

  • Does Mercure Hotel Hagen offer free cancellation for a full refund?
    Yes, Mercure Hotel Hagen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Mercure Hotel Hagen currently open?
    This property is closed from December 18 2020 to January 10 2021 (dates subject to change). The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change): <ul><li>Bar/Lounge(s)</li><li>Fitness facilities</li><li>Sauna</li></ul>
  • What are the cleanliness and hygiene measures currently in place at Mercure Hotel Hagen?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Hotel Hagen?
    Yes. Self parking costs EUR 5 per night. Parking spots may be limited. RV/bus/truck parking is available.
  • Are pets allowed at Mercure Hotel Hagen?
    Yes, pets are welcome. There's a charge of EUR 10.00 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Mercure Hotel Hagen?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Mercure Hotel Hagen?
    Yes, Felsengarten offers alfresco dining and international cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Artischocke (4-min walk), Kipos (4-min walk), and Banderas (6-min walk).
  • Is there an onsite casino at Mercure Hotel Hagen?
    No, this hotel doesn't have a casino, but Spielbank Hohensyburg (24-min drive) is nearby.
  • What is there to do at Mercure Hotel Hagen and nearby?
    Mercure Hotel Hagen has a sauna and a fitness center.

Recent reviews

Fabulous 8.6 From 174 reviews

Exceptional 10.0
Nice and friendly 4-star hotel.
A very nice evening on a through-trip. Friendly staff and good breakfast. The under-hotel parking was amazing to keep the car cool in the heat wave.
Anders Haakon, gb1 night romance trip
Exceptional 10.0
Great value
Lovely hotel. All staff extremely helpful.
Alan, gb2 night trip with friends
Exceptional 10.0
Lovely Hotel
Nice clean hotel with great bar and food. Would be nice to have a full size duvet on the bed but I understand this is what is done in Germany.
gb1 night business trip
Very good 8.0
you have to pay parking fee (overnight 5 euros). Food at the restaurant seems to be reasonable. burger is ok.
James, gb1 night trip
Exceptional 10.0
Hagen business
Area is not so great at night, no danger but not much to d. The hotel, esp. bar and restaurant are frequented and nice staff.
us1 night business trip
Very good 8.0
Great hotel for overnight business
Lovely hotel. Clean and modern. Great TV in room with English channels and quick Wi-fi. Good quality fitness room for a hotel in this category. Lovely and helpful staff
Richie, gb1 night business trip
Good 6.0
One night stay, good hotel
Ok hotel for a short stop over
Patrik, us1 night family trip
Exceptional 10.0
Mercure Hagen
this is a great hotel, 5 mins walking from the shops and restaurants. it has a great outdoor terras for food and drink (inc smoking) breakfast was really enjoyable.
Ron, gb2 night business trip
Very good 8.0
The Hotel itself is great! Clean, modern and well maintained. The Wifi, very slow and unstable. The Hotel is located a bit outside of the city centre, in a very quiet Neighborhood. However the local Bus system is great.
ca1 night business trip
Good 6.0
Hohe Nebenkosten
Bedienung und Reception sehr freundlich. Parkplatz und Frühstück überteuert (Parkplatz 10€, Frühstück 16€). Das Frühstücksbüfett war definitive kein 16€ Wert (sehr überschaubar mit nur ein Käsesorte, ein Brötchensorte usw.)
Alaattin, de1 night business trip

Mercure Hotel Hagen