This is not your usual hotel/motel. It is a house that has rooms upstairs, no elevator. No one to greet you, keypads to enter building and room. We had booked our room through Hotels.com. We received an email from Twin Lakes Creamery with a link for information regarding our stay. Théy stated we owed $ 139.00, which we had prepaid through hotels.com. 24 hours before check in they still stated we owed, after calling hotels.com it was straightened out. So please be aware.We stayed in the Neopolitan room, very small. Curtain was three panels that you had to adjust to cover window. Bed was comfortable and the towels were nice. We had a shower in the small bathroom, no space on sink for toiletries, and only 1 mini garbage can for whole room. Shower curtain needed replacing had mold on bottom.