Quality Inn & Suites Hanes Mall

Photo gallery for Quality Inn & Suites Hanes Mall

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Pool
Outdoor pool
Outdoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Quality Inn & Suites Hanes Mall

Quality Inn & Suites Hanes Mall

2.5 star property
City-center hotel within easy reach of Novant Health Forsyth Medical Center

7.0/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Refrigerator
The price is S$94
Price available on 25/07/2022
Map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
Main amenities
  • Daily housekeeping
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Snack bar/deli
  • Picnic area
  • Luggage storage
  • Banquet hall
For families
  • Children stay free
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Winston-Salem
  • Novant Health Forsyth Medical Center - 5 min walk
  • Hanes Mall - 16 min walk
  • Wake Forest University Baptist Medical Center - 5 min drive
  • Truist Stadium - 5 min drive
  • Benton Convention Center - 7 min drive
  • Old Salem - 7 min drive
  • Reynolda Gardens - 7 min drive
  • Wake Forest University - 10 min drive
  • Lawrence Joel Veterans Memorial Coliseum - 9 min drive
  • Winston Salem State University - 9 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 12 min drive
  • Piedmont Triad Intl. Airport (GSO) - 31 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 88 min drive
  • High Point Station - 25 min drive

About this property

Quality Inn & Suites Hanes Mall

At Quality Inn & Suites Hanes Mall, you'll be just a 5-minute drive from Hanes Mall and Wake Forest University Baptist Medical Center. Free perks include WiFi, self parking, and self-serve breakfast daily between 6:00 AM and 9:00 AM. A snack bar/deli and a garden are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 146 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 25 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free self-serve breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Garden
  • Picnic area

Accessibility

  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Pool hoist on site

Languages spoken

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from April 2 2022 to May 5 2023 (dates subject to change):
  • Bar/Lounge(s)
  • Fitness facilities

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Overall score and ratings

7.0

Good

7.2/10

Cleanliness

7.9/10

Staff & service

7.0/10

Amenities

6.7/10

Property conditions & facilities

7.1/10

Eco-friendliness

4/10 Fair

We were disappointed with our stay. The pool and gym were both closed. The breakfast had a very limited selection of food. The hotel room was clean, but look a little run down. We had problems with the toilet not flushing, so we were offered a different room to resolve the issue. The front desk person Thomas was very nice and helpful in resolving issues.
Nancy, 4-night family trip
Verified Hotels.com guest review

6/10 Good

No pool!!
We were in Winston Salem to celebrate our grandson 6th birthday. We’ve stayed here almost every time. But this time we had planned to have our grandson visit us and go swimming. Unfortunately at check in we were told the pool was unavailable. We stayed but had to pay to go swimming at a local aquatic center
Dorinda, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Room was not very clean and bedding stained
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Landon, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Faye, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Louis, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bill, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Decent value
The staff were very very friendly and helpful. The room was mostly clean, although not quite spotless with old food crumbs on the nightstand and floor, a few small hairs on the sheets and in the bathroom. Overall though it was decent for the price and we would stay again for a short trip or stopover.
Kenneth, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Not bad not great
The place wasn’t bad it just smelled like stale cigarettes. The area where we had the continental breakfast was not that clean nor was it stocked appropriately. The staff were friendly.
NIkoletta, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not very clean
The staff was nice. The first room we were assigned was filthy. The bathroom was not very clean and the bed had something sticky on the sheets and comforter. It was a smoking room so there were burn holes in the comforter. When this was brought to the front desk workers attention they moved us to a nonsmoking room which was cleaner. However, the bathroom had something on the wall by the toilet that looked like dried feces that someone smeared on it. The sheets were clean though and the bed slept pretty well.
1-night trip
Verified Hotels.com guest review