Hotel Serra de Penedo

Photo gallery for Hotel Serra de Penedo

Primary image
Indoor pool, outdoor pool
Bed sheets
Bed sheets
Bed sheets

Overview of Hotel Serra de Penedo

Hotel Serra de Penedo

2.5 star property
Hotel with outdoor pool, near Itatiaia National Park
21 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
Map
Rua AA, Estrada da Fazendinha, Itatiaia, RJ, 27580-000
Main amenities
  • 21 guestrooms
  • Indoor pool and outdoor pool
  • Garden
  • Picnic area
  • Barbecue grills
  • Limited hour front desk
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Barbecue grill(s)
  • Free self parking
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Penedo
  • Itatiaia National Park - 1 min drive
  • Pequena Finlandia - 15 min drive
  • Casa do Chocolate - 18 min drive
  • Serrinha do Alambari - 54 min drive
  • Militar da AMAN Museum - 41 min drive

Getting around

  • Resende (REZ) - 49 min drive
  • Rio de Janeiro (SDU-Santos Dumont) - 144 min drive
  • Rio de Janeiro International Airport (GIG) - 87.5 miles/140.8 km

About this property

Hotel Serra de Penedo

Enjoy your visit to Itatiaia with a stay at Hotel Serra de Penedo. Other highlights include an indoor pool, an outdoor pool, and a garden.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms

Arriving/Leaving

  • Check-in time from noon - 11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 11:00 PM
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • 1 per room

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Barbecue grills

Taking the kids

  • Children stay free

Services

  • Front desk (limited hours)

Facilities

  • Garden
  • Picnic area
  • An outdoor pool
  • An indoor pool

Languages spoken

  • Portuguese

Room amenities

Be entertained

  • Television

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Towels

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A 5.0 percent city/local tax will be charged

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for BRL 50.00 per night
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: BRL 50.00 per night
  • Pets are allowed for an extra charge of BRL 50.00 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Serra de Penedo Hotel
Hotel Serra de Penedo Itatiaia
Hotel Serra de Penedo Hotel Itatiaia

Frequently asked questions

Overall score and ratings

5.6

6.5/10

Cleanliness

7.3/10

Staff & service

4.0/10

Amenities

5.7/10

Property conditions & facilities

5.3/10

Eco-friendliness

4/10 Fair

Natureza à volta salvou a hospedagem
Infelizmente pelo valor pago, a estadia ficou muito aquém do esperado. Suite com cheiro forte de local fechado, não sei se poderia dizer logo. Mas lugar fechado, lembrando cheiro de ambiente abandonado. Minha namorada sofreu por causa dos odores de poeira fina nas roupas de cama, e quase teve de ir embora devido à renite. Infraestrutura necessita urgentemente de reparos. Em todas as áreas que pude acessar, desde meu quarto, até a sala de jogos, piscina com água natural, tudo que estava disponível pra mim e minha namorada, claramente pedia por manutenção. Sei do momento difícil do mundo como um todo, mas lixa, pintura, verniz, amaciante, sabão em pó, e pequenas manutenções na parte elétrica são acessíveis e necessárias. Pia do banheiro sempre entupindo, porta não abre toda porque a pia está no caminho, e por aí vai... Agradeço ao Beto pela atenção, mas notei que trabalha sozinho e por consequência sobrecarregado. Algumas economias acabam interferindo no bem estar de quem trabalha e quem desfrutará dos serviços também. Um local tão lindo, com uma área construída muito bem elaborada, mas tão abandonado desse jeito, mereceria um zelo maior. De qualquer forma, agradeço pela estadia e as boas intenções. Infelizmente não recomendo a hospedagem ao menos por enquanto.
Diego, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Marcia alves, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Terrível a experiência
Lugar sujo e com baixa manutenção. Mofo em vários locais, falta de limpeza e conservação. Água quente sempre falta, ventilador só o pó, colchão velho e com cheiro de mofo
2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Péssimo local
Foi péssimas só fiquei da sexta pro sábado, não tinha água, um ventilador minúsculo para 3 pessoas. 3 camas em direção oposta e só 1 ventilador, a cortina do quarto não fechava, luz de fora acesa atrapalhando o sono, quarto sujo, não tinha nem água, água do chuveiro fria.
FRANCISCA, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Atendimento bom. Quarto muito velho, pia entupida. sem estrutura para o frio. Estrutura do hotel péssima
Renato, 1-night trip
Verified Hotels.com guest review

8/10 Very good

RAFAEL, 1-night trip
Verified Hotels.com guest review

4/10 Fair

lugar maravilhoso, o hotel não
hotel antigo com varios problemas criticos, sem wifi, na descrição diz que tem mas não funciona, sem sinal de celular, não tem salão de festas, piscina com varios vazamentos, inoperante, sem cercado risco para crianças
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Foi razoável pois não estava tendo café da manhã a piscina não estava cheia
Danielle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lugar tranquilo e muito agradavel. Otimo para lugar para quem busca tranquilidade e descanso.
Valdeci, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Leonardo, 2-night trip
Verified Hotels.com guest review