Arlo Midtown

Photo gallery for Arlo Midtown

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Terrace/patio
Room, 2 Double Beds, Terrace | Terrace/patio
Room, 2 Double Beds, Wheelchair Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Room, 1 King Bed, Terrace, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Arlo Midtown

VIP Access

Arlo Midtown

4.0 star property
4-star hotel with restaurant, near Times Square

9.2/10 Superb

2,358 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is S$334
Price available on 02/10/2022
Map
351 West 38th Street, New York, NY, 10018
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Communal living room
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Manhattan
  • Times Square - 7 min walk
  • Madison Square Garden - 8 min walk
  • Broadway - 13 min walk
  • 5th Avenue - 13 min walk
  • Bryant Park - 14 min walk
  • Empire State Building - 15 min walk
  • Grand Central Terminal - 21 min walk
  • Radio City Music Hall - 21 min walk
  • Rockefeller Center - 23 min walk
  • Columbus Circle - 24 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • Newark Liberty Intl. Airport (EWR) - 31 min drive
  • LaGuardia Airport (LGA) - 31 min drive
  • John F. Kennedy Intl. Airport (JFK) - 48 min drive
  • Penn Station - 9 min walk
  • New York W 32nd St. Station - 14 min walk
  • Grand Central - 42 St. Station - 21 min walk
  • 34 St. - Penn Station - 7 min walk
  • Times Sq. - 42 St. Station - 9 min walk
  • 34 St. - Penn Station (Fashion Av.) - 9 min walk

About this property

Arlo Midtown

4-star hotel near Broadway
A short walk from Madison Square Garden and Times Square, Arlo Midtown provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Nearly Ninth Bar + Lounge, the onsite restaurant. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Breakfast (surcharge), secured bicycle storage, and a porter/bellhop
  • A 24-hour front desk, a gift shop, and a TV in the lobby
  • Concierge services, bicycle parking, and tour/ticket assistance
Room features
All guestrooms at Arlo Midtown feature perks such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch LED TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, recycling, and premium channels

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest accommodations are accessible via mobile device

Safety measures

Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 489 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

What to do

  • Bicycle tour information
  • Free bicycles nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • Fitness center
  • Bicycle parking

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium digital channels
  • Netflix
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Recycling
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Nearly Ninth Bar + Lounge - This lobby lounge serves lunch and dinner.
Nearly Ninth Coffee Bar - Onsite coffee shop. Open daily.
Nearly Ninth - Onsite restaurant. Open daily.
Rooftop at Nearly Ninth - Onsite rooftop bar. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 25.25 per accommodation, per night

Optional extras

  • Breakfast costs between USD 15.00 and USD 35.00 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • SafeStay (AHLA - USA)
  • Intertek Cristal (3rd party expert - Global)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Frequently asked questions

Does Arlo Midtown offer free cancellation for a full refund?
Yes, Arlo Midtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Arlo Midtown?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Arlo Midtown on 2 October 2022 start from S$334, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Arlo Midtown?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Arlo Midtown?
Yes, cats and dogs are welcome. There's a charge of USD 20 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times at Arlo Midtown?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Arlo Midtown?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Arlo Midtown and nearby?
Have fun during the warmer months with activities nearby such as cycling. Arlo Midtown also has a fitness center.
Are there restaurants at or near Arlo Midtown?
Yes, there's an onsite restaurant, Nearly Ninth Bar + Lounge. Nearby restaurants include Aya Sushi (4-min walk), sky room (4-min walk), and Beer Authority (5-min walk).
What's the area around Arlo Midtown like?
Arlo Midtown is a short 7-minute walk from 34 St. - Penn Station and 7 minutes' walk from Times Square.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Kelly, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rosemary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Leon, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Just wish with had a coffee machine in the room !! Otherwise very nice hotel Very convenient !! Close to where I wanted to go
pascale, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Terrible Service - not business friendly hotel
Booked a high floor city view room (second highest tier room at hotel) but when I got there they only had a 12th floor room available (which is lower half of building that’s 26 stories) in Manhattan. When I inquired about higher floor they gave me a room on 18th floor facing a wall. I went back downstairs to speak with manager who did not provide any appropriate customer service and said that’s all they had. No effort to say can we give you a partial credit, a drink, something but simply defending that’s a high floor room category in their view and thats it. No a shred of effort to accommodate with something. Will not return to hotel. Avoid if you’re a business traveler.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff. Alex is the star of Arlo. The food is great, the cocktails are amazing and the location is perfect! I will stay @Arlo Midtown again.
David, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice hotel & staff
E. A. (Ernie), 5-night trip
Verified Hotels.com guest review

8/10 Very good

36 Hrs in NYC
Convenient walk to Penn Station and MSG. Roof-top bar was great with awesome cocktails.
Megan, 1-night trip with friends
Verified Hotels.com guest review