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All properties in Guayaquil, Guayas, Ecuador
1 room, 2 adults

Sheraton Guayaquil Hotel - Guayaquil

5-star5 stars
Av. Constitucion, Plaza del Sol, Frente al Mall del Sol, Guayaquil, Guayas, 99999, Ecuador

Luxury hotel with outdoor pool, connected to a shopping center, near Mall del Sol Commercial Center
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here
  • Friendly, helpful staff. Clean and conveniently located Mar 9, 2020
  • E hotel was centrally located. Very close to the airport, clean and lots of room. Staff…Mar 8, 2020

Sheraton Guayaquil Hotel - Guayaquil

More Info: 6823 2342

from S$93
  • Superior Room, 2 Queen Beds, Non Smoking, City View
  • Superior Room, 1 King Bed, Non Smoking, City View
  • Club Room, 2 Queen Beds, Non Smoking, City View
  • Club Room, 1 King Bed, Non Smoking, City View
  • Junior Suite, 1 King Bed, Non Smoking, City View

What’s around Sheraton Guayaquil Hotel - Guayaquil


  • Heart of Guayaquil
  • Mall del Sol Commercial Center - 4 min walk
  • Plaza del Sol - 2 min walk
  • Antonio Neumane Park - 12 min walk
  • Guayaquil Convention Center - 12 min walk
  • World Trade Center - 19 min walk
  • San Marino Mall - 27 min walk
  • Policentro - 31 min walk

Getting around

  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 3 min drive
  • Duran Train Station - 11 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 139 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 3 PM-1 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Free airport shuttle (available 24 hours)


  • Free valet parking (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • Caters to women only
  • Caters to men only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa tub
  • Steam room
  • Pool umbrellas
  • Free use of nearby fitness center
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features


Cooks - This restaurant specializes in regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

La Fuente - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.

Cafe Bar - This bar specializes in international cuisine and serves lunch and light fare. Happy hour is offered.

Sheraton Guayaquil Hotel - Guayaquil’s small print

Also known as

  • Guayaquil Hotel Sheraton
  • Sheraton Guayaquil Hotel Guayaquil
  • Sheraton Guayaquil Hotel Hotel Guayaquil
  • Guayaquil Sheraton
  • Hotel Sheraton Guayaquil
  • Sheraton Guayaquil
  • Sheraton Guayaquil Hotel
  • Sheraton Hotel Guayaquil
  • Four Points Guayaquil
  • Guayaquil Four Points
  • Sheraton Guayaquil Hotel Hotel


Only registered guests are allowed in the guestrooms.

  • Pool access available from 7 AM to 7 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-out is available.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Rollaway beds are available for USD 30.0 per night

    Buffet breakfast is offered for an extra charge of USD 19 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sheraton Guayaquil Hotel - Guayaquil

    • Does Sheraton Guayaquil Hotel offer free cancellation for a full refund?
      Yes, Sheraton Guayaquil Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Sheraton Guayaquil Hotel?
      Yes, there's free self and valet parking. Parking spots may be limited.
    • Is there a pool at Sheraton Guayaquil Hotel?
      Yes, there's an outdoor pool. Guests have pool access from 7 AM to 7 PM.
    • Are pets allowed at Sheraton Guayaquil Hotel?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Sheraton Guayaquil Hotel?
      You can check in from 3 PM to 1 AM. Check-out time is noon.
    • Are there restaurants at or near Sheraton Guayaquil Hotel?
      Yes, there are 2 onsite restaurants.
    • Is airport shuttle service offered by Sheraton Guayaquil Hotel?
      Yes, a free airport shuttle is available.

    Recent reviews

    Fabulous 8.8 From 123 reviews

    Exceptional 10.0
    The Staff goes out of their way to be helpful in all our requests and even when we look for unusual items they do all we could hope for.
    John, ca1 night trip
    Exceptional 10.0
    Business stay in Guayaquil
    Gret hotel with wonderful service and courteous staff.
    John, us4 night business trip
    Exceptional 10.0
    Best place to stay! Exelente
    Maria, us1 night trip
    Very good 8.0
    Not too bad but not 5 stars
    The hotel is ok for a 3 or 3.5 star. This is not a 5 star hotel, at least not by Canadian standards. The staff was nice and friendly but it was hard to find staff speaking English. Breakfast is a typical Sheraton breakfast, very good. I was there for a group event - chess tournament. We paid for full board - 3 meals per day. We were quite disappointed with the lunches and dinners the first half of our stay. We got a piece of meat with rice pretty much on every lunch and dinner. For people who do not eat rice - this was a complete disaster. No salad, no soup, no fresh fruit, no dessert. After multiple complaints, things improved a bit and we started having our meals on a mini-buffet basis where salad and vegetables were present on every meal (lunch and dinner). Still there was no soup, no fresh fruit, no dessert, but at least we had salad. Overall, I had better expectations for the money we paid. Apart from the food issues, there was an overflowing toilet on the 6th floor, right across from my room. The hotel staff tried to clean it using chemicals, but the smell lingered for days. I did not ask to change my room because I knew the hotel was full and also I smelled paint on another floor. Since I am allergic to paint, it was better to stay put. Overall, nice hotel, not 5 stars by any means, but ok.
    ca1 night family trip
    Very good 8.0
    Great beds and excellent bathrooms.
    Great Bed and food excellent. My only claim is that I got a room next to the elevators. Seems that when booking with that is an issue.
    Mario, us1 night business trip
    Poor 2.0
    Not as friendly as I thought
    I have never experienced anything like this. I had family member come to see me late and they said that was visiting hours and wanted to charge 40 just to have them go upstairs.
    LAUNNIE, us2 night family trip
    Very good 8.0
    Easy check in, nice hotel and good amenities. They arranged a free cab for us to the airport which was great. Also, the breakfast is excellent! A huge selection of food, all very good. We would stay here again.
    us1 night romance trip
    Very good 8.0
    Nice hotel well situated for everything.
    The hotel is well situated in the city, with a good ease of access to anywhere you might want to go. The facility is clean and spacious, with very comfortable rooms. The amenities in the rooms are nice, with free bottled water, and the usual shampoo, conditioner and lotion. Towels were of nice quality. The shower was nice, albeit a bit small. There was abundant and instant hot water and the shower head was older, but with a steady and strong stream of water. The room came with a safe, ironing board and iron, and a mini-fridge lightly stocked with the usual overpriced items. Breakfast was not included in the price of the stay, however there was a buffet breakfast offered, and a nice restaurant to enjoy dinner which I did not use. The pool is nice, there is also an exercise room which I didn't visit. My biggest complaint is that there is no coffee maker or kettle in the room, so my husband had to go hunting to find coffee for us in the morning. Otherwise, for our overnight stay, the hotel was a nice space with good check-in procedures as well as an easy check-out.
    Denice, us1 night romance trip
    Exceptional 10.0
    great Staff
    It was centrally located and the staff was great!
    Melvin, us2 night business trip
    Poor 2.0
    Disappointed breakfast fee
    Not happy! They overcharged me on the breakfast
    Josue, us1 night family trip

    Sheraton Guayaquil Hotel - Guayaquil

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