Cacao Tulum -Luxury Condos-

Photo gallery for Cacao Tulum -Luxury Condos-

Primary image
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
View from room

Overview of Cacao Tulum -Luxury Condos-

Entire apartment

Cacao Tulum -Luxury Condos-

3.5 star property
3.5-star condo with outdoor pool, near Tulum National Park

7.3/10 Good

69 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is S$100
Price available on 27/05/2022
Map
Region 15, La Veleta, Tulum, QROO, 77780
Main amenities
  • 30 condos
  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Beach towels
  • Spa services
  • Massage/treatment rooms
  • 24-hour business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Kitchen
  • Private bathroom
  • Private pool
  • Separate dining area
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Tulum National Park - 34 min walk
  • Dos Aguas Park - 7 min drive
  • Cenote Crystal - 4 min drive
  • SFER IK - 12 min drive
  • Gran Cenote - 13 min drive
  • Las Palmas Public Beach - 13 min drive
  • Playa Ruinas - 29 min drive
  • Playa Paraiso - 15 min drive
  • Tulum Beach - 10 min drive
  • Tulum Mayan Ruins - 23 min drive

Getting around

  • Airport shuttle (surcharge)

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Cacao Tulum -Luxury Condos-

Putting you within a 10-minute drive of Tulum National Park, Cacao Tulum -Luxury Condos- features an airport shuttle and a rooftop terrace. You can take a dip in the outdoor pool, then indulge in deep-tissue massages, body wraps, or aromatherapy. A fitness center and a terrace are other highlights, and condos feature private pools and kitchens.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 16
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only)
  • Service animals welcome
  • Restrictions apply*
  • 2 per room
  • Pets must be supervised

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Private pool
  • Outdoor pool
  • Umbrellas
  • Sun loungers
  • Massages
  • Spa services
  • Spa treatment rooms
  • 1 treatment room
  • Couples treatment room(s)
  • Deep-tissue massages
  • Body treatments
  • Reflexology
  • Body wraps
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy

Internet

  • Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Roundtrip airport shuttle (surcharge)

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Oven
  • Coffee/tea maker
  • Cookware/dishes/utensils

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Shampoo
  • Towels provided
  • Hair dryer
  • Free toiletries
  • Toilet paper
  • Soap

Living spaces

  • Dining room

Entertainment

  • 40-inch Smart TV with cable service

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Deck or patio
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • 24-hour business center
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • Pets stay free
  • 2 per room
  • Welcoming cats and dogs only
  • Deposit: USD 100 per stay

Suitability/Accessibility

  • No elevators
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Window screens
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Laptop-compatible safe
  • In-room massages

Location highlights

  • Near the sea
  • In a national park

Things to do

  • Fitness center
  • Bicycle rentals on site
  • Theme parks nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 30 rooms
  • Romance packages available

Activities

  • Theme parks

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • A damage deposit of USD 100 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Cleaning fee: USD 1.5 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Housekeeping is available for an additional fee

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Cacao Tulum Condos Tulum
Cacao Tulum Luxury Condos
Cacao Tulum -Luxury Condos- Condo
Cacao Tulum -Luxury Condos- Tulum
Cacao Tulum -Luxury Condos- Condo Tulum

Frequently asked questions

Overall score and ratings

7.3

Good

8.1/10

Cleanliness

7.6/10

Staff & service

7.1/10

Amenities

7.6/10

Property conditions & facilities

10/10 Exceptional

Robert, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The property is nice, but needs a facelift - the photos make it look newer than it is
Shae, 3-night family trip
Verified Expedia guest review

6/10 Good

Great exterior and lobby, atrium finish, rooms are condos and cleaning is not huge, dirty thin blankets. Place was upbeat and modern, full kitchen unit, google maps didn't take you here. I had to edit the location. The roads are super rough and hard to Navigate.
Travis, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Nice new hotel.
Very nice hotel. Staff was pleasant, but at times difficult to communicate with. Covid protocols prevented the staff from cleaning rooms which was understandable, but they could’ve be more accommodating with towels. Overall it was a pleasant stay and I’d recommend it.
Ashmaad, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Quiet and very comfortable
Great accomodation in a very quiet part of La Veleta, which for anyone who knows Tulum is an absolute godsend 🙏
Adam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

My stay was ok. I was expecting more. Small things such as wash towels and a bottle of water would have made the stay more pleasant.
Sean, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The exterior of the hotel was very nice but the inside was incomplete and did not have the amenities described in the listing. The poolside bar was non existent and the restaurant was still under construction. We rented three rooms, one of them did not have wifi and the tv could not be used. The was no follow up on our requests for assistance with this The showers are on timers so we would only have hot water for five minutes at a time. The roads in the neighborhood are very rough and in need of repair. I’d think twice if renting a car during your stay
Aida Prisila, 7-night family trip
Verified Expedia guest review

8/10 Very good

The area immediately surrounding the property is undeveloped. The roads were not roads at all. The property itself was nice however, the internet was weak (only because we were at the far end of the building) and after the first day we had no wifi in our room yet it was strong in the yoga room so we often spent time there rather than our paid room. We used the spa amenities and the massage I received was one of the best I've ever had. Upon checkout they tried to charge us for a water that we had not ordered or received. They ultimately removed it from my bill but it left me questioning how that can happen without verification of the guest. Overall the stay was suitable for the price we paid.
Katherine Joann, 3-night family trip
Verified Expedia guest review

2/10 Poor

Hot water was rarely working. The pool was freezing and the room looked nothing like it did online. Will never recommend or come back.
Layne, 7-night romance trip
Verified Expedia guest review

2/10 Poor

Trina Janeen, 7-night trip
Verified Expedia guest review