Guests
All properties in Metairie, Louisiana, United States of America

Courtyard by Marriott New Orleans Metairie

Suburban hotel in Metairie with outdoor pool and restaurant

  • Free WiFi and free parking
From
S$178

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Room, 1 King Bed, Non Smoking - Bathroom
  • Exterior
  • Outdoor Pool
Outdoor Pool. Image 1 of 26.
1 / 26Outdoor Pool
2 Galleria Blvd, Metairie, 70001, LA, United States of America
8.2.Very good.
  • The place was clean. The carpet needed to be replaced. It had a smell. Our entire group…

    Jan 8, 2022

  • Over-priced hotel. The service was poor. Requested alternate day housekeeping service,…

    Dec 24, 2021

See all 224 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 148 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Free toiletries

What’s around

  • In a regional park
  • Metairie Business District - 1 min walk
  • Lakeside Shopping Center - 25 min walk
  • Clearview Mall - 2.7 mi / 4.3 km
  • City Park - 4.2 mi / 6.7 km
  • Xavier University of New Orleans - 4.7 mi / 7.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Junior Suite, 1 Bedroom, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, Balcony
  • Room, 1 King Bed, Non Smoking, Balcony

What’s around

Landmarks

  • In a regional park
  • Metairie Business District - 1 min walk
  • Lakeside Shopping Center - 25 min walk
  • Clearview Mall - 2.7 mi / 4.3 km
  • City Park - 4.2 mi / 6.7 km
  • Xavier University of New Orleans - 4.7 mi / 7.5 km
  • New Orleans Museum of Art - 5 mi / 8 km
  • Lafreniere Park - 5.2 mi / 8.4 km
  • Audubon Park - 5.5 mi / 8.9 km
  • Magazine Street - 5.8 mi / 9.3 km
  • University Medical Center New Orleans - 5.9 mi / 9.5 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive
  • New Orleans Union Passenger Terminal - 10 min drive
map
See on map
2 Galleria Blvd, Metairie, 70001, LA, United States of America

At a glance

Hotel size

  • This hotel has 148 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Number of outdoor pools - 1
  • Pool sun loungers
  • Fitness facilities
  • Pool umbrellas
  • Free use of nearby fitness center

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Connecting/adjoining rooms available

Special features

Dining

The Bistro - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between USD 8 and USD 15 per person (approximately)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Courtyard Marriott Metairie
  • Courtyard Marriott New Orleans Metairie
  • Courtyard Marriott New Orleans
  • Courtyard by Marriott New Orleans Metairie Hotel
  • Courtyard by Marriott New Orleans Metairie Metairie
  • Courtyard by Marriott New Orleans Metairie Hotel Metairie
  • Courtyard Marriott New Orleans Hotel Metairie
  • Courtyard Metairie
  • Courtyard Metairie New Orleans
  • Courtyard New Orleans Metairie
  • Marriott Courtyard Metairie
  • Marriott Metairie Courtyard
  • Marriott Metairie New Orleans
  • Courtyard Marriott New Orleans Metairie Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Courtyard by Marriott New Orleans Metairie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant, The Bistro. Nearby restaurants include City Diner (3-min walk), City Diner (3-min walk), and Ristorante Filippo (5-min walk).
  • No, this hotel doesn't have a casino, but Fair Grounds Race Course (8-min drive) and Harrah's New Orleans Casino (10-min drive) are both nearby.
  • Courtyard by Marriott New Orleans Metairie has an outdoor pool and a fitness center.
8.2.Very good.
  • 2.0.Poor

    Would not recommend

    We stay at Marriot hotels all the time, but will never come back to this one. The rooms are not clean. We asked twice for house keeping to just replace towels etc., and it didnt happen. We had a toilet clog (not due to our use, it was like that when we came into the room) and was told that we can come pick up a plunger from the front desk so that we can fix the problem. The blankets were dirty, walls had cracks in them, etc... The staff was friendly, but we will not stay there again.

    4 night family trip, Dec 18, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    I’d avoid this hotel

    The floor was damp and the sink pipes were clogged. The bed was clean and comfortable. Overall a 5 on 10.

    2 night trip, Dec 17, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    It smelled horrible when you walked in the door. No hot water. We were told intermittent hot water at non-peak times. No hot water. Our last night the fire alarm was pulled off wall and alarm went off at 2:30 am, 3:00 am and 6:30 am. Not a good night.

    Michelle, 2 night business trip, Dec 9, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Not your typical Marriott experience. I generall

    Hot water issues and staff argumentative. Food terrible and served out of date food items.

    matthew, 2 night trip, Nov 28, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Room in need of repairs, but service friendly and

    Service was good and friendly. Prompt response to clogged toilet and missing room hairdryer. But the fact that the hairdryer was missing and the toilet clogged on the second day was not good. Also, some fixtures in the room were in need of repair, specifically the shower grab-bar and a few other broken items. The show floor was very slippery and in need of a rubber mat.

    Joseph, 3 night trip, Nov 20, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    A little janky, but safe.

    Overall it was a decent stay, but it's not in a great location where you can walk to a store. It needs a fresh touch up because it feels run down. Cigarette butts are in all of the planters. Bent paper signs are demanding people stay back from the front desk. You were hit with paper signs that say there are no rooms available with no exceptions right at the front doors. Did not feel very welcoming. Coffee was awful and since we don't have a car we would have had to spend $15 to Uber to a coffee house. The fitness center didn't have any free weights under 15 lbs so I wasn't able to get a good workout in. But if you're a guy or a strong lady, you won't have any trouble getting it done.. Overall, It just felt a little janky for a hotel that we paid over $200 a night for. With a name like Marriott they need to do better.

    2 night trip, Oct 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great place but still recovering from hurricane

    This is an outstanding facility but unfortunately it was full of ATT employees working on repairs from the hurricane. As such the service wasn't up to Marriott greatness, but the employees that were working were extremely polite and helpful

    John, 3 night business trip, Oct 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The staff was very friendly and helpful

    Janice Theresa, 2 night family trip, Oct 1, 2021

    Verified Orbitz guest review

  • 6.0.Good

    The sheets and blankets were stained, the water pressure in the sink was very low, made it difficult to wash hands, hotel needs to be updated. Elevators were very old and were delayed. The doors didn’t open right away…almost seemed like we were stuck on them at one point.

    Amanda, 2 night trip with friends, Oct 1, 2021

    Verified Orbitz guest review

  • 8.0.Very good

    Very nice property. Clean and comfortable. Convenient to all of Metairie.

    1 night business trip, Aug 15, 2021

    Verified Travelocity guest review

See all 224 reviews