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All properties in Niagara Falls, Ontario, Canada
1 room, 2 adults

Sheraton On The Falls Hotel - Niagara Falls

4-star4 stars
5875 Falls Ave, Niagara Falls, ON, L2G3K7, Canada

Riverfront hotel with water park, near Oakes Garden Theatre
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Location is everything about Sheraton on the Falls as the views are outstanding…Jul 27, 2018
  • Give us a crappy room! Toilet would not shutup! And our room was right by the elevator so…Sep 21, 2020

Sheraton On The Falls Hotel - Niagara Falls

More Info: 6823 2342

from S$96
  • Room, 2 Queen Beds, Non Smoking, Interior View
  • Room, 1 Queen Bed, Non Smoking, Interior View
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, Park View
  • Room, 1 Queen Bed, Non Smoking (Partial Falls View)
  • Room, 2 Queen Beds, Non Smoking (American Falls View)
  • Room, 2 Queen Beds, Non Smoking (Falls View)
  • Deluxe Room, 2 Queen Beds, Non Smoking (Falls View, High Floor)
  • Deluxe Room, 1 King Bed, Non Smoking (Falls View, High Floor)
  • Room, 1 King Bed, Non Smoking, Fireplace (Falls View, High Floor)

What’s around Sheraton On The Falls Hotel - Niagara Falls

Landmarks

  • Heart of Niagara Falls
  • Casino Niagara - 3 min walk
  • Fallsview Indoor Waterpark - 8 min walk
  • Oakes Garden Theatre - 2 min walk
  • Crystal Caves - 4 min walk
  • Horseshoe Falls - 1.2 mi / 1.9 km

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 18 min drive
  • Niagara Falls Station - 29 min walk
  • Niagara Falls Station - 8 min drive
  • Niagara Falls Station - 8 min drive
  • Free casino shuttle

At a glance

Key facts

Hotel size

  • This hotel has 669 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Valet parking * on site

  • Electric vehicle charging point

Offsite

  • Free casino shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Golfing nearby
  • Casino
  • Nightclub
  • Water park access (surcharge)
  • Children's pool
  • Waterslide
  • Pool sun loungers
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 18
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • In-room safe

Special features

Spa

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.

Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.

Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.

Starbucks - This coffee shop serves breakfast and lunch. Open daily.

Sheraton On The Falls Hotel - Niagara Falls’s small print

Also known as

  • Falls Sheraton
  • Sheraton Falls Niagara Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton On The Falls
  • Sheraton On The Falls
  • Sheraton On The Falls Hotel Hotel
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton On The Falls Hotel Hotel Niagara Falls
  • Sheraton Falls
  • Sheraton Hotel Falls
  • Niagara Falls Sheraton
  • Sheraton Hotel Niagara Falls
  • Sheraton Niagara Falls
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Hotel

Policies

  • Pool access available from 8:00 AM to 10:00 PM.
  • Guests under 18 years old are not allowed in the spa.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer and masks are required in public areas.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Self parking costs CAD 35 per night with in/out privileges

    Valet parking costs CAD 55 per night with in/out privileges

    Rollaway beds are available for CAD 25.0 per stay

    Buffet breakfast is offered for an extra charge of CAD 27.95 for adults and CAD 14.00 for children (approximately)

    WiFi is available in guestrooms for CAD 15.95 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sheraton On The Falls Hotel - Niagara Falls

    • Does Sheraton On The Falls Hotel offer free cancellation for a full refund?
      Yes, Sheraton On The Falls Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Sheraton On The Falls Hotel?
      This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Is parking offered on site at Sheraton On The Falls Hotel?
      Yes. Self parking costs CAD 35 per night. Valet parking costs CAD 55 per night.
    • Is there a pool at Sheraton On The Falls Hotel?
      Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
    • Are pets allowed at Sheraton On The Falls Hotel?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Sheraton On The Falls Hotel?
      You can check in from 4 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Sheraton On The Falls Hotel?
      Yes, there are 3 onsite restaurants. Nearby restaurants include Mama Mia's (5-min walk), Antica Pizzeria (6-min walk), and Remingtons of Niagara (6-min walk).
    • Is there an onsite casino at Sheraton On The Falls Hotel?
      Yes, the 95000 square-foot casino features 1700 slot machines and 40 gaming tables.
    • What is there to do near Sheraton On The Falls Hotel?
      Recommended spots to visit include Oakes Garden Theatre (2-min walk) and Casino Niagara (3-min walk), along with Crystal Caves (4-min walk) and Fallsview Indoor Waterpark (8-min walk).

    Recent reviews

    Very good 8.0 From 4,709 reviews

    Exceptional 10.0
    All its perfect, but parking inside for car 75 a day , its crazy
    abdenbi, ca2 night family trip
    Exceptional 10.0
    Great place
    Gladys, ca2 night family trip
    Good 6.0
    We felt that it was time for the rooms to have a overhaul. We were not happy that the room price was good but with all the extra charges the price ended up over double.
    Karen Todd, ca2 night trip with friends
    Very good 8.0
    ar
    Comfortable.
    Audley, ca2 night trip
    Good 6.0
    Over priced wirh bad service
    bad receptionist. Over priced. I paid for high floor but they give me room on lower floor plus . Didn't bothered to explain when i asked for upgrading. Never going there again.
    Abdul Hakeem, ca1 night family trip
    Very good 8.0
    Un hôtel bien situé mais il lui faut un peu d'amou
    J'ai réservé 2 chambres avec 2 lits Queens. Le réceptionniste me dit que tes chambres ont été attribués à d'autres. Finalement, il a réussi à me trouver 2 suite mais complètement à l'opposé l'une de l'autre avec un lit kings et un canapé lit. Les chambres sont un peu vieillissante mais propre, elles offrent une excellente vu sur les chutes. Le petit déjeuner et tout juste moyen pour le prix qu'on a payé.
    L'hady, ca2 night family trip
    Good 6.0
    Tterrible checking
    Zero social distance and slow checking. complete disrespect for the customer.
    Fernando, ca1 night family trip
    Poor 2.0
    Awful
    Where do I start. Oh my god what a bad experience. No water in the fridge we had to call for water. No coffee machine. THE SMELL WAS NAUSEATING. As soon as you walk into the room you get a waft of wet or moldy carpet smell, I had to spray perfume to mask the smell. The room and washroom were a little dirty, was not cleaned thoroughly. For the price paid i would have expected something not so old and outdated. Definitely not recommended. I have stayed at so many hotels including the Marriott, there is no comparison to cleanliness. Sheraton takes the lead in filthiness.
    HAYDER, ca2 night family trip
    Good 6.0
    was expecting more about comfort for this hotel
    I expected more in terms of comfort from this hotel, the bed was uncomfortable, the pillows were squashed, the bathroom could be cleaned better, the sink had a ring of yellow dirt, we had a lot of noise in the middle of the night, our neighbors decided to fight until 2:00am and we listen to absolutely everything I expected more in terms of comfort from this hotel, the bed was uncomfortable, the pillows were squashed, the bathroom could be cleaned better, the sink had a ring of yellow dirt, we had a lot of noise in the middle of the night, our neighbors decided to fight until 2 : 00am and we listen to absolutely everything, the service is great front desk, parking etc, restaurant is great as the service too. I found the hotel expensive but of course border is there, but there are better hotels with better prices and really comfy beds:
    Ayde, ca1 night family trip
    Exceptional 10.0
    reat View.
    Excellent, staff is great, I've stayed here many times, never disappointed. Outdoor pool is beautiful, great view.
    Jeffery, ca2 night family trip

    Sheraton On The Falls Hotel - Niagara Falls

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