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Hotel Spero

4-star hotel with restaurant, near Asian Art Museum of San Francisco


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1 / 78Hotel Spero
  • location is not the greatest. It is right next to tenderloin. The room walls are not…

    Dec 13, 2019

  • Nice hotel close to union square. There is free coffee in the morning for guests

    Dec 26, 2018

See all 1,965 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Transport options
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 236 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • 24-hour fitness center

What’s around

  • In Downtown San Francisco
  • San Francisco Museum of Modern Art - 14 min walk
  • San Francisco City Hall - 18 min walk
  • Lombard Street - 27 min walk
  • Oracle Park - 30 min walk
  • Asian Art Museum of San Francisco - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 1 Queen Bed
  • Deluxe Room, 1 Queen Bed, City View
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds, City View
  • Suite, 1 King Bed
  • Room, 1 King Bed, Accessible
  • Suite, 1 King Bed, City View
  • Accessible King
  • Deluxe Room, 1 King Bed
  • Standard Room, 1 King Bed


  • In Downtown San Francisco
  • San Francisco Museum of Modern Art - 14 min walk
  • San Francisco City Hall - 18 min walk

What’s around


  • In Downtown San Francisco
  • San Francisco Museum of Modern Art - 14 min walk
  • San Francisco City Hall - 18 min walk
  • Lombard Street - 27 min walk
  • Oracle Park - 30 min walk
  • Asian Art Museum of San Francisco - 13 min walk
  • Ferry Building - 24 min walk
  • Cable Car Museum - 13 min walk

Getting around

  • San Francisco International Airport (SFO) - 22 min drive
  • Oakland Intl. Airport (OAK) - 26 min drive
  • Concord, CA (CCR-Buchanan Field) - 36 min drive
  • San Francisco Station - 25 min walk
  • 22nd Street Station - 5 min drive
  • Bayshore Station - 9 min drive
  • Powell St & O'Farrell St Stop - 4 min walk
  • Powell St & Geary Blvd Stop - 4 min walk
  • Powell St & Post St Stop - 6 min walk

At a glance

Hotel size

  • This hotel has 236 rooms
  • This hotel is arranged over 17 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs and cats only)*


  • WiFi in public areas*
  • WiFi in rooms*


  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Segway rental/tour nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 5


  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop


  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking


  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Grab bar - in shower
  • Visual fire alarm

Languages Spoken

  • Chinese
  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable/satellite TV channels

Stay connected

  • WiFi (surcharge)
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


Jaspers Corner Tap - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Hotel Serrano
  • Hotel Spero Hotel
  • Hotel Spero San Francisco
  • Hotel Spero Hotel San Francisco
  • Hotel Spero San Francisco
  • Serrano Hotel San Francisco
  • Serrano San Francisco
  • Serrano
  • Spero San Francisco

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

English breakfast is offered for an extra charge of USD 22 for adults and USD 22 for children (approximately)

Pets are allowed for an extra charge of USD 75 per pet, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 34.19 per day (rates may vary)

WiFi is available in public areas for USD 34.19 per day (rates may vary)


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: USD 34.19 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Hotel Spero does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Spero.
  • Yes, cats and dogs are welcome. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Contactless check-out is available.
  • Yes, Jaspers Corner Tap offers American cuisine. Nearby restaurants include Sushi Boat (3-min walk), The Old Siam (3-min walk), and Thai Stick Restaurant (4-min walk).
  • No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
  • Have fun with activities like boat tours, fishing, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Hotel Spero also has a 24-hour fitness center.
  • 10.0.Exceptional

    Hotel room was clean and elegantly designed. Short walk to Union Square. Various food options around the hotel.

    3 night trip, Nov 24, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Location near enough to Union Square, food and shopping. However, during our walk in the later part of the evening (further down from the hotel in the opposite direction), we witnessed many homeless people. We had been cautioned on this. Our double room (see hotel photo on left) was a bit cramped and as was the washroom although it had beautiful big mirrors. The lobby is cosy and on the walls hung many interesting paintings.

    Dee, 2 night trip, Oct 19, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Good, but be careful

    Very good stay overall. Area is good but don’t go in the wrong direction when leaving. I was disappointed with the additional hotel fees (more than 100 USD). I realized later they were mentioned at the end of the booking, but not included in overall price. I would probably have selected another hotel otherwise

    Nicolas, 3 night business trip, May 30, 2018

    Verified guest review

  • 10.0.Exceptional

    Lobby was festive and clean. Really liked the room decor. Great mix of textures and furniture with character. Was clean, very clean. Comfy bedding and pillows were just right. Especially liked finding the television controller had been sanitized and bagged after. Great shower with clean and modern bath. Good toiletries and robe. Desk staff was prompt when food orders arrived. Jasper’s restaurant was reasonably priced and what you expect from California cuisine -great start to my day. Only draw back is the street action in this area. Had no issues but felt more comfortable using a car service to and from at night. But I’m the day this area has some fantastic architecture to take in. A

    8 night business trip, Dec 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel was a beautiful and very pleasing to the eye. The hotel lobby is stunning and decorated beautifully for the holidays. They provided little welcome kits that included gloves, mask, sanitizer and other goodies. They also offered another treat bag that included fresh fruit, a tumbler and other treats. Sanitizer was available at every elevator entrance and the lobbies entrances had motion sensing doors that would automatically open when leaving. On the outside you could press the handicap button to open the door. I loved both these features because it limited people touching the doors. Now what wasn't pleasing was the location of the hotel. There were a lot of homeless people and people with mental disabilities surrounding the blocks of the property however they stayed to themselves a some were very polite so while walking during the day and night, I felt safe. I told my friend, you can't judge a book by its library. This hotel was truly a diamond in the rough. There was a security on site and the restaurant, Jaspers was quick and delicious! The decor in the room was perfect. I felt more like a modern home feel vs. a hotel feel. The staff was very warm and welcoming. I would definitely recommend staying here.

    Ace, 3 night romance trip, Nov 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Don’t be scared off by the exterior surroundings

    Was initially thrown off when Siri toon us through the tenderloin where there are people in tents on the side however around the corner is completely different. Great hotel in convenient location.

    Anastasia, 1 night trip, Nov 21, 2020

    Verified guest review

  • 8.0.Very good

    Very trendy but tiny bathroom and average bed

    Jason, 2 night trip, Nov 9, 2020

    Verified guest review

  • 10.0.Exceptional

    This hotel is perfect. The staff was friendly and provided whatever I needed upon request. I would definitely stay here again.

    StephT, 1 night romance trip, Nov 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Business Traveler is pleased

    This hotel is very nice and provides great customer service. They go above and beyond to make your stay special. Also, the restaurant is really good.

    Alicia, 2 night business trip, Oct 23, 2020

    Verified guest review

  • 6.0.Good

    The room was as pictured. Nice, good size and clean but the lobby wasn’t too great. Needs some renovation. The neighborhood is sketchy to say the least. Lots of homeless and drug addicts. We should have gotten a hint when they gifted us with ear plugs at check in. Ambulance and police sirens all night long.

    Regina, 2 night romance trip, Oct 1, 2020

    Verified Expedia guest review

See all 1,965 reviews