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1 room, 2 adults

Hotel Maya Kuala Lumpur - Kuala Lumpur

5-star5 stars
Great for familiesThis property has good facilities for families.
138, Jalan Ampang, Kuala Lumpur, 50450, Malaysia

Luxury hotel with spa, near Petronas Twin Towers
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,757 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • I’ve always liked the design elements and simplicity. I would go back except that there…Jul 6, 2019
  • The good: - Wonderful and polite service from the security guards to the check-in staff.…Jun 21, 2019

Hotel Maya Kuala Lumpur - Kuala Lumpur

More Info: 6823 2342

from S$87
  • Studio King
  • Junior Suite, 1 King Bed
  • Deluxe Suite, 1 King Bed
  • Studio Twin

What’s around Hotel Maya Kuala Lumpur - Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 6 min walk
  • Suria KLCC Shopping Centre - 11 min walk
  • Kuala Lumpur Convention Centre - 12 min walk
  • KLCC Park - 13 min walk
  • Pavilion Kuala Lumpur - 21 min walk
  • Merdeka Square - 26 min walk
  • Jamek Mosque - 26 min walk

Getting around

  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 45 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur Masjid Jamek Station - 25 min walk
  • Kuala Lumpur Sultan Ismail Station - 26 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 29 min walk
  • Bukit Nanas Station - 6 min walk
  • KLCC Station - 8 min walk
  • Dang Wangi Station - 8 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 207 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours on site
  • Helicopter/airplane tours on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Steam room
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1996
  • Elevator
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • Hindi
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Freshen up
  • Private bathroom (not in room)
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Anggun Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily.

Dining

Maya Brasserie - Onsite restaurant. Reservations are required.

Still Waters - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.

Hotel Maya Kuala Lumpur - Kuala Lumpur’s small print

Also known as

  • Hotel Maya Kuala Lumpur Hotel
  • Hotel Maya Kuala Lumpur
  • Kuala Lumpur Hotel Maya
  • Kuala Lumpur Maya Hotel
  • Maya Hotel Kuala Lumpur
  • Maya Kuala Lumpur
  • Maya Kuala Lumpur Hotel
  • Hotel Maya Kuala Lumpur Kuala Lumpur
  • Hotel Maya Kuala Lumpur Hotel Kuala Lumpur

Policies

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the fitness facility.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for MYR 93.3 per night

Buffet breakfast is offered for an extra charge of MYR 78.00 for adults and MYR 39.00 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MYR 190.80 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.6 From 442 reviews

Fair 4.0
Disappointed with the drop in standard!!
Made a long distance call to check if the hotel provides baby cot and was given a positive reply by the staff, so i proceed to book 2 separate night as I'm travelling around Malaysia. 1st night - Indicated in remark when I did my booking but baby cot was not provided upon check in. Hotel did not provide any solution until I told them to bring in an additional bed. *I do understand that baby cot is a by the by thing, but if they can't commit on that, I would not have book the hotel in the 1st place, as I have an toddler with me. Room was dusty that it triggered my sensitive nose to sneeze whole night. Checked out after 1st night and told them to sort out the baby cot and to provide a "dust free" room as we will be back for stay 2 days later. 2nd night - Yeah.. Baby cot provided but they place me next to a room that was doing renovation. Banging and knocking sound could be heard. Called the reception and they asked me if the sound loud?! Hello?!?! And was informed by the in-charge that the reno work will stop by 5pm. Great job for a 5 Star hotel. Changed room but room was still dusty that it triggered my nose to sneeze whole night.. What a great way to spend my wedding anniversary. *I used to stay in Maya for my business trip and it left a great impression for me. I don't understand why the drop in standard.. Will consider real hard if I will stay back in Hotel Maya again.
sg1 night family trip
Good 6.0
5 stars Hotel 20 years ago
The Hotel is rated 5 stars, maybe 20 years ago! The Staff is very friendly and attentive but the hotel is very old in comparison to other 5 stars hotel located in KL. I would also say, if it is given a 4 stars rating than I would give a better review, maybe expectation are not met when you check-in with a mindset that you will be staying at a five stars hotel. The room are spacious but the smell of dump and old is too strong. I read a notice that the hotel is undergoing refurbishment and hope the refurbished room are at 5 star par. I stayed at the 14th floor and the windows where so thin that i could hear the road traffic below. Also, the Duvet is too thin, I would recommend considering replacing the duvet with ticker and longer type. Breakfast is ok, and Hotel location is very good, 5 minutes walk to KLCC. Wifi is very good. TV channels could be better, I think around 20 channels, only one movie channel. Finally, if you are on a budget and you don't mind staying at a dated Hotel then this is the Hotel for you
ANTONIO, sg4 night business trip
Very good 8.0
Great service but a bit rundown
Amazing = service. Staff changed our room when we complained about road noise and party from across the street. Not so great = Hotel is showing wear and tear. Need to be renovated soon. Looks a bit rundown
sg3 night family trip
Good 6.0
My room faces a cemetery which isn’t nice and room felt dusty
Sharanl, sg1 night trip
Exceptional 10.0
Nice hotel but needs some sprucing up
Nice large rooms but needs some maintenance. Pool is small but heated which is great for kids. Hydrotherapy is a plus. Breakfast selection is ok
Jagan, sgFamily trip

Hotel Maya Kuala Lumpur - Kuala Lumpur

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