SureStay Plus Hotel by Best Western Point Richmond

Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

Primary image
Outdoor pool
Outdoor pool
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Memory foam beds, blackout drapes, iron/ironing board, free WiFi
Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Overview of SureStay Plus Hotel by Best Western Point Richmond

SureStay Plus Hotel by Best Western Point Richmond

2.5 star property
Point Richmond hotel with outdoor pool and 24-hour fitness

7.4/10 Good

771 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
915 W Cutting Blvd, Richmond, CA, 94804
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Meeting room
  • Multilingual staff
  • Luggage storage
  • TV in a common area
For families
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Yard
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Point Richmond
  • Berkeley Marina - 12 min drive
  • University of California, Berkeley - 12 min drive
  • Jack London Square - 24 min drive
  • Muir Woods National Monument - 36 min drive
  • Moscone Convention Center - 33 min drive
  • San Francisco Museum of Modern Art - 21 min drive
  • Oracle Park - 34 min drive
  • Union Square - 37 min drive
  • Pier 39 - 40 min drive
  • Chase Center - 38 min drive

Getting around

  • Oakland Intl. Airport (OAK) - 26 min drive
  • Concord, CA (CCR-Buchanan Field) - 30 min drive
  • San Francisco Intl. Airport (SFO) - 37 min drive
  • Richmond Transit Center - 4 min drive
  • Berkeley Station - 9 min drive
  • Oakland-Jack London Square Station - 16 min drive

About this property

SureStay Plus Hotel by Best Western Point Richmond

Transformed hotel in the heart of Point Richmond, renovated in 2017
At SureStay Plus Hotel by Best Western Point Richmond, you can look forward to a free breakfast buffet, a 24-hour gym, and a business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Coffee/tea in the lobby, a TV in the lobby, and a front desk safe
  • Luggage storage, a 24-hour front desk, and multilingual staff
  • Guest reviews speak highly of the overall value
Room features
All guestrooms at SureStay Plus Hotel by Best Western Point Richmond offer comforts such as air conditioning, as well as amenities like free WiFi. Guests reviews speak well of the spacious rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 48-inch TVs with premium channels
  • Private yards, refrigerators, and microwaves

Languages

Chinese (Mandarin), English, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 107 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking

Other information

  • Designated smoking areas
  • No alcohol served onsite

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Korean
  • Spanish

Room amenities

Be entertained

  • 48-inch TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Yard

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Deposit: USD 50 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

Frequently asked questions

Does SureStay Plus Hotel by Best Western Point Richmond offer free cancellation for a full refund?
Yes, SureStay Plus Hotel by Best Western Point Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SureStay Plus Hotel by Best Western Point Richmond?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Point Richmond on 4 October 2022 start from S$132, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SureStay Plus Hotel by Best Western Point Richmond?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SureStay Plus Hotel by Best Western Point Richmond?
Yes, there's an outdoor pool.
Are pets allowed at SureStay Plus Hotel by Best Western Point Richmond?
Sorry, pets aren't allowed.
Is parking offered on site at SureStay Plus Hotel by Best Western Point Richmond?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Point Richmond?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM.
Is there an onsite casino at SureStay Plus Hotel by Best Western Point Richmond?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (7-min drive) is nearby.
What is there to do at SureStay Plus Hotel by Best Western Point Richmond and nearby?
SureStay Plus Hotel by Best Western Point Richmond has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near SureStay Plus Hotel by Best Western Point Richmond?
Yes. Nearby restaurants include Up and Under (7-min walk), Kao Sarn (9-min walk), and Little Louie's Cafe & Deli (10-min walk).
Does SureStay Plus Hotel by Best Western Point Richmond have any outdoor private spaces?
Yes, every room features a yard.

Overall score and ratings

7.4

Good

7.9/10

Cleanliness

7.7/10

Staff & service

7.3/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

8/10 Very good

2-night family trip
Verified Hotels.com guest review

4/10 Fair

Cesar, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Do not stay
Upon arrival, my AC unit was inoperable. I called and spoke with 3 different front desk staff on all different occasions, who assured me maintenance would come and fix it. It was never fixed. Cleanliness of the room was subpar. The location of the hotel was ideal for our business trip but I will never stay here again.
3-night business trip
Verified Hotels.com guest review

4/10 Fair

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing love everything
Ziomara, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Don’t waste your money and time
This place is a dump! It was so dirty from the inside to the outside. Walking barefoot inside and my feet were black because the floor hadn’t been clean in who knows how long. Outside so much bird poop all over the stairwell and ground.
William, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Awesome 2 night stay
The room is not too spacious but everything is functional. There is a reading light in both sides of the bed which I like the most. The lamp is also perfect and high end. Also, no complaints about the bathroom. It’s perfect. I will definitely stay here again whenever I am in the area. The front desk person is courteous too!
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Bad
Customer service is terrible. first, the floor room was filthy and went to the front desk and was told that the room floor was dirty and then gave downstairs very end room. like there trying to punish us. we are not going back again. won't recommend it to anyone.
Prasanna, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

brett, 2-night trip
Verified Hotels.com guest review