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The Ritz-Carlton, New Orleans - New Orleans

4.5-star4.5 stars
921 Canal St, New Orleans, LA, 70112, United States of America

Luxury hotel with spa, near Canal Street
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3,539 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Food
Delicious food
Wellness
Great wellness & sports facilities
Room
Great room

The Ritz-Carlton, New Orleans - New Orleans

More Info: 6823 2342

from S$318
  • Deluxe Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Club Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Room, 1 King Bed, Courtyard View
  • Deluxe Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Club Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Room, 1 King Bed, Courtyard View
  • Room, 1 King Bed, City View
  • Room, 2 Double Beds, City View
  • Deluxe Room, Multiple Beds
  • Club Room, 2 Double Beds
  • Suite, 1 King Bed, Balcony
  • Suite, 1 King Bed (Vieux Carre)
  • Executive Suite, 1 King Bed (Club Executive)
  • Studio Suite, 2 Queen Beds
  • Premium Suite, 2 Queen Beds
  • Suite, 1 King Bed (Maison Orleans)
  • Suite, 1 King Bed (Ritz-Carlton)

What’s around The Ritz-Carlton, New Orleans - New Orleans

Landmarks

  • In French Quarter
  • Canal Street - 1 min walk
  • Bourbon Street - 2 min walk
  • Audubon Aquarium of the Americas - 13 min walk
  • Jackson Square - 14 min walk
  • Cafe Du Monde - 15 min walk
  • Mercedes-Benz Superdome - 17 min walk
  • French Market - 18 min walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 24 min drive
  • New Orleans Union Passenger Terminal - 18 min walk

At a glance

Key facts

Hotel size

  • This hotel has 527 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room (up to 30 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 15
  • Conference space
  • Conference space size (meters) -
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2000
  • Elevator
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch Smart TV
  • Premium TV channels
  • IPod docking station
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Ritz Carlton Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

M Bistro - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Davenport Lounge - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

The Ritz-Carlton, New Orleans - New Orleans’s small print

Also known as

  • New Orleans Ritz-Carlton
  • Ritz-Carlton Hotel New Orleans
  • Ritz-Carlton New Orleans
  • Ritz-Carlton New Orleans Hotel
  • The Ritz-Carlton New Orleans Hotel New Orleans
  • Ritz New Orleans
  • Ritz Carlton New Orleans
  • New Orleans Ritz Carlton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 46.00 per day with in/out privileges

Rollaway beds are available for USD 50 per night

Breakfast costs between USD 8 and USD 30 per person (approximately)

Children's club access is available for an extra charge

Pets are allowed for an extra charge of USD 125.00 per accommodation, per stay

WiFi is available in guestrooms for USD 12.95 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 12.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 351 reviews

Very good 8.0
Beautiful hotel with lovely staff
We had a night great stay. We ordered room service and were pleasantly surprised as to how good it was. Our room was spacious and clean. The staff was very friendly. My only complaint is they put us across from the rooms being renovated. The noise was a bit annoying that morning.
us1 night family trip
Exceptional 10.0
It was our first experience staying at a Ritz and what an incredible stay it was! Family friendly. Service was amazing. Room nice and comfortable. Fun to treat our 8 year old daughter to a night in a nice hotel!
Kristen, usFamily trip
Very good 8.0
Great service
Service was great, but our tub was stopped up and wouldn’t drain. Also, our coffee pot in the room didn’t work.
Christopher, usRomance trip
Good 6.0
Ritz Not Worth $800plus a Night
I had never stayed in a Ritz and wanted to splurge with my husband. Although the staff was amazing, I felt the quality of the room was NOT worth $800!!! I have stayed in other hotels with a much better appointed room for far less. And on top of that, they wanted to charge for WIFI! We opted for the breakfast and parking with our package which I highly recommend. Excellent valet and the food was delicious. We had an (overpriced) drink in their club at night and their dance floor and combo was fabulous. Next visit, I would opt to stay at another hotel that is less expensive, and enjoy their lounge which is open to the public/ The room was clean, no view, and weirdly configured. The bed was comfortable. The TV had only a FEW channels!! That was a surprise also, considering the price! Guess you pay mostly for the service, which is VERY good. They turned our bed down and left chocolates. I hope all of the staff are well paid. They deserve it! We tipped well, and I would count that into your budget if you stay here. As well as everything else that is not included. Great location. I must say that. But not worth the price, in our books....
us1 night romance trip
Exceptional 10.0
Great experience. Beautiful place.
Andrew, us1 night trip with friends

The Ritz-Carlton, New Orleans - New Orleans

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