Hotel Jerome, Auberge Resorts Collection

Photo gallery for Hotel Jerome, Auberge Resorts Collection

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of Hotel Jerome, Auberge Resorts Collection

Hotel Jerome, Auberge Resorts Collection

4.5 star property
Mountain hotel with 3 restaurants, near Aspen Art Museum

9.4/10 Exceptional

445 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is S$1,683
Price available on 29/08/2022
Map
330 E Main Street, Aspen, CO, 81611
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Ski storage
  • Fitness center
  • Valet parking
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
For families
  • Free cribs/infant beds
  • Babysitting services
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Cable/satellite TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Aspen
  • Aspen Mountain - 1 min drive
  • Buttermilk Mountain - 10 min drive
  • Aspen Snowmass - 13 min drive
  • Maroon Bells - 27 min drive

Getting around

  • Aspen/Pitkin County Airport (ASE) - 7 min drive

About this property

Hotel Jerome, Auberge Resorts Collection

A great choice for a stay in Aspen, Hotel Jerome, Auberge Resorts Collection is just 3.8 mi (6.1 km) from the airport. Guests can grab a bite to eat at one of the 3 restaurants, then indulge in massages, facials, or body treatments. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a fitness center. Fellow travelers like the helpful staff and bar.

Languages

Bulgarian, English, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

At a glance

Hotel size

  • 93 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 40.00 per day)
  • Onsite extended parking (USD 40.00 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Babysitting services

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • 3 meeting rooms
  • Computer station
  • Conference space (3450 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1889
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Spa services
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Handrails in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Bulgarian
  • English
  • Romanian
  • Spanish

Room amenities

Be entertained

  • Video-game console
  • 42-inch TV
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Awards and affiliations

Hotel Jerome, Auberge Resorts Collection is listed in the 2015 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 50 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • Airport shuttle
    • Shuttle service
    • Business center/computer access
    • Internet access (may be limited)
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 1 and USD 45 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per stay

Parking

  • Valet parking costs USD 40.00 per day
  • Extended parking costs USD 40.00 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Auberge Jerome
Hotel Jerome Auberge Resort
Hotel Jerome Auberge Resort Aspen
Jerome Auberge
Jerome Auberge Aspen
Hotel Jerome, An Auberge Aspen
Jerome Hotel Aspen
Hotel Jerome An Auberge Resort
Hotel Jerome, Auberge Resorts Collection Hotel
Hotel Jerome, Auberge Resorts Collection Aspen
Hotel Jerome, Auberge Resorts Collection Hotel Aspen

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Kevin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

2/10 Poor

Left my son in a snowstorm. GM is awful.
Because of Covid and the weather, the restaurants weren’t open and room service consisted of maybe three items. We waited 2 hours to get an item from housekeeping. But that is not why I’m Giving the worst rating I can. I was okay with all of this as there are obvious problems with labor right now. Basically, we had one horrible experience which was not at all handled well. The hotel offers a shuttle system that takes skiers to and from the mountains. I asked many questions before deciding to use the shuttle service and decided to use it because I am not a confident winter driver and thought this was the safest option for my son. The ride to the mountain was fine. My son tipped the driver $20 and had a great day on the mountain. The driver asked him if was going to use the shuttle in the afternoon and he said yes. The shuttle returned at 345. My son was waiting at the shuttle stop at 330. The shuttle came and there were not enough seats in the vehicle. All of the shops on the mountain were closed. It was already dark and snowing quite hard. The driver told my son to catch the bus. And they left without my son. He was left on the mountain with no ride in the middle of a snowstorm. He called me and as he was telling me what happened, his phone died. I immediately went to the front desk to figure out what was going on. No one really helped me. My son waved down a public bus driver and asked him for a ride back to the hotel….. no apology.
Shuttle schedule
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is truly one of the most stunning properties we have ever visited. The location is amazing, right in the middle of charming Aspen, the interior was decorated for the holidays & was just stunning. We stayed in the original part of the hotel which was perfect! I can’t speak to the newer rooms, but the huge windows, large room size and furnishings were fine indeed. We cannot wait to return ❤️
Cara, 4-night romance trip
Verified CheapTickets guest review

10/10 Exceptional

Sally, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Joseph, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Couldn’t sleep.
Room was super noisy. Crowd was not too pleasant. Lobby too dark. Waited 30 min for a car to take me to Ajax. Honestly a bit long to make it to skiing.
Serra, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Travelocity guest review

10/10 Exceptional

Everyone was exceptional with anything we needed. We will definitely stay there in the future.
Kerry, 4-night romance trip
Verified Expedia guest review