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Mandarin Oriental Ritz, Madrid

5.0 star property
Luxury hotel with 2 bars/lounges, near Gran Via Street

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Mandarin Oriental Ritz, Madrid

Photo gallery for Mandarin Oriental Ritz, Madrid

Indoor pool
Exterior
Minibar, in-room safe, individually decorated, individually furnished
Restaurant
Restaurant

Overview of Mandarin Oriental Ritz, Madrid

9.8 out of 10 Exceptional
9.8/10 Exceptional

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Internet access
Map
Plaza de la Lealtad 5, Madrid, Madrid, 28014
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • Health club
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
Feel at home
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Mandarin, Room, 1 King Bed

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Mandarin, Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Mandarin, Twin Room

  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Suite

Minibar, in-room safe, individually decorated, individually furnished

Royal Suite

  • 188 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Minibar, in-room safe, individually decorated, individually furnished

Presidential Suite

  • 115 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite (Junior)

Minibar, in-room safe, individually decorated, individually furnished

Premier Suite (Junior)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Park)

Living area

Suite (Park)

  • 68 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Palm Court)

Minibar, in-room safe, individually decorated, individually furnished

Suite (Palm Court)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Turret)

Living area

Suite (Turret)

  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Prado)

Living area

Suite (Prado)

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Suite

Minibar, in-room safe, individually decorated, individually furnished

Mandarin, Suite

  • 73 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ritz)

Minibar, in-room safe, individually decorated, individually furnished

Suite (Ritz)

  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Retiro
  • Prado Museum - 3 min walk
  • Gran Via Street - 9 min walk
  • Plaza de Santa Ana - 9 min walk
  • Puerta del Sol - 12 min walk
  • Plaza Mayor - 17 min walk
  • El Retiro Park - 20 min walk
  • Royal Palace of Madrid - 24 min walk
  • WiZink Center - 30 min walk
  • Paseo del Prado - 1 min drive
  • Calle de Alcalá - 1 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive
  • Madrid Recoletos Station - 11 min walk
  • Atocha Cercanías Station - 15 min walk
  • Madrid Atocha Station - 15 min walk
  • Banco de Espana Station - 6 min walk
  • Anton Martin Station - 10 min walk
  • Sevilla Station - 10 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • Starbucks - 3 min walk
  • Lobby Westin Palace - 3 min walk
  • Café Prado - 5 min walk
  • Faborit - 4 min walk
  • VIPS Neptuno - 3 min walk
Map

About this property

Mandarin Oriental Ritz, Madrid

Putting you in a great location, within a short 10-minute walk of Prado Museum and Gran Via Street, Mandarin Oriental Ritz, Madrid offers an airport shuttle (available 24 hours) for EUR 180 per vehicle one-way. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or manicures and pedicures. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a health club. Fellow travellers love the room service. Public transportation is only a short walk: Banco de Espana Station is 6 minutes and Anton Martin Station is 10 minutes.

Languages

Arabic, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets stay for free (dogs only, up to 11 lb per pet)
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available
  • Pet-sitting services offered

Internet

  • WiFi in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle on request (available 24 hours a day)*
  • Bus station shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Supervised childcare (surcharge)
  • Children's games

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 1910
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • IPod docking station

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Children's dressing gowns

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone
  • Electrical adapters/chargers