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Neya Porto Hotel

4-star hotel in Lordelo do Ouro e Massarelos with spa and restaurant

  • Free WiFi

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Superior Suite (Duplex) - Living Area
  • Superior Suite (Duplex) - Bathroom
  • Hotel Bar
Hotel Bar. Image 1 of 55.
1 / 55Hotel Bar
Rua de Monchique, 35-41, Porto, 4050-394, Portugal
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Official standards

This property advises that it adheres to Clean & Safe (Portugal) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Parking available
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 124 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Full-service spa
    • Rooftop terrace
    • Breakfast available

    For families

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Children's club (free)
    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Free toiletries

    What’s around

    • In Lordelo do Ouro e Massarelos
    • Museum of Port Wine - 3 min walk
    • Porto Historic Center - 7 min walk
    • Romantico Museum - 9 min walk
    • Electric Tram Museum - 10 min walk
    • Soares dos Reis National Museum - 10 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Classic Twin Room
    • Superior Twin Room
    • Superior Suite (Duplex)
    • Family Room
    • Deluxe Twin Room
    • Premium Twin Room
    • Classic Double Room
    • Deluxe Double Room
    • Deluxe Suite
    • Classic Suite

    What’s around


    • In Lordelo do Ouro e Massarelos
    • Museum of Port Wine - 3 min walk
    • Porto Historic Center - 7 min walk
    • Romantico Museum - 9 min walk
    • Electric Tram Museum - 10 min walk
    • Soares dos Reis National Museum - 10 min walk
    • Parque das Virtudes - 11 min walk
    • Church of Sao Francisco - 12 min walk
    • University of Porto - 12 min walk
    • Sao Nicolau Church - 12 min walk
    • Stock Exchange Palace - 12 min walk

    Getting around

    • Dr. Francisco de Sa Carneiro Airport (OPO) - 14 min drive
    • São Bento Station - 18 min walk
    • General Torres Station - 3 min drive
    • Vila Nova de Gaia Station - 5 min drive
    • Monchique Stop - 3 min walk
    • Alfândega Stop - 3 min walk
    • Entre Quintas Stop - 7 min walk
    See on map
    Rua de Monchique, 35-41, Porto, 4050-394, Portugal

    At a glance

    Hotel size

    • This hotel has 124 rooms
    • This hotel is arranged over 5 floors


    • Check-in time starts at 2:00 PM
    • Check-out time is noon
    • Express check-in

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18


    • Free children's club


    • No pets or service animals allowed


    • Free WiFi in public areas
    • Free WiFi in rooms


    • Onsite self parking (EUR 20 per day)
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (free)
    • In-room childcare (surcharge)

    Food and drink

    • Continental breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli

    Things to do

    • Full-service spa
    • Spa treatment room(s)
    • Free bicycles on site

    Working away

    • Business center
    • Number of meeting rooms - 3
    • Conference space
    • Conference space size (feet) - 1346
    • Conference space size (meters) - 125
    • Conference center


    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Luggage storage


    • Elevator
    • Rooftop terrace
    • Terrace


    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible spa
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge

    Languages Spoken

    • English
    • French
    • Spanish

    In the room

    Home comforts

    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Things to enjoy

    • Furnished balcony

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone


    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features


    Neya Day Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

    The spa is open daily.


    Viva Porto - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.

    Ultimo - Overlooking the ocean, this rooftop bar serves lunch and dinner. Open daily.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 2.0 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

    Optional extras

    • Continental breakfast is offered for an extra charge of EUR 15 for adults and EUR 7.5 for children (approximately)

    Children & extra bedsPay at property

    • In-room babysitting is available for an extra charge
    • Rollaway beds are available for EUR 50.0 per day
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

    ParkingPay at property

    • Self parking costs EUR 20 per day

    Pool, spa & gym (if applicable)Pay at property

    • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property accepts Visa, Mastercard, American Express, debit cards and cash.

    Also known as

    • Neya Porto Hotel Hotel
    • Neya Porto Hotel Porto
    • Neya Porto Hotel Hotel Porto

    *See fees & policies for additional details or extra charges


    • Yes, Neya Porto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 20 per day.
    • Sorry, pets and service animals aren't allowed.
    • You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
    • Yes, Viva Porto offers local cuisine and ocean views. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Largo da Alfândega (3-min walk), Taberna do Cais das Pedras (5-min walk), and Taberna do Barqueiro (5-min walk).
    • Have fun during the warmer months with activities such as cycling. Neya Porto Hotel also has a spa.
    • 10.0.Exceptional

      Unieke locatie, perfecte kamer met super uitzicht. Dakterras ook zeer mooi. Smaakvolle inrichting overal en eten heel lekker en verzorgd. Een aanrader

      2 night romance trip, Aug 11, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Chambre confortable propre. Enregistrement à l’accueil un peu long alors que nous étions seuls et avions réservé. Petit déjeuner parfait Personnel aimable Problème de tv non résolu mais assiette de fruits en dédommagement, sympa.

      Christophe, 5 night trip, Jul 10, 2021

      Verified guest review

    • 8.0.Very good

      Die Lage des Hotels ist sehr schön aber wir hatten einen Zimmer mit Blick auf dem Innenhofs. Wir haben gefragt auf ein Zimmer mit Fluß-Blick hätte 40Eur mehr pro Tag gekostet. Das lohnt sich nicht wenn man den ganzen Tag unterwegs ist. Die Sauna/Wellness Bereich war nicht geöffnet, nicht möglich zu benutzen. Fitness war möglich zu benutzen nach Anmeldung an der Rezeption. Das Frühstück war gut, serviert vom Personal. Das beste war die Lounge ganz oben. Die Barkeeperin sehr nett.

      BlueskyBA, 3 night romance trip, Oct 9, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      michel, 2 night trip, Jul 22, 2021

      Verified guest review

    See all 4 reviews