6/10 Good
3 July 2022
Kinda nice, but disappointing
Free breakfast and parking were nice. Hotel shuttle never came to the airport after an hour, so I had to take an Uber. Called multiple times along with another family that was waiting. Wanted a rollaway bed that was listed as available on the hotels.com website for $10, but when we checked in, they said they weren't allowed in rooms that have 2 beds. Would have been nice if they wrote that on the hotels.com website. I wouldn't have booked the room then. Tub drain was blocked making the tub a mess. Maintenance came to unblock it, but we couldn't get anyone to clean it. Front desk wouldn't give me a sponge and cleaning products to clean it. Had to buy cleaning products and clean it myself. Shuttle did take us to the airport and they will also take you to the Mall of America.
3-night family trip
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