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Extended Stay America Austin - Downtown - Town Lake

2.5 stars
507 S. First St.AustinTX78704United States of America, ‏‎800 1205131 (Singapore Toll Free) +1-817-524-0058 (From abroad)
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Good3.0 / 5
Location
Great location
Service
Service is adequate
WiFi
Regular internet service
508See all 508 Hotels.com reviews
From 227 reviewsTripAdvisor Traveller Rating

Extended Stay America Austin - Downtown - Town Lake

Hotel Info: 800 1205131

from S$147
  • Deluxe Studio One King Smoking
  • Studio One Queen Non Smoking
  • Studio Two Queens Non Smoking
  • Studio One Queen Smoking
  • Deluxe Studio One King Non Smoking
  • Studio One King Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Also known as

  • Extended Stay America Austin Downtown Town Lake
  • Extended Stay America Hotel Austin Downtown Town Lake
  • Extended Stay America Austin Downtown Town Lake Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Use of nearby fitness center (discount)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built 1998
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America Austin - Downtown - Town Lake’s small print

Also known as

  • Extended Stay America Austin Downtown Town Lake
  • Extended Stay America Hotel Austin Downtown Town Lake
  • Extended Stay America Austin Downtown Town Lake Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 508 reviews

Extended Stay America Austin - Downtown - Town Lake
Outstanding5.0 / 5
Quality
Love the location
1 night family trip
Extended Stay America Austin - Downtown - Town Lake
Good3.0 / 5
Close but not too pricey
For someone wanting to be close to downtown and on a budget this is a decent place to stay. It's close to downtown just a few blocks from the Congress (bat) Bridge. A few good restaurants within only one block and one open until 2am Aussies with volleyball!
1 night family trip
Extended Stay America Austin - Downtown - Town Lake
Excellent4.0 / 5
Good hotel
Good hotel, not great but it felt safe and good enough. Close to downtown and 6th street.
1 night romance trip
Extended Stay America Austin - Downtown - Town Lake
Good3.0 / 5
Adequate but unimpressive
Hotel is older and in serious need of upgrades/renovations. Mildew on tile seams of tub and surround. No shampoo was available in the bathroom at time of check-in, nor was any ever offered. Bought my own. "Continental breakfast" consisted of fruit bars, pre-packaged muffin, or oatmeal, and coffee. Pretty sparse, tiny breakfast service area, with no place to sit. More than 3 or 4 people in the area felt very cramped to get anything done.
4 night trip with friends
Extended Stay America Austin - Downtown - Town Lake
Excellent4.0 / 5
New staff
I saw so many poor reviews so when I was asked at the front desk and let them have it when they asked me how my stay was. It was great. No bedbugs, no dirty linen, no loud noises after dark, no homeless people sleeping in the lobby at night (yes, that was in someone’s old review of this hotel). The staff was friendly and helpful. Check out and check in was fast and easy. No problems with overcharging or theft (which were in previous reviews too). They stated staff has been changed. I believe it if the old reviews are true. What I did see wrong was misinformed guests checking in and taking their frustration on the hotel staff. If you are staying here, please read the information provided before booking. The guest I was waiting patiently behind was having a fit that her sheets would not be changed while she was staying. This is an extended stay hotel and the rooms are cleaned weekly; a condition that is noted on their site. Descent price for location and compared to other hotels near downtown Austin. It’s not the Ritz and doesn't claim to be. It’s a nice and clean room to shower and sleep and enjoy good company.
1 night romance trip

See all reviews

Extended Stay America Austin - Downtown - Town Lake

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