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Sheraton Santo Domingo Hotel
4-star hotel with outdoor pool, connected to a shopping center, near Parque Colon
- Great for families
- Free WiFi in lobby and free parking
- Collect stamps
- Price Guarantee
FromS$159S$95
Restrictions related to your trip
Dominican Republic may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out moreOpens in a new window
8.8.Fabulous.567 verified Hotels.com guest reviews
Excelente ubicación y servicio excepcional
Jan 31, 2021
I had a great time at the Sheraton, great food at the club level lounge. Great customer…
Jan 20, 2021
Official standards
This property advises that it adheres to Commitment to Clean (Marriott) and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 72 hours gap period enforced between guest stays
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
- Free WiFi
- Free parking
- Pool
- Airport transfer
- Non-smoking
- Gym
- Air Conditioning
Property highlights
Main amenities
- 245 smoke-free guestrooms
- Daily housekeeping
- Near the beach
- Restaurant and bar/lounge
- Outdoor pool
- Breakfast available
For families
- Free cribs/infant beds
- Refrigerator
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Free toiletries
What’s around
- In Gascue
- Parque Colon - 26 min walk
- Sambil Santo Domingo - 38 min walk
- El Obelisco Macho - 6 min walk
- Hostos Park - 10 min walk
- Playa Montesinos - 17 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Check availability
- Traditional Room, 1 Queen Bed, Non Smoking
- Room, 1 King Bed, Non Smoking, Partial Ocean View
- Room, 2 Queen Beds, Non Smoking, Partial Ocean View
- Room, 1 King Bed, Non Smoking, Ocean View
- Room, 2 Queen Beds, Non Smoking, Ocean View
- Club Room, 1 King Bed, Non Smoking, Ocean View
- Club Room, 2 Queen Beds, Non Smoking, Ocean View
- Junior Suite, 1 Bedroom, Non Smoking
- Junior Suite, 1 Bedroom, Non Smoking, Balcony
- Club Suite, 1 Bedroom, Non Smoking, View
- Club Suite, 1 Bedroom, Non Smoking, Oceanfront
- Presidential Suite, 1 Bedroom, Non Smoking
Location
- In Gascue
- Parque Colon - 26 min walk
- Sambil Santo Domingo - 38 min walk
What’s around
Landmarks
- In Gascue
- Parque Colon - 26 min walk
- Sambil Santo Domingo - 38 min walk
- El Obelisco Macho - 6 min walk
- Hostos Park - 10 min walk
- Playa Montesinos - 17 min walk
- The Count's Gate - 19 min walk
- Palace of Fine Arts - 19 min walk
- National Palace - 20 min walk
- Convento de los Dominicos - 22 min walk
- Museum of the Dominican Man - 23 min walk
Getting around
- Las Americas Intl. Airport (SDQ) - 37 min drive
- Santo Domingo (JBQ-La Isabela Intl.) - 40 min drive
- Joaquin Balaguer Station - 22 min walk
- Casandra Damiron Station - 28 min walk
- Amin Abel Station - 30 min walk
- Airport shuttle (surcharge)
At a glance
Hotel size
- This hotel has 245 rooms
- This hotel is arranged over 11 floors
Arriving/leaving
- Check-in time starts at 3 PM
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- Dominican Republic may have travel restrictions in place, including self-quarantine, due to COVID-19.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets stay free (dogs only)
- Specific rooms only, restrictions apply*
- Up to 30 lbs
Internet
- Free WiFi in public areas
- WiFi in rooms*
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free onsite self parking
- Free onsite valet parking
- Free onsite extended parking
- Wheelchair-accessible parking on site
- Onsite parking limited
Other information
- Smoke-free property
In the hotel
Food and drink
- Buffet breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Coffee shop/café
- Snack bar/deli
- 24-hour room service
- Barbecue grills
Things to do
- Outdoor pool
- Pool sun loungers
- Fitness facilities
- Sauna
- Pool umbrellas
- Health club
Working away
- Business center
- Number of meeting rooms - 13
- Conference space
- Conference space size (feet) - 5355
- Conference space size (meters) - 497
- Conference center
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Number of buildings/towers - 1
- Elevator
- ATM/banking
- Safe-deposit box at front desk
- Terrace
- Television in common areas
Accessibility
- Braille or raised signage
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Assistive listening devices in meeting rooms
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness centre
- Wheelchair-accessible meeting spaces/business centre
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Wheelchairs available on site
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Lowered locks/deadbolt
- Grab bar - in bathtub
- Lever door handles
Languages Spoken
- English
- French
- Spanish
In the room
Home comforts
- In-room climate control (air conditioning)
- Minibar
- Coffee/tea maker
- Slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding available
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hair dryer
Be entertained
- 42-inch plasma TV
- Pay movies
- Cable TV channels
Stay connected
- Desk
- WiFi (surcharge)
- Phone
Food and drink
- Refrigerator
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
Special features
Dining
Cafe Casabe Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Small print
Also known as
- Hotel Magna 365
- Sheraton Santo Domingo Hotel Santo Domingo
- Sheraton Santo Domingo Hotel Hotel Santo Domingo
- Hotel Magna 365 Santo Domingo
- Magna 365
- Magna 365 Hotel
- Magna 365 Santo Domingo
- Sheraton Santo Domingo Hotel
- Sheraton Santo Domingo
- Sheraton Santo Domingo
- Sheraton Santo Domingo Hotel Hotel
Optional extras
Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
Late check-out can be arranged for an extra charge of USD 50 (subject to availability)
Refrigerators are available for USD 25.60 per night
Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one way)
WiFi is available in guestrooms for USD 12 per night (rates may vary)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.For transfers, guests must contact the property before arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Sheraton Santo Domingo Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self, valet, and extended parking. Parking spots may be limited.
- Yes, there's an outdoor pool.
- Yes, dogs stay free, with a maximum weight of 30 lbs per pet. Service animals are exempt from fees.
- You can check in starting at 3 PM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
- Yes, Cafe Casabe Restaurant offers international cuisine and ocean views. Nearby restaurants include Sol Pool Lounge & Restaurant (3-min walk), Luna Tapas Bar & Restaurant (3-min walk), and Villar Hermanos Garden Cafe (5-min walk).
- Yes, an airport shuttle is available. The charge is USD 45 per vehicle one way.
- Sheraton Santo Domingo Hotel has an outdoor pool and a sauna, as well as a health club.
8.8.Fabulous.567 verified Hotels.com guest reviews
- 10.0.Exceptional
Excellent and great service
Wady, 1 night family trip, Nov 29, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Great service and confort
WADY, 1 night family trip, Nov 29, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
It was gorgeous and the staff was very attentive. The food was delicious and the pool was amazing. Felix was the best he took care of us really well.
8 night romance trip, Nov 15, 2020
Verified Orbitz guest review
- 10.0.Exceptional
Very clean and staff was excellent with there service
2 night trip, Nov 7, 2020
Verified Expedia guest review
- 10.0.Exceptional
Even though the hotel is aged, still does the trick.
1 night business trip, Nov 1, 2020
Verified Hotels.com guest review
- 2.0.Poor
We got NO sleep
We had to 3 rooms in 1 night. 1) loud party 2)A/C that wouldn’t turn off & set at cold with a draft facing bed. Additionally, the rooms were shabby, the carpet stained & smelly, the shower took 5 min to heat up, the pillows smelt used, the spa is in a degrading condition and is not functioning properly, the shampoo was expired and the lobby is a hectic zoo. All things that would be overlooked if we’d at least gotten a good nights sleep.
Sara, 1 night trip, Oct 29, 2020
Verified Hotels.com guest review
- 6.0.Good
Hotel is very nice, very grand. Drinks and food are good. Stay Is nice and helpful. Overnight staff could be friendlier/nicer...
1 night family trip, Oct 24, 2020
Verified Expedia guest review
- 10.0.Exceptional
The Sheraton in Dominican Republic is an excellent hotel at a great location, with a restaurant, bar, pool, and gym. Enjoy I certainly did.
Lenny, 7 night family trip, Oct 8, 2020
Verified Expedia guest review
- 10.0.Exceptional
All staff are ready to help you.they are professional.i wish they increase their pay check.it's a nice place to stay
jamesjoseph, 2 night business trip, Oct 4, 2020
Verified Expedia guest review
- 8.0.Very good
Hotel was inviting and staff welcoming. I would definitely use this hotel again.
Timancoy, 2 night trip, Sep 28, 2020
Verified Expedia guest review