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Courtyard by Marriott New Orleans Metairie

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Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Exterior detail
Breakfast and dinner served
Interior entrance

Overview of Courtyard by Marriott New Orleans Metairie

Courtyard by Marriott New Orleans Metairie

3.0 star property
Suburban hotel in Metairie with outdoor pool and restaurant
8.6 out of 10 Fabulous
8.6/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
2 Galleria Blvd, Metairie, LA, 70001
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
  • Reception fireplace
  • Front desk safe
  • Corner/local shop
For families
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities

Room options

About this area

What's nearby

  • In a regional park
  • Mississippi River - 6 min drive
  • City Park - 7 min drive
  • Tulane University - 11 min drive
  • Mercedes-Benz Superdome - 8 min drive
  • Audubon Zoo - 12 min drive
  • Smoothie King Center - 8 min drive
  • Canal Street - 8 min drive
  • Frenchmen Street - 9 min drive
  • Saenger Theatre - 9 min drive
  • Royal Street - 10 min drive

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 13 min drive
  • New Orleans Union Passenger Terminal - 12 min drive

Restaurants

  • Acme Oyster House - 2 min drive
  • Outback Steakhouse - 3 min drive
  • IHOP - 15 min walk
  • Little Tokyo Restaurant - 8 min walk
  • Shogun - 3 min drive
Map

About this property

Courtyard by Marriott New Orleans Metairie

When you stay at Courtyard by Marriott New Orleans Metairie, you'll be within a 10-minute drive of Mercedes-Benz Superdome and Canal Street. Guests can take a dip in the outdoor pool or grab a bite to eat at The Bistro, which serves breakfast and dinner. Other features include a bar/lounge, a fitness centre and a snack bar/deli. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Local/corner shop
  • Fence around the pool

What to do

  • Free use of nearby fitness centre

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair-width doorways

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Special features

Dining

The Bistro – This bistro serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 8 to 15 per person

Renovations and closures

The property will be renovating from 5 April 2023 to 12 May 2023 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Courtyard Marriott Metairie
Courtyard Marriott New Orleans Hotel Metairie
Courtyard Metairie
Courtyard Metairie New Orleans
Courtyard New Orleans Metairie
Marriott Courtyard Metairie
Marriott Metairie Courtyard
Marriott Metairie New Orleans
Courtyard Marriott New Orleans Metairie Hotel
Courtyard Marriott New Orleans Metairie
Courtyard Marriott New Orleans
Courtyard by Marriott New Orleans Metairie Hotel
Courtyard by Marriott New Orleans Metairie Metairie
Courtyard by Marriott New Orleans Metairie Hotel Metairie

Frequently asked questions

Does Courtyard by Marriott New Orleans Metairie offer free cancellation for a full refund?
Yes, Courtyard by Marriott New Orleans Metairie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Courtyard by Marriott New Orleans Metairie?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Courtyard by Marriott New Orleans Metairie?
Yes, there's an outdoor pool.
Are pets allowed at Courtyard by Marriott New Orleans Metairie?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Courtyard by Marriott New Orleans Metairie?
Yes, there's free self parking.
What are the check-in and check-out times at Courtyard by Marriott New Orleans Metairie?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Courtyard by Marriott New Orleans Metairie?
No, this hotel doesn't have a casino, but Fair Grounds Race Course (9-min drive) and Harrah's New Orleans Casino (11-min drive) are both nearby.
What is there to do at Courtyard by Marriott New Orleans Metairie and nearby?
Courtyard by Marriott New Orleans Metairie has an outdoor pool and a fitness centre.
Are there restaurants at or near Courtyard by Marriott New Orleans Metairie?
Yes, there's an on-site restaurant, The Bistro.
What's the area around Courtyard by Marriott New Orleans Metairie like?
Courtyard by Marriott New Orleans Metairie is located a short 1-minute walk from Metairie Business District.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.7/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Marc, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome facility - You must stay here!
Outstanding! New facility. Clean and fresh. Modern and updated. Efficient, friendly, professional check in.
James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lots of construction going on. Fitness room unavailable during stay. TVs in lobby not working
2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Ken, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel is under Loud Renovations
It is not posted until you arrive that the hotel is under construction and undergoing renovations. If you are planning on sleeping in - bring headphones and earplugs. Plan to have to circle the parking lot for parking if you are arriving after 7pm. Front Desk staff is limited and phones in the rooms do not ring to the front desk. The hotel insists that we are notified of the loud noises when booking the room. I did not see that when booking the room within hotels.com and they’re not sorry it wasn’t communicated until arrival and after the cancellation period has passed. The trip was the weekend of ST Pats Metairie Road Parade so all of the nearby hotels were booked. You will be awakened by concrete being jackhammered at 7:30/8:00 am and it’s ok for them because they posted a pardon our dust - just not our Jack hammer first thing in the morning
Melissa, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Under construction
I wish I’d have known it was under construction so I could’ve chosen a different hotel. I’m sure it’s quite nice when not being worked on but the construction noise, dust, rerouting of the front lobby and relocation of the restaurant for a makeshift breakfast area was disappointing. They did their best to make it work but I’d rather not stay at a hotel while it is under construction and remodeling.
Deanna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Regina, 1-night trip
Verified Expedia guest review

4/10 Fair

Property undergoing extensive renovations, and so no restaurant, gym, fitness center, pool, or lobby. This was not indicated clearly at time of booking. Despite having no restaurant, even the make shift coffee station requires prepayment (you’d think this would be complimentary given the state of the property). I was told my room would be cleaned daily at check in, and it has not been cleaned, despite two subsequent calls asking for service and housekeeping confirming it would be cleaned.
SARA, 2-night business trip
Verified Travelocity guest review

10/10 Exceptional

The staff was very nice. The room was clean.
Danielle, 1-night family trip
Verified Hotels.com guest review