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Senseana Sea Side Resort & Spa - All-inclusive

5.0 star property
All-inclusive property in Hersonissos with 2 restaurants and free water park

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Senseana Sea Side Resort & Spa - All-inclusive

Photo gallery for Senseana Sea Side Resort & Spa - All-inclusive

Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
Exterior
Free minibar, in-room safe, blackout curtains, iron/ironing board
Lobby

Overview of Senseana Sea Side Resort & Spa - All-inclusive

6.0

Good

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Free breakfast
  • Free WiFi
  • Air conditioning
Map
Analipsis Hersonissou, Hersonissos, Crete, 70014
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Free water park
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Pool bar
  • Room service
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Blackout curtains

Room options

Family Room, Garden View (Sharing Pool Swim Up)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Studio Suite, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room, Garden View (Sharing Pool swim up)

  • Sleeps 2
  • 1 King Bed

Family Room, Private Pool, Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Garden View (Sharing Pool Swim Up)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room, Private Pool, Garden View

  • Sleeps 2
  • 1 King Bed

Double Room, Garden View (with Outdoor Spa Bath)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Family Room, Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Double Room Single Use, Garden View

  • Sleeps 1
  • 1 King Bed

Double Room, Garden View

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Family Room, Outdoor Jetted Tub, Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this area

What's nearby

  • Star Beach Water Park - 9 min drive
  • Crete Golf Club - 11 min drive
  • Stalis Beach - 19 min drive
  • Heraklion Port - 19 min drive
  • Heraklion Archaeological Museum - 20 min drive
  • Palace of Knossos - 21 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 22 min drive

Restaurants

  • La Veranda - 10 min walk
  • Stella Palace Thalassa Pool Bar - 5 min walk
  • Ocean Seaside - 5 min walk
  • Bar Guru - 12 min walk
  • Volkano - 9 min walk
Map

About this property

Senseana Sea Side Resort & Spa - All-inclusive

Bring the family when you stay at Senseana Sea Side Resort & Spa - All-inclusive in Hersonissos and have fun at the free water park. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. Other highlights at this luxurious property include a poolside bar and a garden.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Languages

English, French, German, Greek

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Health First (Greece)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Free antigen/rapid COVID-19 testing is available on site
This information is provided by our partners.

At a glance

Hotel size

  • 180 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Free water park access
  • Playground

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Garden
  • An outdoor pool
  • Free water park

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Main Restaurant – On-site buffet restaurant.
Cretan Restaurant – This restaurant specialises in Greek cuisine. Reservations are required. Open selected days.
Pool Bar – On-site bar. Open daily.
Lobby Bar – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Free antigen/rapid COVID-19 testing is available on site.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property registration number 1039K015A0008801

Also known as

Club Marmara Golden Star
Senseana Sea Side Resort Spa
Club Marmara Golden Star All Inclusive
Senseana Sea Side Resort Spa All inclusive
Senseana Sea Side Resort & Spa - All-inclusive Hersonissos

Frequently asked questions

Does Senseana Sea Side Resort & Spa - All-inclusive offer free cancellation for a full refund?
Yes, Senseana Sea Side Resort & Spa - All-inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Senseana Sea Side Resort & Spa - All-inclusive?
This property confirms that free on-site COVID-19 testing (antigen/rapid screening is available. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Senseana Sea Side Resort & Spa - All-inclusive?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Senseana Sea Side Resort & Spa - All-inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Senseana Sea Side Resort & Spa - All-inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Senseana Sea Side Resort & Spa - All-inclusive?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM.
What is there to do at Senseana Sea Side Resort & Spa - All-inclusive and nearby?
Senseana Sea Side Resort & Spa - All-inclusive has 2 bars and an outdoor pool, as well as a garden.
Are there restaurants at or near Senseana Sea Side Resort & Spa - All-inclusive?
Yes, there are 2 on-site restaurants, featuring Greek cuisine.
Does Senseana Sea Side Resort & Spa - All-inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.

Reviews

6.0

Good

6.2/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Very good

imri, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Laura, 7-night romance trip
Verified Expedia guest review

2/10 Poor

Ruined vacation, major health issues
Despite being a newly constructed hotel, the overall experience fell short of expectations. Even when the construction is completed, it is difficult to consider this establishment as a true 5-star hotel, as advertised. The absence of a beachfront and the relatively small pool area were notable drawbacks. Additionally, the lack of waterfront rooms, despite their promotion, was misleading. While there is a public beach a 10-minute walk away, the beach area directly in front of the hotel was unappealing, utilized for boat docking, and cramped between deteriorating concrete piers. However, the most disheartening aspect was how the hotel's actions impacted our vacation negatively. We later discovered that the hotel was aware of multiple guests falling ill but failed to inform us. They only mentioned a few COVID cases as the reason for the staff wearing masks. Unfortunately, after two days, I became severely sick, spending the entire night vomiting and experiencing major diarrhea for the remainder of the trip. The hotel's lack of transparency and honesty ruined our vacation experience.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

4/10 Fair

It was a horror trip. Due to bad hygiene in the hotel, half of the guests got an bacterial stomach infection. I was throwing up during the whole stay and even had to go to hospital. The whole staff knew that I was doing that bad and I specifically told me them to get me a stomach friendly dish like some overcooked rice. They just didn’t come and I just kept waiting. Turned out they were planning on not getting me anything until 7pm! I would’ve starved to death since I couldn’t keep anything in my stomach. I didn’t see anyone disinfect any of the door nobs or anything. I don’t even know why I payed so much for that trip I should’ve just stayed home. And I’m still sick
Verified Expedia guest review

4/10 Fair

Die Unterkunft hat eindeutig zu früh ihre Türen geöffnet! Am ersten Tag als wir anreisten, wurde unser Check-in verschoben. Als wir dann um 17 Uhr ungeduldig wurden, brachte uns ein Mitarbeiter in ein Zimmer. Sie öffneten die Tür und sahen, das Zimmer ist schon belegt. Dann ging es weiter ins nächste Zimmer. Dies war ebenfalls belegt, dort waren sogar zwei Damen drin. Privatsphäre, nein! Wir sollten erneut warten. Nach 1 Std. nachdem ich den Expedia Support kontaktierte, wurde ein Zimmer orfanisiert. Um 18:30 konnten wir dann endlich aufs Zimmer. Wir hoffen nun endlich auf ein erholsamen Urlaub. Von wegen! Am Nächsten Tag spielte die Elektronik auf dem Zimmer verrückt. Die Lichter im Schlafzimmer gingen nicht mehr aus, das Licht in Bad ging nicht an. Nach mehrmaligen Beschwerden wurde nichts unternommen. Irgendwann um 23 Uhr kam dann ein Techniker und kümmerte sich drum. Des weiteren war im Hotel eine riesen Baustelle. Es war laut, es wurde gebohrt und Wände gestemmt bis in den späten Stunden. Das ist keine Erholung. Im Flur lagen überall Werkzeuge! Schrecklich, man zahlt so ein hohen Betrag und man kann sich nicht erholen. Kulanz gab es nicht! Akzeptier oder stirb! Nie wieder!
Ajshe, 4-night romance trip
Verified Expedia guest review