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Kawara My An Onsen Resort

Photo gallery for Kawara My An Onsen Resort

Building design
Outdoor pool
Outdoor pool
41-inch LCD TV with cable channels, TV
View from room

Overview of Kawara My An Onsen Resort

Kawara My An Onsen Resort

4.0 star property
4-star Phu Vang hotel with 1 outdoor pools, connected to a shopping centre

8.0/10 Very good

3 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
My An, Phu Duong, Phu Vang, Thua Thien Hue, 530000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Hot springs
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Pool bar
  • Room service
  • 2 coffee shops/cafes
  • Spa services
  • Massage/treatment rooms
For families
  • Children's pool
  • Playground on site
  • Fridge
  • Television
  • Garden
  • Terrace

Room options

About this area

Getting around

  • Hue (HUI-Phu Bai Intl.) - 37 min drive

Restaurants

  • Vy Da Xua - 5 min drive
  • Al Pomodoro - 6 min drive
  • Bà Đở - 6 min drive
  • Banana Mango - 6 min drive
  • Garden Riverside Bar Restaurant - 6 min drive

About this property

Kawara My An Onsen Resort

When visiting Phu Vang, Kawara My An Onsen Resort is a great choice to consider. Guests can indulge in hot stone massages, facials or body scrubs, and Mai, one of 2 restaurants, serves Japanese cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include an outdoor pool, a poolside bar and a fitness centre.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 155 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Playground

What to do

  • Hot springs

Working away

  • Meeting room
  • Conference space (1163 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Vietnamese

Room amenities

Be entertained

  • 41-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 9 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. There are hot springs open between 6:00 AM and 9:00 PM.

Dining

Mai – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.
Kotei – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of VND 500000 for adults and VND 190000 for children (approximately)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Hot springs access available from 6:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

This property does not have lifts.

This property accepts credit cards and cash.

Also known as

Kawara My An Onsen Phu Vang
Kawara My An Onsen Resort Hotel
Kawara My An Onsen Resort Phu Vang
Kawara My An Onsen Resort Hotel Phu Vang

Frequently asked questions

Does Kawara My An Onsen Resort offer free cancellation for a full refund?
Yes, Kawara My An Onsen Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kawara My An Onsen Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Kawara My An Onsen Resort?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Kawara My An Onsen Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Kawara My An Onsen Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Kawara My An Onsen Resort?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Kawara My An Onsen Resort and nearby?
On-site recreation at Kawara My An Onsen Resort includes hot springs. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and spa services. Kawara My An Onsen Resort also has a garden.
Are there restaurants at or near Kawara My An Onsen Resort?
Yes, there are 2 on-site restaurants, featuring Japanese cuisine. Nearby restaurants include Vy Da Xua (3.7 mi), Al Pomodoro (4 mi) and Bà Đở (4.1 mi).
Does Kawara My An Onsen Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.

Overall score and ratings

8.0

Very good

8.7/10

Cleanliness

8.0/10

Staff & service

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Kỳ nghỉ tuyệt vời, nhân viên thân thiện, món ăn rất ngon, phục vụ chu đáo. Sẽ trở lại trong thời gian sớm nhất
1-night family trip
Verified Hotels.com guest review

4/10 Fair

残念
チェックイン スタッフの英語のクセが強すぎて聞き直しても理解出来なかった。当方ベトナム駐在5年以上なのである程度英語は聞き取れるが、こちらのスタッフは厳しかった。 お風呂のシステムなどある程度説明を聞かなければわからないので、案内の紙を渡すなどしてわかりやすいように改善して欲しい。 食事 ホテルなので食事が割高なのは仕方がないが、日本人シェフがいるのにこのクオリティは残念。ローカル日本食と大差無し。 日本酒が越の一(ベトナム産日本酒)しか案内されなかった。まともな日本酒を置いて欲しかった。また、ビュッフェで提供されるお茶は甘かった。スタッフに言えば甘くない冷たい紅茶が出された。 お風呂 洗い場の排水が残念。 他人の洗い流した水が足につき不快。 硫黄の匂いはしっかりするが、入った後は肌がツルツルになるイメージだがつっぱる感じがした。塩素がたくさん入っているのではと感じた(泉質については素人なので参考にしないでください) スチームサウナは、椅子を洗い流せるようにしてほしい。水は出そうだったがスチームの奥なので熱くて近寄れなかった。 また、チェックアウト日の午前中は別で料金をとられるのは日本の温泉宿をイメージしてると拝金主義感が強く感じられた。 日本の会社が提携してるので日本的サービスを期待していたが、Webでも日本語案内がないように日本人はターゲットにしていないのだと思う。高級ホテルというよりはレジャー施設だと割り切った方が良い。
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

温泉最高
温泉は日本にいるような雰囲気で、お湯もきもちよかった。スタッフもとても親切でした。
1-night trip
Verified Hotels.com guest review