NH Collection Venezia Murano Villa

Photo gallery for NH Collection Venezia Murano Villa

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Minibar, in-room safe, desk, bed sheets
Minibar, in-room safe, desk, bed sheets
Minibar, in-room safe, desk, bed sheets
Minibar, in-room safe, desk, bed sheets

Overview of NH Collection Venezia Murano Villa

NH Collection Venezia Murano Villa

4.5 star property
Luxury hotel with restaurant, near Rialto Bridge

9.4/10 Exceptional

60 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Fondamenta Andrea Navagero 29, Murano, Venice, Veneto, 30141
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • Spa services
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Self-serve laundry
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Marco Polo Airport (VCE) - 122 min drive
  • Porto Marghera Station - 6 min drive
  • Venezia Mestre Tram Stop - 9 min drive
  • Venice Carpenedo Station - 11 min drive

About this property

NH Collection Venezia Murano Villa

NH Collection Venezia Murano Villa puts you 2.3 mi (3.7 km) from Grand Canal and 2.4 mi (3.8 km) from St. Mark's Square. Guests can indulge in massages, and Restaurant serves lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a terrace.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows standard cleaning and disinfection practices of Feel Safe at NH (NH Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 55 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 40-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Restaurant - This restaurant serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.60 per person, per night for adults; EUR 1.80 per night for guests aged 10-16 years old.

Optional extras

  • Breakfast costs between EUR 16 and EUR 32 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from February 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per pet, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) and Feel Safe at NH (NH Hotels).

Policies

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Nh Collection Venezia Murano
NH Collection Venezia Murano Villa Hotel
NH Collection Venezia Murano Villa Venice
NH Collection Venezia Murano Villa Hotel Venice

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

8.9/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

6/10 Good

Venice masquerade - 4 star pretend 5 star - maybe
Pre arrival communication was good and I notified hotel as to flight time arrival. Kept them informed as to flight delay but on arrival - no water taxi and telephone number given didn’t work. Waited 30-40 mins before it arrived (service costing 120euros for 25 min trip). Arrived at hotel to be told nowhere to go for 3 hours until check in - no spare room (even though hotel obviously unoccupied) and cafe not open (12.30?) so we waited in a lounge corridor. Most 4-5 star hotel would have a better system in place. Very tiring day so tried room service that evening to be told no room service available and perhaps I could phone the restaurant myself and ask for help. No milk in room for tea/coffee so asked for some - again told to phone restaurant myself - restaurant said I could fetch it myself otherwise there was 15 euro charge (for bringing something that should be there anyway?). Next day soiled / improperly cleaned sheets put on bed. Individual staff very pleasant so maybe there’s a management problem with training or staffing levels. My wife said breakfast and spa staff were helpful and kind.
Jean P, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Yik, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay, recommend
Don't often review hotels but our stay at NH Murano was excellent. The building is stunning and it's a great base to explore Venice. We sat on the terrace overlooking the water for evening drinks which was amazing.
A, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was great and the staff were all friendly and accommodating. Only downside is that everything closes early on the island the hotel is located on so you have to do a lot of back and fourth on the water taxis for restaurants or entertainment available after 8pm. Would recommend if you’re looking for luxury and peace.
Shekila, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Henrietta, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alexandra, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful new property - breakfast room with great view on the Laguna and nice outdoor space.
Marina, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

excellent stuff
Renzo, 2-night romance trip
Verified Expedia guest review