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Arlo Midtown

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Room, 1 King Bed (City) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Property amenity
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lunch and dinner served

Overview of Arlo Midtown

VIP Access

Arlo Midtown

4.0 star property
4-star hotel with restaurant, near Madison Square Garden
9.2 out of 10 Superb
9.2/10 Superb

3,632 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
351 West 38th Street, New York, NY, 10018
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 2 meeting rooms
  • Terrace
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Manhattan
  • Jacob K. Javits Convention Center - 8 min walk
  • Madison Square Garden - 8 min walk
  • Times Square - 9 min walk
  • Broadway - 9 min walk
  • Bryant Park - 12 min walk
  • Empire State Building - 13 min walk
  • 5th Avenue - 14 min walk
  • Grand Central Terminal - 21 min walk
  • Rockefeller Center - 21 min walk
  • Radio City Music Hall - 21 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • LaGuardia Airport (LGA) - 29 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 30 min drive
  • John F. Kennedy International Airport (JFK) - 51 min drive
  • Penn Station - 9 min walk
  • New York W 32nd St. Station - 14 min walk
  • Grand Central - 42 St. Station - 21 min walk
  • 34 St. - Penn Station - 7 min walk
  • Times Sq. - 42 St. Station - 9 min walk
  • 34th Street–Hudson Yards Station - 9 min walk

Restaurants

  • Tavola - 1 min walk
  • Scallywag's - 1 min walk
  • Mercato - 2 min walk
  • Nittis - 2 min walk
  • Il Punto Ristorante - 1 min walk

About this property

Arlo Midtown

Located 2.2 mi (3.6 km) from the airport, Arlo Midtown features a rooftop terrace and puts you only a five-minute drive from Times Square. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a snack bar/deli and a terrace. Fellow travellers say good things about the breakfast. The property is only a short walk to public transportation: 34 St. - Penn Station is 7 minutes and Times Sq. - 42 St. Station is 9 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest accommodations are accessible via mobile device

Safety measures

Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 489 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (USD 50 per day)
  • Secured covered on-site valet parking (USD 60 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

What to do

  • Bike tour information
  • Free bikes nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • Fitness centre
  • Bike parking

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium digital channels
  • Netflix
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Recycling
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Atrium Bar – This lobby lounge serves lunch and dinner.
Coffee Bar – On-site coffee shop. Open daily.
Breakfast Room – On-site restaurant. Open daily.
ART Midtown – On-site rooftop bar. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 28.69 per accommodation, per night

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 15.00 to 35.00 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per day

Parking

  • Covered self-parking costs USD 50 per day
  • Covered valet parking costs USD 60 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • SafeStay (AHLA - USA)
  • Intertek Cristal (third-party expert - Global)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Frequently asked questions

Does Arlo Midtown offer free cancellation for a full refund?
Yes, Arlo Midtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Arlo Midtown?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Arlo Midtown?
Yes, cats and dogs are welcome. There's a charge of USD 20 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Arlo Midtown?
Yes. Self-parking costs USD 50 per day. Valet parking costs USD 60 per day.
What are the check-in and check-out times at Arlo Midtown?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Arlo Midtown?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Arlo Midtown and nearby?
Have fun during the warmer months with activities nearby such as cycling. Arlo Midtown also has a fitness centre.
Are there restaurants at or near Arlo Midtown?
Yes, there's an on-site restaurant, Atrium Bar.
What's the area around Arlo Midtown like?
Arlo Midtown is a short 7-minute walk from 34 St. - Penn Station and 8 minutes' walk from Madison Square Garden.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent location, very professional staff and top-rated breakfast.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Irene, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathryn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room was spacious and clean. Bed was relatively comfortable. Parking drop off was great but pick up - you need to a lot for at least 45 minutes.
Stephanie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A hidden gem
The hotel is ideally situated away from the hustle and bustle that is New York. Reception staff were amazing. Nothing was any trouble. They were outstanding.
Vivienne, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Patrick, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Seyed Saleh, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Erika, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

nancy, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Hair all over the bathroom; bathroom appliances and fixtures were so loose they almost fell off the wall. This is a run-down and badly maintained hotel.
1-night trip with friends
Verified Hotels.com guest review