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Grand Copthorne Waterfront (SG Clean)

Photo gallery for Grand Copthorne Waterfront (SG Clean)

Lobby
Outdoor wedding area
Exterior
Minibar, in-room safe, laptop workspace, iron/ironing board
Restaurant

Overview of Grand Copthorne Waterfront (SG Clean)

Grand Copthorne Waterfront (SG Clean)

5.0 star property
Riverfront hotel with spa, near Orchard Road
8.0 out of 10 Very good
8.0/10 Very good

762 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is S$234
Price available on 11/06/2023
Map
392 Havelock Road, Singapore, 169663
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Conference centre
  • Limo/town car service
  • Terrace
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Singapore River
  • Orchard Road - 24 min walk
  • Raffles Place - 25 min walk
  • Bugis Street Shopping District - 37 min walk
  • Singapore Botanic Gardens - 39 min walk
  • Gardens by the Bay - 41 min walk
  • Marina Bay Sands Skypark - 42 min walk
  • Marina Bay Sands Casino - 43 min walk
  • Singapore Flyer - 45 min walk
  • Suntec City - 4 min drive
  • Marina Bay Street Circuit - 5 min drive

Getting around

  • Singapore (XSP-Seletar) - 24 min drive
  • Changi Airport (SIN) - 30 min drive
  • Senai International Airport (JHB) - 64 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 22.5 miles/36.2 km
  • JB Sentral - 25 min drive
  • Havelock Station - 4 min walk
  • Great World Station - 13 min walk
  • Outram Park Station - 15 min walk

Restaurants

  • Irodori Japanese Restaurant - 3 min walk
  • Grand Shanghai Restaurant 大上海 - 1 min walk
  • Food Capital - 2 min walk
  • Sky Lido - 3 min walk
  • Tap Craft Beer Bar - 4 min walk
Map

About this property

Grand Copthorne Waterfront (SG Clean)

At Grand Copthorne Waterfront (SG Clean), you'll be a short five-minute drive from Orchard Road and Marina Bay Sands Casino. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials or manicures and pedicures. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre. Fellow travellers love the overall value and comfortable guest rooms. The property is only a short walk to public transportation: Havelock Station is 4 minutes and Great World Station is 13 minutes.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 574 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests who require an early check-in or late check-in must contact this property 24 hours in advance.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (SGD 23 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Tennis

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • 2 outdoor tennis courts

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Js Salon. Services include facials and manicures and pedicures.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount, which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SGD 38 for adults and SGD 25 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is undergoing renovations from 12 October 2022 to 30 June 2023 (completion date subject to change).
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Parking

  • Self-parking costs SGD 23 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and mobile payments. Cash is not accepted.
Mobile payment options include: Alipay and WeChat Pay.

Also known as

Copthorne Hotel Waterfront
Copthorne Waterfront
Copthorne Waterfront Hotel
Grand Copthorne Waterfront Hotel Singapore
Grand Copthorne Waterfront Singapore
Singapore Grand Copthorne
Singapore Grand Copthorne Waterfront
Singapore Grand Copthorne Waterfront Hotel
Waterfront Copthorne
Waterfront Copthorne Hotel
Hotel Grand Copthorne Waterfront
Grand Copthorne Waterfront Hotel
Grand Copthorne Waterfront
Grand Copthorne Waterfront
Copthorne Waterfront Sg Clean
Grand Copthorne Waterfront (SG Clean) Hotel
Grand Copthorne Waterfront (SG Clean) Singapore
Grand Copthorne Waterfront (SG Clean) Hotel Singapore

Frequently asked questions

Does Grand Copthorne Waterfront (SG Clean) offer free cancellation for a full refund?
Yes, Grand Copthorne Waterfront (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Copthorne Waterfront (SG Clean)?
As of 5 June 2023, prices found for a 1-night stay for 2 adults at Grand Copthorne Waterfront (SG Clean) on 11 June 2023 start from S$234, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Copthorne Waterfront (SG Clean)?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grand Copthorne Waterfront (SG Clean)?
Yes, there's an outdoor pool.
Are pets allowed at Grand Copthorne Waterfront (SG Clean)?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Copthorne Waterfront (SG Clean)?
Yes. Self-parking costs SGD 23 per day.
What are the check-in and check-out times at Grand Copthorne Waterfront (SG Clean)?
You can check in from 3:00 PM - 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at Grand Copthorne Waterfront (SG Clean)?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (4-min drive) and Resort World Sentosa Casino (9-min drive) are both nearby.
What is there to do at Grand Copthorne Waterfront (SG Clean) and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Copthorne Waterfront (SG Clean) also has a fitness centre and spa services.
Are there restaurants at or near Grand Copthorne Waterfront (SG Clean)?
Yes, there are 2 on-site restaurants.
What's the area around Grand Copthorne Waterfront (SG Clean) like?
Grand Copthorne Waterfront (SG Clean) is located by the river in Singapore River, a short 4-minute walk from Havelock Station and 2 minutes' walk from Robertson Quay.

Reviews

8.0

Very good

8.1/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Ji, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Kwang Sik, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rolfe, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sathinathan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The check in took 45 minutes. The guy at the reception did not have a room to offer .He had to go & check with his manager. I asked him to give an upgrade which he flatly refused citing my booking conditions. Wednesday the room service gave me food & strangely on Thursday the room service does not attend calls & seemed they were closed. Absolutely strange for a 5 star category hotel if they are .Was tired however had to come down & have food from the bar.
Sushil, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Such a let down....no-one cares
I was disappointed for breakfast in the restaurant that a man in a suit was resetting the tables without spraying or wiping them down with a clean cloth. At reception when I asked for someone to get me the restaurant supervisor I was told it was him. three people on the floor and no-one wiping a table down. Just disgusting. Then I was lied to twice at reception desk. When checking out I went to claim our luggage and the guy on the desk said Oh it's outside someone will help you out there" 30 seconds he comes outside and helps some body else who is younger than me and doesn't require the walking stick I needed. Over the last 10 years or so we have stayed in this hotel over 25 times and referred to it as our Singapore home, however I will never ever set foot into that place again
brendan, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Karen, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Tom, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Currently 4 star, but refurbishment is on the way.
The hotel is in the midst of a refurbishment and the pre-refurb rooms are showing their age. Book a refurbished room if you can. However, staff were friendly and the rest of the hotel (food, location) were great.
Rolfe, 2-night trip
Verified Hotels.com guest review